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Casino profile

MrPunter Casino

Player complaints and reviews about MrPunter Casino, plus its operator (MrPunter Affiliates), licences and welcome offers.

mrpunter.com
mrpunter.com
Capture of the MrPunter Casino website

Profile

Website
mrpunter.com
Established
2024
Operator
MrPunter Affiliatesaffiliate programme
Company
BMB Media Limited
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Czech
  • French
  • Greek
  • Dutch
Currencies
  • Euros
  • British pounds sterling
  • Australian dollars
  • Polish zlotys
  • Czech Republic korunas
  • Swiss francs
  • Norwegian kroner
  • Canadian dollars
  • Hungarian forints
  • New Zealand dollars
  • Brazilian reals
  • Peruvian nuevos soles
  • Bitcoin
  • Litecoin
  • Tether
  • Dogecoin Show more

About

MrPunter Casino belongs to the MrPunter Affiliates affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 13 languages, including English, German, Spanish, Finnish. 16 account currencies are listed, including Euros, British pounds sterling, Australian dollars, Polish zlotys. We list 13 welcome offers.

MrPunter Casino is listed in 20 markets, among them Canada, Germany, France and Belgium. In Canada, MrPunter Casino accepts 5 payment methods, among them Cryptocurrencies, Interac, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in $ is 10, the maximum 10,000.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

19 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

$

  • USDTERC20

    Cryptocurrency

    20 – 8000

  • Bitcoin Cash

    Cryptocurrency

    20 – 8000

  • USDTSolana

    Cryptocurrency

    20 – 8000

  • USDTBEP20

    Cryptocurrency

    20 – 8000

  • USDTTRC20

    Cryptocurrency

    20 – 8000

  • Bitcoin

    Cryptocurrency

    45 – 10000

  • Ethereum

    Cryptocurrency

    20 – 8000

  • Litecoin

    Cryptocurrency

    20 – 8000

  • Tron

    Cryptocurrency

    20 – 8000

  • USDC

    Cryptocurrency

    20 – 8000

  • BNB

    Cryptocurrency

    20 – 8000

  • Dogecoin

    Cryptocurrency

    20 – 7800

  • Solana

    Cryptocurrency

    20 – 8000

  • USDCSolana

    Cryptocurrency

    20 – 8000

  • Cardano

    Cryptocurrency

    20 – 8000

  • Interac

    Bank transfer

    10 – 10000

  • MiFinity

    E-wallet

    15 – 3750

  • Neteller

    E-wallet

    20 – 7800

  • Pay by Card

    Card

    20 – 4000

Player Intelligence

175 records

What players report about MrPunter Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

143

94% resolved, of those with a known outcome

Total reviews

32

Across all review sites

Player rating

3.7 / 5

Trustpilot 2.9 · Tribuna 4.5

GEO markets

19

Countries stated on 78% of records

MrPunter Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MrPunter Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 143 complaints and 32 reviews about MrPunter Casino on 5 sites. In the 12 months to November 5, 2026, they filed 52 complaints and posted 23 reviews. That is 38% fewer complaints than in the 12 months before (84). Of the complaints with a known outcome, 92% were resolved in the last 12 months, against 98% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 68% of the 129 complaints with a labelled problem. Next come “Account not closed on request” (9.3%) and “Account blocked” (6.2%). Complaints about “Withdrawal” make up 66% of those with a topic, against 29% across all brands.

Of the 142 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts MrPunter Casino 234th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give MrPunter Casino 3.0 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 41% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 3.7 out of 5 across 2 sites. By that score, MrPunter Casino ranks 1,239th of 4,287 rated casinos. Reviewers most often praise “Games” (6 reviews) and “Website & app” (6 reviews). The most common criticism concerns “Withdrawals” (13 reviews), “Customer support” (10 reviews) and “Trust & licence” (5 reviews).

The countries players state most often are United Kingdom (27%), Greece (17%) and Germany (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about MrPunter Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay68%88
  • Account not closed on request9.3%12
  • Account blocked6.2%8
  • Self-exclusion4.7%6
  • Account closed2.3%3
  • Withdrawal refused2.3%3
  • Wagering terms1.6%2
  • Verification delay1.6%2
  • Other problems3.9%5
Share of the 129 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal66%94
  • Account16%23
  • Payments & refunds8.4%12
  • Responsible gambling4.2%6
  • KYC / verification3.5%5
  • Bonus1.4%2
  • Technical0.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%133
  • Unresolved6.3%9
  • Open0.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

MrPunter Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

MrPunter Casino against the market
MeasureMrPunter CasinoAll brands
Complaints resolved94%59%
Average review rating3.03.44
Complaints per 100 reviews446.926.4
Share of “Withdrawal” complaints66%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars41%13
  • 3 stars9.4%3
  • 2 stars19%6
  • 1 star31%10
Share of 32 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games20%6
  • Website & app20%6
  • Customer support6.7%2
  • Withdrawals6.7%2
  • Bonuses3.3%1
Share of the 30 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals43%13
  • Customer support33%10
  • Trust & licence17%5
  • Account6.7%2
  • Fairness & RTP6.7%2
  • Bonuses3.3%1
Share of the 30 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom27%37
  • Greece17%23
  • Germany15%20
  • Canada5.1%7
  • Portugal5.1%7
  • Spain4.4%6
  • Netherlands4.4%6
  • Austria3.7%5
  • Italy3.7%5
  • Poland2.9%4
  • Other countries12%16
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264493%233.39
20259495%9–
20243–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1155–
AskGamblers17––
Trustpilot–152.9 / 5
Tribuna–124.5 / 5
Casinomeister11––

Block 13

Latest complaints and reviews

The newest records about MrPunter Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Poland · Casino Guru

  • Review

    1.0 of 5 stars

    Tribuna

  • Complaint

    Payments & refunds

    Open

    Casinomeister

  • Complaint

    Withdrawal delay

    Resolved

    Hungary · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about MrPunter Casino

Who owns MrPunter Casino?

MrPunter Casino is operated by BMB Media Limited and runs under the MrPunter Affiliates affiliate programme.

Is MrPunter Casino licensed?

Yes. MrPunter Casino holds a licence from Costa Rica Gambling.

When was MrPunter Casino founded?

MrPunter Casino launched in 2024.

Which currencies does MrPunter Casino accept?

Currencies listed for MrPunter Casino: Euros, British pounds sterling, Australian dollars, Polish zlotys, Czech Republic korunas, Swiss francs, Norwegian kroner, Canadian dollars and 8 more. Its site is available in 13 languages: English, German, Spanish, Finnish and 9 more.

What welcome bonuses does MrPunter Casino offer?

13 welcome offers are listed for MrPunter Casino. The first on the list is “150% up to €500 + 250 Free Spins at MrPunter Casino”, with a 35× wagering requirement.

Which countries is MrPunter Casino available in?

MrPunter Casino is listed in 20 markets: Australia, Austria, Belgium, Brazil, Canada, Czechia, Finland, France and 12 more.

Which payment methods does MrPunter Casino accept in Canada?

The MrPunter Casino cashier for Canada lists 5 payment methods: Cryptocurrencies, Interac, MiFinity, Neteller, Pay by Card. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at MrPunter Casino in Canada?

Deposits in $ run from 10 to 10,000 per transaction. The lowest minimum, 10 $, is via Interac. The highest maximum, 10,000 $, is via Cryptocurrencies.

What do players say about MrPunter Casino?

Players have filed 143 complaints and written 32 reviews about MrPunter Casino. Players rate MrPunter Casino 3.7 out of 5 on average across the 2 sites that publish one.

What do players complain about most at MrPunter Casino?

“Withdrawal delay” – 68% of the 129 complaints about MrPunter Casino with a labelled problem. Followed by “Account not closed on request” (9.3%) and “Account blocked” (6.2%).

Do players report withdrawal problems at MrPunter Casino?

Withdrawals are the topic of 94 complaints about MrPunter Casino: 66% of the 143 with a topic. The most common withdrawal problem is “Withdrawal delay” (94% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does MrPunter Casino resolve player complaints?

94% of the 142 complaints about MrPunter Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, MrPunter Casino is 234th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about MrPunter Casino?

Praised most: “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 41% of the rated reviews give four or five stars, and 50% give one or two.

How many complaints has MrPunter Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 52 complaints about MrPunter Casino. That is 38% fewer than in the 12 months before, when there were 84.

Where do MrPunter Casino’s players come from?

The countries named most often in complaints and reviews about MrPunter Casino are United Kingdom (27%), Greece (17%) and Germany (15%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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