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Casino profile

Kwiff Casino

Player complaints and reviews about Kwiff Casino, plus its operator (Kwiff Affiliates), licences and welcome offers.

kwiff.com
Capture of the Kwiff Casino website

About

Kwiff Casino belongs to the Kwiff Affiliates affiliate programme. The site launched in 2016. It holds licences from Isle of Man Gambling Supervision Commission, UK Gambling Commission. The interface is available in 12 languages, including English, German, Spanish, French. 2 account currencies are listed: British pounds sterling, Euros. We list one welcome offer.

Kwiff Casino is listed in 10 markets, among them Germany, France, Belgium and Spain.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

4,933 records

What players report about Kwiff Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

46% resolved, of those with a known outcome

Total reviews

4,909

Across all review sites

Player rating

2.1 / 5

Trustpilot 3.7 · AskGamblers 0.5

GEO markets

40

Countries stated on 100% of records

Kwiff Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Kwiff Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 24 complaints and 4,909 reviews about Kwiff Casino on 4 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 960 reviews. Reviews are down 12% on the 12 months before (1,094). The average review rating fell from 3.85 to 3.43 out of 5 year on year.

The problem players report most often is “Documents rejected or requested again”: 24% of the 17 complaints with a labelled problem. Next come “Withdrawal delay” (24%) and “Self-exclusion” (18%). Complaints about “KYC / verification” make up 42% of those with a topic, against 5% across all brands.

Of the 24 complaints with a known outcome, 46% were resolved, against 59% across all brands. That puts Kwiff Casino 1,666th of 1,917 casinos with at least 10 such complaints.

Reviewers give Kwiff Casino 3.52 out of 5 on average over 4,909 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 2.1 out of 5 across 2 sites. By that score, Kwiff Casino ranks 3,596th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (1,544 reviews), “Website & app” (1,114 reviews) and “Sportsbook” (711 reviews). The most common criticism concerns “Withdrawals” (922 reviews), “Customer support” (622 reviews) and “Sportsbook” (596 reviews).

The countries players state most often are United Kingdom (94%), Ireland (3.1%) and Brazil (0.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Kwiff Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Documents rejected or requested again24%4
  • Withdrawal delay24%4
  • Self-exclusion18%3
  • Verification delay12%2
  • Source of funds checks12%2
  • Gambling limits12%2
Share of the 17 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • KYC / verification42%10
  • Payments & refunds21%5
  • Responsible gambling21%5
  • Withdrawal17%4
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved54%13
  • Resolved46%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Kwiff Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Kwiff Casino against the market
MeasureKwiff CasinoAll brands
Complaints resolved46%59%
Average review rating3.523.44
Complaints per 100 reviews0.526.4
Share of “KYC / verification” complaints42%5%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars46%2,265
  • 4 stars16%798
  • 3 stars7.2%354
  • 2 stars4.8%234
  • 1 star26%1,258
Share of 4,909 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses34%1,544
  • Website & app25%1,114
  • Sportsbook16%711
  • Withdrawals9.6%433
  • Customer support4.9%220
  • Games4.8%216
Share of the 4,497 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals21%922
  • Customer support14%622
  • Sportsbook13%596
  • KYC / verification13%593
  • Website & app8.9%402
  • Bonuses6.7%303
Share of the 4,497 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom94%4,637
  • Ireland3.1%152
  • Brazil0.5%24
  • Kenya0.4%21
  • Finland0.2%10
  • United States0.1%7
  • New Zealand0.1%5
  • France0.1%4
  • Netherlands0.1%4
  • Spain0.1%3
  • Other countries0.9%46
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–8003.38
20254–1,0933.79
20241346%8063.23
20235–5503.09
20220–3903.58
20211–1363.43
20200–1033.12
20190–2464.02
20180–7243.83
20170–613.41

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4,9013.7 / 5
Casino Guru84–
Casinomeister12––
AskGamblers440.5 / 5

Block 13

Latest complaints and reviews

The newest records about Kwiff Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Payments & refunds

    Unresolved
  • Complaint

    Documents rejected or requested again

    Unresolved
  • Complaint

    Gambling limits

    Unresolved

    United Kingdom · Casino Guru

106 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Kwiff Casino

Who owns Kwiff Casino?

Kwiff Casino is operated by Eaton Gate Gaming Limited and runs under the Kwiff Affiliates affiliate programme.

Is Kwiff Casino licensed?

Yes. Kwiff Casino holds 2 licences: Isle of Man Gambling Supervision Commission, UK Gambling Commission.

When was Kwiff Casino founded?

Kwiff Casino launched in 2016.

Which currencies does Kwiff Casino accept?

Currencies listed for Kwiff Casino: British pounds sterling, Euros. Its site is available in 12 languages: English, German, Spanish, French and 8 more.

What welcome bonuses does Kwiff Casino offer?

One welcome offer is listed for Kwiff Casino. The first on the list is “Kwiff Casino: up to 200 Bonus Spins”.

Which countries is Kwiff Casino available in?

Kwiff Casino is listed in 10 markets: Belgium, Finland, France, Germany, India, Italy, Poland, Portugal and 2 more.

What do players say about Kwiff Casino?

Players have filed 24 complaints and written 4,909 reviews about Kwiff Casino. Players rate Kwiff Casino 2.1 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Kwiff Casino?

“Documents rejected or requested again” – 24% of the 17 complaints about Kwiff Casino with a labelled problem. Followed by “Withdrawal delay” (24%) and “Self-exclusion” (18%).

Do players report withdrawal problems at Kwiff Casino?

Withdrawals are the topic of 4 complaints about Kwiff Casino: 17% of the 24 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does Kwiff Casino resolve player complaints?

46% of the 24 complaints about Kwiff Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Kwiff Casino is 1,666th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Kwiff Casino?

Praised most: “Bonuses”, “Website & app” and “Sportsbook”. Criticised most: “Withdrawals”, “Customer support” and “Sportsbook”. 62% of the rated reviews give four or five stars, and 30% give one or two.

How many complaints has Kwiff Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Kwiff Casino.

Where do Kwiff Casino’s players come from?

The countries named most often in complaints and reviews about Kwiff Casino are United Kingdom (94%), Ireland (3.1%) and Brazil (0.5%).