Casino profile

MajorTom Casino

Player complaints and reviews about MajorTom Casino, plus its operator (Super Partners), licences and welcome offers.

About

MajorTom Casino belongs to the Super Partners affiliate programme. It holds a licence from Malta Gaming Authority. The interface is in English. 11 account currencies are listed, including Australian dollars, Canadian dollars, Euros, New Zealand dollars.

MajorTom Casino is listed in 5 markets, among them Canada, Australia, United Kingdom and New Zealand.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Player Intelligence

32 records

What players report about MajorTom Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

63% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.35 / 5

AskGamblers 3.35

GEO markets

Countries stated on 3.1% of records

MajorTom Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MajorTom Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 21 complaints and 11 reviews about MajorTom Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 25% of the 20 complaints with a labelled problem. Next come “Bonus winnings confiscated” (20%) and “Documents rejected or requested again” (15%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.

Of the 16 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts MajorTom Casino 1,356th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.35 out of 5 on one site. By that score, MajorTom Casino ranks 1,843rd of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about MajorTom Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201320142015

Complaints count

Period	Value
2013	4
2014	11
2015	6

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay25%5
Bonus winnings confiscated20%4
Documents rejected or requested again15%3
Deposit not credited10%2
Account blocked5%1
Registration5%1
Bonus not credited5%1
Missing funds5%1
Other problems10%2

Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal38%8
Bonus24%5
KYC / verification14%3
Account9.5%2
Deposit9.5%2
Payments & refunds4.8%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved48%10
Unresolved29%6
Status we do not recognise yet19%4
Open4.8%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

MajorTom Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

MajorTom Casino against the market
Measure	MajorTom Casino	All brands
Complaints resolved	63%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	38%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20142015

Reviews count

Period	Value
2014	8
2015	3

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.67

20142015

Rating history

Period	Value
2014	3.67
2015	3

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Czechia100%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2015	6	–	3	–
2014	11	–	8	–
2013	4	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	9	11	3.35 / 5
Casinomeister	7	–	–
CasinoReviews	5	–	–

Block 11

Latest complaints and reviews

The newest records about MajorTom Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintFeb 11, 2015
Documents rejected or requested again
Resolved
CasinoReviews
ComplaintJan 1, 2015
Missing funds
Status we do not recognise yet
Casinomeister
ComplaintNov 13, 2014
Withdrawal delay
Resolved
CasinoReviews
ComplaintOct 2, 2014
Withdrawal delay
Unresolved
CasinoReviews
ComplaintAug 9, 2014
Account blocked
Unresolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about MajorTom Casino

Who owns MajorTom Casino?

MajorTom Casino is operated by Digimedia Limited Casinos and runs under the Super Partners affiliate programme.

Is MajorTom Casino licensed?

Yes. MajorTom Casino holds a licence from Malta Gaming Authority.

Which currencies does MajorTom Casino accept?

Currencies listed for MajorTom Casino: Australian dollars, Canadian dollars, Euros, New Zealand dollars, Norwegian kroner, Polish zlotys, British pounds sterling, Swiss francs and 3 more. Its site is available in one language: English.

Which countries is MajorTom Casino available in?

MajorTom Casino is listed in 5 markets: Australia, Canada, New Zealand, Switzerland, United Kingdom.

What do players say about MajorTom Casino?

Players have filed 21 complaints and written 11 reviews about MajorTom Casino. Players rate MajorTom Casino 3.35 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at MajorTom Casino?

“Withdrawal delay” – 25% of the 20 complaints about MajorTom Casino with a labelled problem. Followed by “Bonus winnings confiscated” (20%) and “Documents rejected or requested again” (15%).

Do players report withdrawal problems at MajorTom Casino?

Withdrawals are the topic of 8 complaints about MajorTom Casino: 38% of the 21 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them).

Does MajorTom Casino resolve player complaints?

63% of the 16 complaints about MajorTom Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, MajorTom Casino is 1,356th. Open complaints and complaints closed without an outcome are left out.