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MrPunter Casino in United Kingdom

Player complaints and reviews about MrPunter Casino, plus its operator (MrPunter Affiliates), licences and welcome offers.

mrpunter.com
Capture of the MrPunter Casino website

About

On the MrPunter Casino site for United Kingdom, we found 1 tournament.

MrPunter Casino belongs to the MrPunter Affiliates affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 13 languages, including English, German, Spanish, Finnish. 16 account currencies are listed, including Euros, British pounds sterling, Australian dollars, Polish zlotys. We list 13 welcome offers.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

13 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in United Kingdom

37 records

37 of the 175 records about MrPunter Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

27

100% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

5.0 / 5

10 ratings by these players

Share of all records

21%

of 175 about MrPunter Casino

What players in United Kingdom say about MrPunter Casino

Players in United Kingdom have filed 27 complaints and written 10 reviews about MrPunter Casino. That is 21% of the 175 records about it from every market. Complaints make up 73% of their records, against 82% across all markets. Their reviews rate it 5.0 out of 5 on average (10 ratings), against 3.0 across all markets. 0% of their rated reviews give one or two stars; across all markets the share is 50%.

The most common problem in their complaints is “Withdrawal delay”: 52% of 27 complaints with a labelled problem (68% across all markets). Compared with all markets, players here raise “Account not closed on request” more often: 22% of their labelled complaints against 9.3%. 100% of their 27 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 3 complaints and 10 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about MrPunter Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records73%82%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 55.03.0
Reviews rated 1–2 stars0%50%
Withdrawal delay, of labelled complaints52%68%
Account not closed on request, of labelled complaints22%9.3%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay52%14
  • Account not closed on request22%6
  • Self-exclusion7.4%2
  • Wagering terms3.7%1
  • Verification delay3.7%1
  • Missing funds3.7%1
  • Game malfunction3.7%1
  • Withdrawal refused3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal56%15
  • Account22%6
  • Responsible gambling7.4%2
  • Bonus3.7%1
  • KYC / verification3.7%1
  • Payments & refunds3.7%1
  • Technical3.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%27
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 06

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–10–
202524100%0–
20241–0–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru27––
Trustpilot–10–

Block 09

Latest complaints and reviews

The newest records about MrPunter Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · Casino Guru

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about MrPunter Casino in United Kingdom

Does MrPunter Casino run tournaments in United Kingdom?

Yes. The MrPunter Casino site for United Kingdom lists 1 tournament.

How many complaints and reviews about MrPunter Casino come from players in United Kingdom?

37 of the 175 complaints and reviews about MrPunter Casino come from players in United Kingdom. Across all its markets, 142 complaints have a known outcome, and 94% of them were resolved.

Who owns MrPunter Casino?

MrPunter Casino is operated by BMB Media Limited and runs under the MrPunter Affiliates affiliate programme.

Is MrPunter Casino licensed?

Yes. MrPunter Casino holds a licence from Costa Rica Gambling.