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Marathonbet Casino

Player complaints and reviews about Marathonbet Casino, plus its operator (Marathonbet Partners), licences and welcome offers.

marathonbet.com
Capture of the Marathonbet Casino website

About

Marathonbet Casino belongs to the Marathonbet Partners affiliate programme. The site launched in 1997. It holds a licence from Curacao Gaming Control Board. The interface is available in 16 languages, including English, Azerbaijani, Portuguese, Spanish. 58 account currencies are listed, including Euros, US dollars, Argentine pesos, Armenian drams. We list 3 welcome offers.

Marathonbet Casino is listed in 40 markets, among them Canada, France, Belgium and Australia. On the Marathonbet Casino site for Canada, we found 1 promotion.

Licensee

The company that holds the Curaçao licence for Marathonbet Casino, as the licence register names it.

Legal name
Panbet Curacao N.V.
Curaçao licence reference
OGL/2024/648/0172
Registration number (Curaçao Chamber of Commerce)
118257
Incorporated
2010

Markets

This brand is listed in 40 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

720 records

What players report about Marathonbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

74

61% resolved, of those with a known outcome

Total reviews

646

Across all review sites

Player rating

2.2 / 5

Trustpilot 1.4 · casino.ru 4.7 · AskGamblers 0.5

GEO markets

61

Countries stated on 74% of records

Marathonbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Marathonbet Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 74 complaints and 646 reviews about Marathonbet Casino on 8 sites. In the 12 months to November 4, 2026, they filed 18 complaints and posted 140 reviews. That is 6% more complaints than in the 12 months before (17). Reviews are up 71% on the 12 months before (82). The average review rating fell from 2.59 to 2.41 out of 5 year on year. Of the complaints with a known outcome, 39% were resolved in the last 12 months, against 41% in the 12 months before.

The problem players report most often is “Account blocked”: 16% of the 69 complaints with a labelled problem. Next come “Deposit not credited” (16%) and “Account closed” (13%). Complaints about “Withdrawal” make up 30% of those with a topic, against 29% across all brands.

Of the 74 complaints with a known outcome, 61% were resolved, against 59% across all brands. That puts Marathonbet Casino 1,395th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give Marathonbet Casino 2.14 out of 5 on average over 605 rated reviews, against 3.44 across all brands. 29% of the ratings are four or five stars, and 68% are one or two. The review sites’ own scores average 2.2 out of 5 across 3 sites. By that score, Marathonbet Casino ranks 3,496th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (99 reviews), “Games” (54 reviews) and “Bonuses” (48 reviews). The most common criticism concerns “Withdrawals” (155 reviews), “Customer support” (131 reviews) and “Trust & licence” (123 reviews).

The countries players state most often are Italy (23%), United Kingdom (20%) and Spain (9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Marathonbet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the fraudulent deduction of winnings by Marathonbet, specifically citing instances of fake "Bet Settlement Corrections" that resulted in significant losses without proper explanation. Additionally, they expressed frustration over unresponsive customer support and irrelevant replies to their complaints, which they felt ignored the actual issues at hand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked16%11
  • Deposit not credited16%11
  • Account closed13%9
  • Withdrawal refused13%9
  • Documents rejected or requested again10%7
  • Withdrawal delay8.7%6
  • Winnings voided8.7%6
  • Verification delay2.9%2
  • Other problems12%8
Share of the 69 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal30%22
  • Account28%21
  • Deposit15%11
  • KYC / verification14%10
  • Other5.4%4
  • Bonus2.7%2
  • Payments & refunds2.7%2
  • Customer support1.4%1
  • Technical1.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved61%45
  • Unresolved39%29
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Marathonbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Marathonbet Casino against the market
MeasureMarathonbet CasinoAll brands
Complaints resolved61%59%
Average review rating2.143.44
Complaints per 100 reviews11.526.4
Share of “Withdrawal” complaints30%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars22%131
  • 4 stars6.9%42
  • 3 stars3.8%23
  • 2 stars3.6%22
  • 1 star64%387
Share of 605 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals16%99
  • Games8.8%54
  • Bonuses7.9%48
  • Sportsbook7.9%48
  • Customer support6.2%38
  • Deposits & payment methods6.1%37
Share of the 611 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals25%155
  • Customer support21%131
  • Trust & licence20%123
  • KYC / verification19%116
  • Sportsbook18%110
  • Account17%103
Share of the 611 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy23%122
  • United Kingdom20%107
  • Spain9%48
  • Russia7.7%41
  • Denmark6.2%33
  • Nigeria3.6%19
  • Austria2.4%13
  • Brazil1.7%9
  • India1.5%8
  • Peru1.5%8
  • Other countries24%127
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261540%1182.09
20251844%973.05
20241486%391.58
20237–461.51
20222–832.29
20214–661.64
20207–1012.02
20195–332.02
20180–21–
20170–19–
20161–212.48
20151–1–
20140–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4511.4 / 5
latestcasinobonuses.bet3298–
casino.ru–914.7 / 5
Casino Guru185–
CasinoReviews10––
affgambler.ru7––
AskGamblers510.5 / 5
forum-casino.com2––

Block 13

Latest complaints and reviews

The newest records about Marathonbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

17 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers.

Questions about Marathonbet Casino

Who owns Marathonbet Casino?

Marathonbet Casino is operated by Panbet Curacao N.V. and runs under the Marathonbet Partners affiliate programme.

Is Marathonbet Casino licensed?

Yes. Marathonbet Casino holds a licence from Curacao Gaming Control Board.

When was Marathonbet Casino founded?

Marathonbet Casino launched in 1997.

Which currencies does Marathonbet Casino accept?

Currencies listed for Marathonbet Casino: Euros, US dollars, Argentine pesos, Armenian drams, Australian dollars, Azerbaijani manats, Bahraini dinars, Bolivian bolivianos and 50 more. Its site is available in 16 languages: English, Azerbaijani, Portuguese, Spanish and 12 more.

What welcome bonuses does Marathonbet Casino offer?

3 welcome offers are listed for Marathonbet Casino. The first on the list is “100% up to €1,000 and 100 extra spins”, with a 35× wagering requirement.

Which countries is Marathonbet Casino available in?

Marathonbet Casino is listed in 40 markets: Argentina, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Canada and 32 more.

What bonuses and promotions does Marathonbet Casino run in Canada?

We read 1 live offer for Canada on the Marathonbet Casino site itself.

What do players say about Marathonbet Casino?

Players have filed 74 complaints and written 646 reviews about Marathonbet Casino. Players rate Marathonbet Casino 2.2 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Marathonbet Casino?

“Account blocked” – 16% of the 69 complaints about Marathonbet Casino with a labelled problem. Followed by “Deposit not credited” (16%) and “Account closed” (13%).

Do players report withdrawal problems at Marathonbet Casino?

Withdrawals are the topic of 22 complaints about Marathonbet Casino: 30% of the 74 with a topic. The most common withdrawal problem is “Withdrawal refused” (41% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does Marathonbet Casino resolve player complaints?

61% of the 74 complaints about Marathonbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Marathonbet Casino is 1,395th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Marathonbet Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 29% of the rated reviews give four or five stars, and 68% give one or two.

How many complaints has Marathonbet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 18 complaints about Marathonbet Casino. That is 6% more than in the 12 months before, when there were 17.

Where do Marathonbet Casino’s players come from?

The countries named most often in complaints and reviews about Marathonbet Casino are Italy (23%), United Kingdom (20%) and Spain (9%).