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Casino profile

Lumi Casino

Player complaints and reviews about Lumi Casino, plus its operator (Casimba Affiliates), licences and welcome offers.

lumicasino.com
lumicasino.com
Capture of the Lumi Casino website

Profile

Website
lumicasino.com
Established
2023
Operator
Casimba Affiliatesaffiliate programme
Company
White Hat Gaming Limited
Licences
Languages
  • English
  • Finnish
  • French
  • Spanish
Currencies
  • Euros

About

Lumi Casino belongs to the Casimba Affiliates affiliate programme. The site launched in 2023. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, French, Spanish. One account currency is listed: Euros. We list 8 welcome offers.

Lumi Casino is listed in 4 markets: France, Belgium, Spain and Finland.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

12 records

What players report about Lumi Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

2

100% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

2.7 / 5

Trustpilot 2.7

GEO markets

5

Countries stated on 100% of records

Lumi Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lumi Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 2 complaints and 10 reviews about Lumi Casino on 2 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 6 reviews.

The review sites’ own scores average 2.7 out of 5 on one site. By that score, Lumi Casino ranks 2,907th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lumi Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Bonus50%1
  • Other50%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Closed without an outcome50%1
  • Resolved50%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland67%8
  • Brazil8.3%1
  • Ireland8.3%1
  • New Zealand8.3%1
  • United States8.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–6–
20241–3–
20230–1–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–102.7 / 5
Casino Guru2––

Block 09

Latest complaints and reviews

The newest records about Lumi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Brazil · Trustpilot

  • Review

    2.0 of 5 stars

    United States · Trustpilot

  • Review

    4.0 of 5 stars

    Finland · Trustpilot

  • Complaint

    Wagering terms

    Resolved

    Finland · Casino Guru

  • Complaint

    Other

    Closed

    Finland · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Lumi Casino

Who owns Lumi Casino?

Lumi Casino is operated by White Hat Gaming Limited and runs under the Casimba Affiliates affiliate programme.

Is Lumi Casino licensed?

Yes. Lumi Casino holds a licence from Malta Gaming Authority.

When was Lumi Casino founded?

Lumi Casino launched in 2023.

Which currencies does Lumi Casino accept?

The one currency listed for Lumi Casino is Euros. Its site is available in 4 languages: English, Finnish, French, Spanish.

What welcome bonuses does Lumi Casino offer?

8 welcome offers are listed for Lumi Casino. The first on the list is “100% up to €250 + 150 Bonus Spins, 1st Deposit Bonus at Lumi Casino”, with a 40× wagering requirement.

Which countries is Lumi Casino available in?

Lumi Casino is listed in 4 markets: Belgium, Finland, France, Spain.

What do players say about Lumi Casino?

Players have filed 2 complaints and written 10 reviews about Lumi Casino. Players rate Lumi Casino 2.7 out of 5 on average on the 1 site that publishes a rating.

How many complaints has Lumi Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Lumi Casino.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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