155% up to €500 Crypto Welcome Bonus at Freshbet Casino
- Bonus
- 155%
- Max bonus
- €500
- Min deposit
- €30
- Wagering
- 40x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Freshbet Casino
Player complaints and reviews about Freshbet Casino, plus its operator (Freshbet Affiliates), licences and welcome offers.
fresh-bet.com
Profile
- Website
- fresh-bet.com
- Established
- 2020
- Operator
- Freshbet Affiliatesaffiliate programme
- Company
- Ryker B.V.
- Licences
- Languages
- English
- French
- Russian
- Italian
- Spanish
- Czech
- Portuguese
- Turkish
- Currencies
- Euros
- US dollars
- Canadian dollars
- Australian dollars
- Russian rubles
- Bitcoin
- Ethereum
- Litecoin
- Bitcoin Cash
- Ripple
- Dash
- Tether
- Monero
About
Freshbet Casino belongs to the Freshbet Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, French, Russian, Italian. 13 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 4 welcome offers.
Freshbet Casino is listed in 9 markets, among them Canada, France, Belgium and Australia.
Licensee
The company that holds the Curaçao licence for Freshbet Casino, as the licence register names it.
- Legal name
- Ryker B.V.
- Curaçao licence reference
- OGL/2024/1800/1049
- Registration number (Curaçao Chamber of Commerce)
- 154186
- Incorporated
- 2020
Markets
This brand is listed in 9 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to €500, 1st Deposit Bonus at Freshbet Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 30xb
Wagering applies to the bonus amount.
100% up to €500, 3rd Deposit Bonus at Freshbet Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 30xb
Wagering applies to the bonus amount.
50% up to €500, 2nd Deposit Bonus at Freshbet Casino
- Bonus
- 50%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 30xb
Wagering applies to the bonus amount.
Player Intelligence
841 records
What players report about Freshbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
106
73% resolved, of those with a known outcome
Total reviews
735
Across all review sites
Player rating
3.7 / 5
Trustpilot 3.1 · AskGamblers 3.4 · Tribuna 4.6
GEO markets
52
Countries stated on 92% of records
Freshbet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Freshbet Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 106 complaints and 735 reviews about Freshbet Casino on 6 sites. In the 12 months to November 5, 2026, they filed 12 complaints and posted 174 reviews. That is 8% fewer complaints than in the 12 months before (13). Reviews are down 33% on the 12 months before (260). The average review rating fell from 3.62 to 2.93 out of 5 year on year. Of the complaints with a known outcome, 67% were resolved in the last 12 months, against 69% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 26% of the 93 complaints with a labelled problem. Next come “Withdrawal refused” (14%) and “Account blocked” (9.7%). Complaints about “Withdrawal” make up 44% of those with a topic, against 29% across all brands.
Of the 103 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Freshbet Casino 1,081st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.
Reviewers give Freshbet Casino 3.12 out of 5 on average over 726 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 44% are one or two. The review sites’ own scores average 3.7 out of 5 across 3 sites. By that score, Freshbet Casino ranks 1,239th of 4,287 rated casinos. Reviewers most often praise “Customer support” (159 reviews), “Games” (157 reviews) and “Withdrawals” (146 reviews). The most common criticism concerns “Withdrawals” (170 reviews), “Customer support” (116 reviews) and “Trust & licence” (106 reviews).
The countries players state most often are United Kingdom (70%), Germany (3.6%) and France (3.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Freshbet Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Games appear to be a slight draw for players, though feedback is not overwhelmingly positive. Payments and customer support generate the most concern, with significantly more negative reviews than positive ones.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
49
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 7 |
| 2023 | 25 |
| 2024 | 49 |
| 2025 | 14 |
| 2026 | 10 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay26%24
- Withdrawal refused14%13
- Account blocked9.7%9
- Verification delay8.6%8
- Deposit not credited7.5%7
- Self-exclusion6.5%6
- Account closed4.3%4
- Winnings voided4.3%4
- Other problems19%18
Block 03
Complaint categories
- Withdrawal44%46
- Account14%15
- KYC / verification10%11
- Deposit9.5%10
- Responsible gambling7.6%8
- Payments & refunds5.7%6
- Bonus4.8%5
- Other2.9%3
- Technical1%1
Block 04
Complaint status
- Resolved71%75
- Unresolved26%28
- Closed without an outcome2.8%3
Block 05
Freshbet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Freshbet Casino | All brands |
|---|---|---|
| Complaints resolved | 73% | 59% |
| Average review rating | 3.12 | 3.44 |
| Complaints per 100 reviews | 14.4 | 26.4 |
| Share of “Withdrawal” complaints | 44% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
268
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 16 |
| 2023 | 105 |
| 2024 | 196 |
| 2025 | 268 |
| 2026 | 149 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars45%327
- 4 stars7.3%53
- 3 stars3.4%25
- 2 stars3.2%23
- 1 star41%298
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support24%159
- Games24%157
- Withdrawals22%146
- Website & app15%98
- Bonuses13%87
- Deposits & payment methods8.9%58
Criticised
- Withdrawals26%170
- Customer support18%116
- Trust & licence16%106
- Account11%69
- KYC / verification9%59
- Fairness & RTP8.4%55
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.5
2.09
3.53
2.4
3.56
3.05
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 3.5 |
| 2022 | 2.09 |
| 2023 | 3.53 |
| 2024 | 2.4 |
| 2025 | 3.56 |
| 2026 | 3.05 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom70%541
- Germany3.6%28
- France3.6%28
- Spain2.8%22
- Italy1.7%13
- Denmark1.3%10
- Australia1%8
- United States1%8
- Belgium0.9%7
- India0.9%7
- Other countries13%104
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 10 | 60% | 149 | 3.05 |
| 2025 | 14 | 86% | 268 | 3.56 |
| 2024 | 49 | 70% | 196 | 2.4 |
| 2023 | 25 | 84% | 105 | 3.53 |
| 2022 | 7 | – | 16 | – |
| 2021 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 692 | 3.1 / 5 |
| Casino Guru | 69 | 19 | – |
| AskGamblers | 36 | 10 | 3.4 / 5 |
| Tribuna | – | 12 | 4.6 / 5 |
| latestcasinobonuses.bet | – | 2 | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Freshbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Withdrawal delay
UnresolvedPortugal · Casino Guru
- Complaint
Deposit not credited
ResolvedPhilippines · Casino Guru
- Complaint
Deposit not credited
ResolvedPortugal · Casino Guru
6 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Freshbet Casino
Who owns Freshbet Casino?
Freshbet Casino is operated by Ryker B.V. and runs under the Freshbet Affiliates affiliate programme.
Is Freshbet Casino licensed?
Yes. Freshbet Casino holds a licence from Curacao Gaming Control Board.
When was Freshbet Casino founded?
Freshbet Casino launched in 2020.
Which currencies does Freshbet Casino accept?
Currencies listed for Freshbet Casino: Euros, US dollars, Canadian dollars, Australian dollars, Russian rubles, Bitcoin, Ethereum, Litecoin and 5 more. Its site is available in 8 languages: English, French, Russian, Italian and 4 more.
What welcome bonuses does Freshbet Casino offer?
4 welcome offers are listed for Freshbet Casino. The first on the list is “155% up to €500 Crypto Welcome Bonus at Freshbet Casino”, with a 40× wagering requirement.
Which countries is Freshbet Casino available in?
Freshbet Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, France, Italy, Portugal, Russia and 1 more.
What do players say about Freshbet Casino?
Players have filed 106 complaints and written 735 reviews about Freshbet Casino. Players rate Freshbet Casino 3.7 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Freshbet Casino?
“Withdrawal delay” – 26% of the 93 complaints about Freshbet Casino with a labelled problem. Followed by “Withdrawal refused” (14%) and “Account blocked” (9.7%).
Do players report withdrawal problems at Freshbet Casino?
Withdrawals are the topic of 46 complaints about Freshbet Casino: 44% of the 105 with a topic. The most common withdrawal problem is “Withdrawal delay” (52% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.
Does Freshbet Casino resolve player complaints?
73% of the 103 complaints about Freshbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Freshbet Casino is 1,081st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Freshbet Casino?
Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 52% of the rated reviews give four or five stars, and 44% give one or two.
How many complaints has Freshbet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 12 complaints about Freshbet Casino. That is 8% fewer than in the 12 months before, when there were 13.
Where do Freshbet Casino’s players come from?
The countries named most often in complaints and reviews about Freshbet Casino are United Kingdom (70%), Germany (3.6%) and France (3.6%).
Screenshots
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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