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Casino profile

Lukki Casino in New Zealand

Player complaints and reviews about Lukki Casino, plus its operator (Lukki Partners), licences and welcome offers.

lukki.com
Capture of the Lukki Casino website

About

On the Lukki Casino site for New Zealand, we found 6 tournaments. The registration form for New Zealand has 9 fields; the required ones include e-mail and password.

Lukki Casino belongs to the Lukki Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, German, French, Norwegian. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

11 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Date of birth
  6. Date of birth
  7. Date of birth
  8. Country code
  9. Phone

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

232 records

232 of the 1,159 records about Lukki Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

1

Fewer than 5 with a known outcome

Total reviews

231

Across all review sites

Player rating

4.37 / 5

231 ratings by these players

Share of all records

20%

of 1,159 about Lukki Casino

What players in New Zealand say about Lukki Casino

Players in New Zealand have filed 1 complaint and written 231 reviews about Lukki Casino. That is 20% of the 1,159 records about it from every market. Complaints make up 0.4% of their records, against 1.8% across all markets. Their reviews rate it 4.37 out of 5 on average (231 ratings), against 4.21 across all markets. 9.5% of their rated reviews give one or two stars; across all markets the share is 14%.

In the last 12 months: no complaints and 24 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Lukki Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records0.4%1.8%
Average review rating, out of 54.374.21
Reviews rated 1–2 stars9.5%14%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars70%162
  • 4 stars14%32
  • 3 stars6.5%15
  • 2 stars1.7%4
  • 1 star7.8%18
Share of 231 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals43%92
  • Customer support37%80
  • Games35%74
  • Bonuses16%34
  • Website & app15%33
  • KYC / verification11%24
Share of the 214 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals12%26
  • Bonuses5.1%11
  • Customer support4.7%10
  • Fairness & RTP4.2%9
  • Trust & licence2.3%5
  • Deposits & payment methods1.9%4
Share of the 214 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–14–
20251–724.43
20240–1454.39

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–230–
Casino Guru11–

Block 08

Latest complaints and reviews

The newest records about Lukki Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    2.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Lukki Casino in New Zealand

Does Lukki Casino run tournaments in New Zealand?

Yes. The Lukki Casino site for New Zealand lists 6 tournaments.

What does Lukki Casino ask for at registration in New Zealand?

The Lukki Casino registration form for New Zealand has 9 fields, including e-mail, password, country, currency, date of birth, country code, phone. Marked as required: e-mail, password.

How many complaints and reviews about Lukki Casino come from players in New Zealand?

232 of the 1,159 complaints and reviews about Lukki Casino come from players in New Zealand. Across all its markets, 21 complaints have a known outcome, and 81% of them were resolved.

Who owns Lukki Casino?

Lukki Casino is operated by Just Entertainment B.V. and runs under the Lukki Partners affiliate programme.