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BeonBet Casino

Player complaints and reviews about BeonBet Casino, plus its operator (1st Partners), licences and welcome offers.

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Capture of the BeonBet Casino website

About

BeonBet Casino belongs to the 1st Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Italian, Greek. 11 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

BeonBet Casino is listed in 7 markets, among them Canada, Germany, Australia and Spain. On the BeonBet Casino site for Canada, we found a loyalty programme with 6 tiers. The registration form for Canada has 4 fields, including e-mail, password and country.

Licensee

The company that holds the Curaçao licence for BeonBet Casino, as the licence register names it.

Legal name
Fortuna Games N.V.
Curaçao licence reference
OGL/2024/112/0974
Registration number (Curaçao Chamber of Commerce)
162413

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Additional Benefits

    Monthly VIP tournaments

  2. 2

    Cashback

    10%

  3. 3

    Lifetime Deps

    10.000€ to 24.999€

  4. 4

    Monthly Withdraw Limit

    €10,000

  5. 5

    Personal manager

    Yes

  6. 6

    Special offer

    Weekly 2 + 1 on demand

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. E-mail

Sign in

  1. E-mail
  2. Password

Player Intelligence

99 records

What players report about BeonBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

21

100% resolved, of those with a known outcome

Total reviews

78

Across all review sites

Player rating

2.37 / 5

Trustpilot 1.8 · AskGamblers 0.5 · Tribuna 4.8

GEO markets

17

Countries stated on 82% of records

BeonBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BeonBet Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 21 complaints and 78 reviews about BeonBet Casino on 4 sites. In the 12 months to November 5, 2026, they filed 12 complaints and posted 62 reviews. Reviews are up 288% on the 12 months before (16).

The problem players report most often is “Withdrawal delay”: 43% of the 21 complaints with a labelled problem. Next come “Verification delay” (14%) and “Documents rejected or requested again” (14%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.

Of the 21 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts BeonBet Casino 1st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give BeonBet Casino 1.87 out of 5 on average over 78 rated reviews, against 3.44 across all brands. 15% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 2.37 out of 5 across 3 sites. By that score, BeonBet Casino ranks 3,345th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (12 reviews), “KYC / verification” (5 reviews) and “Customer support” (5 reviews). The most common criticism concerns “Withdrawals” (48 reviews), “KYC / verification” (24 reviews) and “Customer support” (23 reviews).

The countries players state most often are United Kingdom (46%), Canada (20%) and Germany (8.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BeonBet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players expressed frustration over delayed withdrawals, with one user reporting multiple cancellations and a lack of communication from the VIP department. There is a strong sentiment of distrust towards the casino's handling of payouts, leading to a decision to close accounts once funds are received.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay43%9
  • Verification delay14%3
  • Documents rejected or requested again14%3
  • Withdrawal refused14%3
  • Account blocked9.5%2
  • Self-exclusion4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal57%12
  • KYC / verification29%6
  • Account9.5%2
  • Responsible gambling4.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%21
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BeonBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BeonBet Casino against the market
MeasureBeonBet CasinoAll brands
Complaints resolved100%59%
Average review rating1.873.44
Complaints per 100 reviews26.926.4
Share of “Withdrawal” complaints57%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars9%7
  • 4 stars6.4%5
  • 3 stars12%9
  • 2 stars9%7
  • 1 star64%50
Share of 78 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals16%12
  • KYC / verification6.8%5
  • Customer support6.8%5
  • Deposits & payment methods5.4%4
  • Games5.4%4
  • Bonuses4.1%3
Share of the 74 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals65%48
  • KYC / verification32%24
  • Customer support31%23
  • Trust & licence20%15
  • Bonuses11%8
  • Account9.5%7
Share of the 74 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom46%37
  • Canada20%16
  • Germany8.6%7
  • Finland4.9%4
  • Portugal3.7%3
  • Austria2.5%2
  • Denmark2.5%2
  • Australia1.2%1
  • Switzerland1.2%1
  • Cyprus1.2%1
  • Other countries8.6%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–501.96
202515100%281.7

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–571.8 / 5
Casino Guru175–
Tribuna–154.8 / 5
AskGamblers410.5 / 5

Block 13

Latest complaints and reviews

The newest records about BeonBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Canada · Casino Guru

  • Complaint

    Verification delay

    Resolved

    United Kingdom · AskGamblers

  • Complaint

    Withdrawal refused

    Resolved

    United Kingdom · Casino Guru

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about BeonBet Casino

Who owns BeonBet Casino?

BeonBet Casino is operated by Fortuna Games N.V. and runs under the 1st Partners affiliate programme.

Is BeonBet Casino licensed?

Yes. BeonBet Casino holds a licence from Curacao Gaming Control Board.

When was BeonBet Casino founded?

BeonBet Casino launched in 2025.

Which currencies does BeonBet Casino accept?

Currencies listed for BeonBet Casino: Euros, US dollars, Australian dollars, Canadian dollars, Bitcoin, Ethereum, Tether, USD Coin and 3 more. Its site is available in 8 languages: English, German, Italian, Greek and 4 more.

What welcome bonuses does BeonBet Casino offer?

9 welcome offers are listed for BeonBet Casino. The first on the list is “150% up to €450 + 100 Free Spins, 1st Deposit Bonus at BeonBet Casino”, with a 40× wagering requirement.

Which countries is BeonBet Casino available in?

BeonBet Casino is listed in 7 markets: Australia, Canada, Finland, Germany, Italy, Portugal, Spain.

Does BeonBet Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 6 tiers.

What does BeonBet Casino ask for at registration in Canada?

The BeonBet Casino registration form for Canada has 4 fields, including e-mail, password, country.

What do players say about BeonBet Casino?

Players have filed 21 complaints and written 78 reviews about BeonBet Casino. Players rate BeonBet Casino 2.37 out of 5 on average across the 3 sites that publish one.

What do players complain about most at BeonBet Casino?

“Withdrawal delay” – 43% of the 21 complaints about BeonBet Casino with a labelled problem. Followed by “Verification delay” (14%) and “Documents rejected or requested again” (14%).

Do players report withdrawal problems at BeonBet Casino?

Withdrawals are the topic of 12 complaints about BeonBet Casino: 57% of the 21 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does BeonBet Casino resolve player complaints?

100% of the 21 complaints about BeonBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, BeonBet Casino is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about BeonBet Casino?

Praised most: “Withdrawals”, “KYC / verification” and “Customer support”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 15% of the rated reviews give four or five stars, and 73% give one or two.

How many complaints has BeonBet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 12 complaints about BeonBet Casino.

Where do BeonBet Casino’s players come from?

The countries named most often in complaints and reviews about BeonBet Casino are United Kingdom (46%), Canada (20%) and Germany (8.6%).