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Casino profile

LadyLucks Casino

Player complaints and reviews about LadyLucks Casino, plus its operator (Rainmaker Casino Affiliate Program), licences and welcome offers.

ladylucks.co.uk
Capture of the LadyLucks Casino website

About

LadyLucks Casino belongs to the Rainmaker Casino Affiliate Program affiliate programme. The site launched in 2004. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling.

LadyLucks Casino is listed in one market, United Kingdom. In United Kingdom, LadyLucks Casino accepts 30 payment methods, among them 2.1. Debit Cards, 2.1.1. Visa, 2.1.2. Mastercard and 2.1.3. Maestro. The registration form for United Kingdom has 4 fields; the required ones include full name and e-mail.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Payment methods

30 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • 2.1. Debit Cards

    Other

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  • 2.1.1. Visa

    Other

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  • 2.1.2. Mastercard

    Other

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  • 2.1.3. Maestro

    Other

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  • 2.1.4. Revolut

    Other

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  • 2.1.5. Google Pay

    Other

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  • 2.1.6. Apple Pay

    Other

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  • 2.2. E-wallets and

    Other

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  • 2.2.1. Paypal

    Other

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  • 2.2.2. Skrill

    Other

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  • 2.2.3. Neteller

    Other

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  • 2.2.4. Paysafecard

    Other

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  • 2.2.5. Neosurf

    Other

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  • 2.2.6. Mifinity

    Other

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  • 2.2.7. Muchbetter

    Other

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  • 2.2.8. Entrepay

    Other

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  • 2.3. Pay by Mobile

    Other

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  • 2.3.1. Boku

    Other

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  • 2.3.2. Payforit

    Other

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  • 2.3.3. Zimpler

    Other

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  • 2.3.4. Trustly

    Other

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  • 2.3.5. Paypoint

    Other

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  • 2.4. Alternative Casino Payment Methods

    Other

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  • 2.4.1. Bitcoin and Cryptocurrency

    Other

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  • 2.4.2. Echeck

    Other

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  • 3.1. Security Measures

    Other

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  • 3.2. Transaction Speed and Convenience

    Other

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  • 3.3. Fees and Charges

    Other

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  • 4.2. Set Spending Limits

    Other

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  • 4.3. Review Terms and Conditions

    Other

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Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Full namerequired
  2. E-mailrequired
  3. Full namerequired
  4. E-mailrequired

Player Intelligence

126 records

What players report about LadyLucks Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

40% resolved, of those with a known outcome

Total reviews

121

Across all review sites

Player rating

2.38 / 5

Trustpilot 1.2 · AskGamblers 3.55

GEO markets

4

Countries stated on 77% of records

LadyLucks Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about LadyLucks Casino, the way Player Intelligence PRO computes it.

Since 2014, players have posted 5 complaints and 121 reviews about LadyLucks Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 4 reviews.

Reviewers give LadyLucks Casino 3.83 out of 5 on average over 121 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 21% are one or two. The review sites’ own scores average 2.38 out of 5 across 2 sites. By that score, LadyLucks Casino ranks 3,342nd of 4,286 rated casinos. Reviewers most often praise “Games” (43 reviews), “Customer support” (37 reviews) and “Bonuses” (25 reviews). The most common criticism concerns “Customer support” (19 reviews), “Bonuses” (15 reviews) and “Withdrawals” (15 reviews).

The countries players state most often are United Kingdom (96%), United States (2.1%) and Gibraltar (1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about LadyLucks Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201620172018
Complaints count

Block 02

Complaint categories

  • Responsible gambling60%3
  • KYC / verification20%1
  • Withdrawal20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved60%3
  • Resolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars55%67
  • 4 stars15%18
  • 3 stars9.1%11
  • 2 stars1.7%2
  • 1 star19%23
Share of 121 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games40%43
  • Customer support34%37
  • Bonuses23%25
  • VIP & loyalty22%24
  • Withdrawals19%20
  • Website & app14%15
Share of the 108 reviews that name at least one aspect.reviews

Criticised

  • Customer support18%19
  • Bonuses14%15
  • Withdrawals14%15
  • Fairness & RTP8.3%9
  • Games8.3%9
  • KYC / verification4.6%5
Share of the 108 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2014201520162017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom96%93
  • United States2.1%2
  • Gibraltar1%1
  • Romania1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20240–1–
20210–1–
20181–7–
20172–11–
20162–313.61
20150–7–
20140–594.29

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–961.2 / 5
AskGamblers2253.55 / 5
CasinoReviews3––

Block 11

Latest complaints and reviews

The newest records about LadyLucks Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved

    United Kingdom · CasinoReviews

  • Complaint

    Self-exclusion

    Unresolved
  • Complaint

    Self-exclusion

    Unresolved

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about LadyLucks Casino

Who owns LadyLucks Casino?

LadyLucks Casino is operated by Alea Gaming Ltd Casinos and runs under the Rainmaker Casino Affiliate Program affiliate programme.

Is LadyLucks Casino licensed?

Yes. LadyLucks Casino holds a licence from UK Gambling Commission.

When was LadyLucks Casino founded?

LadyLucks Casino launched in 2004.

Which currencies does LadyLucks Casino accept?

The one currency listed for LadyLucks Casino is British pounds sterling. Its site is available in one language: English.

Which countries is LadyLucks Casino available in?

LadyLucks Casino is listed in 1 market: United Kingdom.

Which payment methods does LadyLucks Casino accept in United Kingdom?

The LadyLucks Casino cashier for United Kingdom lists 30 payment methods: 2.1. Debit Cards, 2.1.1. Visa, 2.1.2. Mastercard, 2.1.3. Maestro, 2.1.4. Revolut, 2.1.5. Google Pay and 24 more.

What does LadyLucks Casino ask for at registration in United Kingdom?

The LadyLucks Casino registration form for United Kingdom has 4 fields, including full name, e-mail. Required fields include full name, e-mail.

What do players say about LadyLucks Casino?

Players have filed 5 complaints and written 121 reviews about LadyLucks Casino. Players rate LadyLucks Casino 2.38 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about LadyLucks Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 70% of the rated reviews give four or five stars, and 21% give one or two.

Where do LadyLucks Casino’s players come from?

The countries named most often in complaints and reviews about LadyLucks Casino are United Kingdom (96%), United States (2.1%) and Gibraltar (1%).