100% up to €/$500 + 100 Bonus Spins, 1st Deposit Bonus at Lukki Casino
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
Lukki Casino
Player complaints and reviews about Lukki Casino, plus its operator (Lukki Partners), licences and welcome offers.
lukki.com
Profile
- Website
- lukki.com
- Established
- 2023
- Operator
- Lukki Partnersaffiliate programme
- Company
- Just Entertainment B.V.
- Licences
- Languages
- English
- German
- French
- Norwegian
- Currencies
- Euros
- US dollars
- Canadian dollars
- Australian dollars
- Norwegian kroner
- New Zealand dollars
- South African Rand
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Ripple
- Dogecoin
- ADA
- Litecoin
- Swiss francs Show more
About
Lukki Casino belongs to the Lukki Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, German, French, Norwegian. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.
Lukki Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Lukki Casino site for Canada, we found 6 tournaments.
Markets
This brand is listed in 9 markets. Pick one to see what it offers there.
Welcome bonuses
10 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 500 NZD + 100 Free Spins, 1st Deposit Bonus at Lukki Casino
- Bonus
- 100%
- Max bonus
- 500 NZD
- Free spins
- 100
- Min deposit
- 20 NZD
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €/$500 + 50 Bonus Spins, 2nd Deposit Bonus at Lukki Casino
- Bonus
- 100%
- Max bonus
- €500
- Free spins
- 50
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €/$500 Monthy Reload Bonus at Lukki Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €30
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to 5000 NOK + 100 Free Spins at Lukki Casino
- Bonus
- 100%
- Max bonus
- 5000 NOK
- Min deposit
- 200 NOK
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to 500 CAD + 100 Free Spins, 1st Deposit Bonus at Lukki Casino
- Bonus
- 100%
- Max bonus
- 500 CAD
- Min deposit
- 20 CAD
- Wagering
- 40xb
- Max bet
- C$8
Wagering applies to the bonus amount.
50% up to €/$1000 + 50 Bonus Spins, 3rd Deposit Bonus at Lukki Casino
- Bonus
- 50%
- Max bonus
- €1000
- Free spins
- 50
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €/$250, Tuesdays Reload at Lukki Casino
- Bonus
- 50%
- Max bonus
- €250
- Min deposit
- €30
- Wagering
- 40xb
Wagering applies to the bonus amount.
25% up to €/$2000 + 100 Bonus Spins, 4th Deposit Bonus at Lukki Casino
- Bonus
- 25%
- Max bonus
- €250
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Up to 250 Bonus Spins on Fridays at Lukki Casino
- Free spins
- 250 Free Spins
- Min deposit
- €30
- Wagering
- 40x
Tournaments
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
$20,000 Multi Max
Spin Playtech Slots for a chance to win the $5,000 top cash prize.
$30,000 Slot Fiesta
Play Clawbuster Games for a chance at the $3,000 top cash prize.
Daily Beach Gaming Delight
Over 13,000 Extra Loyalty Points up for grabs!
Endorphina Empire $30,000
Cash Prize Tournament with a $8,000 Top Prize.
Lukki’s Slot of the Week
- Prize pool
- 3,333 free spins
Popiplay Plunge $20,000
Cash Prize Tournament with a $5,000 Top Prize.
Player Intelligence
1,159 records
What players report about Lukki Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
21
81% resolved, of those with a known outcome
Total reviews
1,138
Across all review sites
Player rating
4.25 / 5
Trustpilot 4.0 · AskGamblers 4.5
GEO markets
21
Countries stated on 98% of records
Lukki Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Lukki Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 21 complaints and 1,138 reviews about Lukki Casino on 6 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 145 reviews. That is 82% fewer complaints than in the 12 months before (11). Reviews are down 69% on the 12 months before (466). The average review rating fell from 4.42 to 3.36 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 44% of the 18 complaints with a labelled problem. Next come “Withdrawal refused” (17%) and “Account closed” (5.6%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.
Of the 21 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Lukki Casino 796th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 75%.
Reviewers give Lukki Casino 4.21 out of 5 on average over 1,125 rated reviews, against 3.44 across all brands. 81% of the ratings are four or five stars, and 14% are one or two. The review sites’ own scores average 4.25 out of 5 across 2 sites. By that score, Lukki Casino ranks 502nd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (385 reviews), “Games” (354 reviews) and “Customer support” (292 reviews). The most common criticism concerns “Withdrawals” (138 reviews), “Bonuses” (61 reviews) and “Fairness & RTP” (57 reviews).
The countries players state most often are Australia (28%), Canada (23%) and New Zealand (20%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Lukki Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Games and payments receive the most positive attention, with reviewers frequently mentioning the diverse selection and quick transactions. Customer support and the website experience appear balanced, though some users report issues with payments.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
202420252026
| Period | Value |
|---|---|
| 2024 | 9 |
| 2025 | 10 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay44%8
- Withdrawal refused17%3
- Account closed5.6%1
- Account not closed on request5.6%1
- Bonus winnings confiscated5.6%1
- Wagering terms5.6%1
- Deposit not credited5.6%1
- Game malfunction5.6%1
- Other problems5.6%1
Block 03
Complaint categories
- Withdrawal57%12
- Bonus14%3
- Account9.5%2
- Payments & refunds9.5%2
- Deposit4.8%1
- Technical4.8%1
Block 04
Complaint status
- Resolved81%17
- Unresolved19%4
Block 05
Lukki Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lukki Casino | All brands |
|---|---|---|
| Complaints resolved | 81% | 59% |
| Average review rating | 4.21 | 3.44 |
| Complaints per 100 reviews | 1.8 | 26.4 |
| Share of “Withdrawal” complaints | 57% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
629
202420252026
| Period | Value |
|---|---|
| 2024 | 629 |
| 2025 | 414 |
| 2026 | 95 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars67%754
- 4 stars14%160
- 3 stars4.5%51
- 2 stars1.5%17
- 1 star13%143
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals40%385
- Games37%354
- Customer support30%292
- Bonuses17%164
- Website & app13%128
- KYC / verification9.8%94
Criticised
- Withdrawals14%138
- Bonuses6.3%61
- Fairness & RTP5.9%57
- Trust & licence5.4%52
- Customer support4.8%46
- Account1.9%18
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.31
4.36
2.93
202420252026
| Period | Value |
|---|---|
| 2024 | 4.31 |
| 2025 | 4.36 |
| 2026 | 2.93 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia28%321
- Canada23%259
- New Zealand20%232
- Germany14%158
- Norway3.2%36
- Austria3%34
- Ireland3%34
- Switzerland2.8%32
- Denmark0.5%6
- Finland0.4%4
- Other countries1.8%20
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 95 | 2.93 |
| 2025 | 10 | 100% | 414 | 4.36 |
| 2024 | 9 | – | 629 | 4.31 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 1,112 | 4.0 / 5 |
| Casino Guru | 12 | 24 | – |
| AskGamblers | 5 | 1 | 4.5 / 5 |
| Casinomeister | 2 | – | – |
| latestcasinobonuses.bet | 1 | 1 | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Lukki Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Canada · Trustpilot
- Review
1.0 of 5 stars
Switzerland · Trustpilot
- Complaint
Withdrawal refused
Unresolved - Complaint
Withdrawal delay
Unresolved - Complaint
Winnings voided
Resolved
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Lukki Casino
Who owns Lukki Casino?
Lukki Casino is operated by Just Entertainment B.V. and runs under the Lukki Partners affiliate programme.
Is Lukki Casino licensed?
Yes. Lukki Casino holds a licence from Curacao Gaming Control Board.
When was Lukki Casino founded?
Lukki Casino launched in 2023.
Which currencies does Lukki Casino accept?
Currencies listed for Lukki Casino: Euros, US dollars, Canadian dollars, Australian dollars, Norwegian kroner, New Zealand dollars, South African Rand, Bitcoin and 8 more. Its site is available in 4 languages: English, German, French, Norwegian.
What welcome bonuses does Lukki Casino offer?
10 welcome offers are listed for Lukki Casino. The first on the list is “100% up to €/$500 + 100 Bonus Spins, 1st Deposit Bonus at Lukki Casino”, with a 40× wagering requirement.
Which countries is Lukki Casino available in?
Lukki Casino is listed in 9 markets: Australia, Belgium, Canada, France, Germany, New Zealand, Norway, South Africa and 1 more.
Does Lukki Casino run tournaments in Canada?
Yes. The Lukki Casino site for Canada lists 6 tournaments.
What do players say about Lukki Casino?
Players have filed 21 complaints and written 1,138 reviews about Lukki Casino. Players rate Lukki Casino 4.25 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Lukki Casino?
“Withdrawal delay” – 44% of the 18 complaints about Lukki Casino with a labelled problem. Followed by “Withdrawal refused” (17%) and “Account closed” (5.6%).
Do players report withdrawal problems at Lukki Casino?
Withdrawals are the topic of 12 complaints about Lukki Casino: 57% of the 21 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 75% were resolved.
Does Lukki Casino resolve player complaints?
81% of the 21 complaints about Lukki Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lukki Casino is 796th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Lukki Casino?
Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Fairness & RTP”. 81% of the rated reviews give four or five stars, and 14% give one or two.
How many complaints has Lukki Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2 complaints about Lukki Casino. That is 82% fewer than in the 12 months before, when there were 11.
Where do Lukki Casino’s players come from?
The countries named most often in complaints and reviews about Lukki Casino are Australia (28%), Canada (23%) and New Zealand (20%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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