igamingcpo.com

Casino profile

Mostbet Casino in Portugal

Player complaints and reviews about Mostbet Casino, plus its operator (Mostbet Partners), licences and welcome offers.

mostbet.com
mostbet.com
Capture of the Mostbet Casino website

Profile

Website
mostbet.com
Established
2009
Operator
Mostbet Partnersaffiliate programme
Company
Bizbon N.V.
Licences
Languages
  • English
  • Azerbaijani
  • Russian
  • Turkish
  • Hindi
  • Ukrainian
  • Kazakh
  • Spanish
  • French
  • Portuguese
  • Thai
  • Vietnamese
  • Belarusian
  • Czech
  • Polish
  • Romanian
  • Norwegian
  • Hungarian
  • Finnish
  • German
  • Arabic
  • Greek
  • Italian
  • Danish
  • Uzbek
  • Swedish Show more
Currencies
  • Euros
  • US dollars
  • Belarusian rubles
  • Russian rubles
  • Ukrainian hryvnias
  • Kazakhstani tenges
  • Indian rupees
  • Thai baht
  • Vietnamese dong
  • Turkish Lira
  • Polish zlotys
  • Brazilian reals
  • Mexican pesos
  • Chilean pesos
  • Peruvian nuevos soles
  • Azerbaijani manats
  • Hungarian forints
  • Norwegian kroner
  • Bangladeshi takas
  • Pakistani rupees
  • Uzbekistan som
  • Tanzanian shillings
  • Armenian drams
  • Canadian dollars
  • Nepalese rupees
  • Moroccan dirhams
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Binance Coin
  • Dogecoin
  • Dash
  • Ripple
  • ADA
  • Kuwaiti dinars
  • Saudi riyals
  • Egyptian pounds
  • UAE dirhams Show more

About

On the Mostbet Casino site for Portugal, we found 1 promotion.

Mostbet Casino belongs to the Mostbet Partners affiliate programme. The site launched in 2009. It holds a licence from Curacao Gaming Control Board. The interface is available in 26 languages, including English, Azerbaijani, Russian, Turkish. 40 account currencies are listed, including Euros, US dollars, Belarusian rubles, Russian rubles. We list 28 welcome offers.

Licensee

The company that holds the Curaçao licence for Mostbet Casino, as the licence register names it.

Legal name
Bizbon N.V.
Curaçao licence reference
OGL/2024/597/0249
Registration number (Curaçao Chamber of Commerce)
141081
Incorporated
2016

Markets

This brand is listed in 27 markets. Pick one to see what it offers there.

Welcome bonuses

28 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Portugal

259 records

259 of the 6,847 records about Mostbet Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

24

87% resolved, of those with a known outcome

Total reviews

235

Across all review sites

Player rating

1.91 / 5

233 ratings by these players

Share of all records

3.8%

of 6,847 about Mostbet Casino

What players in Portugal say about Mostbet Casino

Players in Portugal have filed 24 complaints and written 235 reviews about Mostbet Casino. That is 3.8% of the 6,847 records about it from every market. Complaints make up 9.3% of their records, against 16% across all markets. Their reviews rate it 1.91 out of 5 on average (233 ratings), against 2.94 across all markets. 77% of their rated reviews give one or two stars; across all markets the share is 50%.

The most common problem in their complaints is “Self-exclusion”: 22% of 23 complaints with a labelled problem (0.9% across all markets). 87% of their 23 complaints with a known outcome were resolved, against 82% across all markets. In the last 12 months: 1 complaint and 14 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Mostbet Casino in Portugal, or compare the market with another one.

What the assistant can do
Portugal and all markets
FigurePortugalAll markets
Complaints among all records9.3%16%
Resolved, of complaints with a known outcome87%82%
Average review rating, out of 51.912.94
Reviews rated 1–2 stars77%50%
Self-exclusion, of labelled complaints22%0.9%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion22%5
  • Withdrawal refused17%4
  • Bonus not credited13%3
  • Withdrawal delay13%3
  • Account blocked4.3%1
  • Account closed4.3%1
  • Account not closed on request4.3%1
  • Wagering terms4.3%1
  • Other problems17%4
Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal35%8
  • Responsible gambling22%5
  • Bonus17%4
  • Account13%3
  • Deposit4.3%1
  • Other4.3%1
  • Payments & refunds4.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved83%20
  • Unresolved13%3
  • Closed without an outcome4.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars19%44
  • 4 stars1.7%4
  • 3 stars2.6%6
  • 2 stars4.7%11
  • 1 star72%168
Share of 233 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games6%13
  • Withdrawals6%13
  • Website & app4.2%9
  • Customer support3.7%8
  • Deposits & payment methods2.3%5
  • Fairness & RTP1.9%4
Share of the 215 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%112
  • Customer support45%96
  • KYC / verification19%41
  • Account17%37
  • Deposits & payment methods16%35
  • Trust & licence16%34
Share of the 215 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2022202320242025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–8–
20255–642.48
20242–392.33
202311100%651.63
20223–571.37
20212–1–
20200–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–223–
Casino Guru2410–
latestcasinobonuses.bet–2–

Block 11

Latest complaints and reviews

The newest records about Mostbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Self-exclusion

    Closed

    Portugal · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Portugal · Casino Guru

  • Complaint

    Bonus not credited

    Unresolved

    Portugal · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Mostbet Casino in Portugal

What bonuses and promotions does Mostbet Casino run in Portugal?

We read 1 live offer for Portugal on the Mostbet Casino site itself.

How many complaints and reviews about Mostbet Casino come from players in Portugal?

259 of the 6,847 complaints and reviews about Mostbet Casino come from players in Portugal. Across all its markets, 1,057 complaints have a known outcome, and 82% of them were resolved.

Who owns Mostbet Casino?

Mostbet Casino is operated by Bizbon N.V. and runs under the Mostbet Partners affiliate programme.

Is Mostbet Casino licensed?

Yes. Mostbet Casino holds a licence from Curacao Gaming Control Board.

Similar casinos

Casinos that share a market, a licence or an operator with Mostbet Casino, and ones players rate about the same.