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Casino profile

Onedun Casino

Player complaints and reviews about Onedun Casino, plus its operator (FGS SOFTWARE SOLUTIONS S.R.L.), licences and welcome offers.

onedun.com

About

Onedun Casino belongs to the FGS SOFTWARE SOLUTIONS S.R.L. affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2023. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board.

Player Intelligence

215 records

What players report about Onedun Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

207

Across all review sites

Player rating

3.5 / 5

Trustpilot 3.5

GEO markets

20

Countries stated on 100% of records

Onedun Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Onedun Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 8 complaints and 207 reviews about Onedun Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 9 reviews. Reviews are down 86% on the 12 months before (63).

Reviewers give Onedun Casino 3.81 out of 5 on average over 207 rated reviews, against 3.44 across all brands. 71% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 3.5 out of 5 on one site. By that score, Onedun Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Customer support” (95 reviews), “Games” (32 reviews) and “Bonuses” (28 reviews). The most common criticism concerns “Withdrawals” (39 reviews), “Customer support” (19 reviews) and “Trust & licence” (14 reviews).

The countries players state most often are Netherlands (80%), Belgium (2.8%) and Poland (1.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Onedun Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Customer support and the game selection each lean positive, with more favorable than unfavorable feedback. Payments received slightly more negative comments, though opinions remain relatively balanced across all categories.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint categories

  • Bonus38%3
  • Withdrawal25%2
  • Account13%1
  • Deposit13%1
  • Responsible gambling13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars59%122
  • 4 stars13%26
  • 3 stars2.4%5
  • 2 stars2.9%6
  • 1 star23%48
Share of 207 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support55%95
  • Games19%32
  • Bonuses16%28
  • Withdrawals9.3%16
  • Website & app6.4%11
  • VIP & loyalty3.5%6
Share of the 172 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals23%39
  • Customer support11%19
  • Trust & licence8.1%14
  • Account7%12
  • KYC / verification7%12
  • Bonuses5.2%9
Share of the 172 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands80%173
  • Belgium2.8%6
  • Poland1.9%4
  • Portugal1.9%4
  • Australia1.4%3
  • Norway1.4%3
  • Austria0.9%2
  • Canada0.9%2
  • Switzerland0.9%2
  • Germany0.9%2
  • Other countries6.5%14
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20251–693.49
20244–1113.89
20233–274.3

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1973.5 / 5
Casino Guru810–

Block 11

Latest complaints and reviews

The newest records about Onedun Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    Sweden · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Curaçao · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Onedun Casino

Who owns Onedun Casino?

Onedun Casino is operated by FGS SOFTWARE SOLUTIONS S.R.L. and runs under the FGS SOFTWARE SOLUTIONS S.R.L. affiliate programme.

Is Onedun Casino licensed?

Yes. Onedun Casino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was Onedun Casino founded?

Onedun Casino launched in 2023. The site has since closed; its profile is kept for reference.

What do players say about Onedun Casino?

Players have filed 8 complaints and written 207 reviews about Onedun Casino. Players rate Onedun Casino 3.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Onedun Casino?

Praised most: “Customer support”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 71% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has Onedun Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Onedun Casino.

Where do Onedun Casino’s players come from?

The countries named most often in complaints and reviews about Onedun Casino are Netherlands (80%), Belgium (2.8%) and Poland (1.9%).