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Casino profile

Kaulana Casino

Player complaints and reviews about Kaulana Casino, plus its operator (Kahuna Casino Affiliates), licences and welcome offers.

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Capture of the Kaulana Casino website

Profile

Website
kaulanacasino.com
Established
2018
Operator
Kahuna Casino Affiliatesaffiliate programme
Company
Starscream Limited Casinos
Licences
Languages
  • English
  • Finnish
  • French
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars

About

Kaulana Casino belongs to the Kahuna Casino Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2018. It holds a licence from Kahnawake Gaming Commission. The interface is available in 3 languages: English, Finnish, French. 4 account currencies are listed: Euros, US dollars, Australian dollars, Canadian dollars. We list one welcome offer.

Kaulana Casino is listed in one market, Austria. On the Kaulana Casino site for Finland, we found 5 promotions and a loyalty programme with 8 tiers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    JUNIOR

    JUNIOR Points 0 - 1000 CP Withdrawal limit BASIC Gift - TIER 1 OFFER Exchange rate for $1 in cash - 200 points Exchange rate for 10 FS - 150 points

  2. 2

    MINOR LEAGUER

    MINOR LEAGUER Points 1000 - 4000 CP Withdrawal limit BASIC Gift 10 FS TIER 2 OFFER Exchange rate for $1 in cash - 150 points Exchange rate for 10 FS - 125 points

  3. 3

    ROOKIE

    ROOKIE Points 4000 - 10000 CP Withdrawal limit BASIC Gift 50 FS TIER 3 OFFER Exchange rate for $1 in cash - 125 points Exchange rate for 10 FS - 100 points

  4. 4

    VETERAN

    VETERAN Points 10000 - 25000 CP Withdrawal limit 1.5x Gift € 30.88 TIER 4 OFFER Exchange rate for $1 in cash - 100 points Exchange rate for 10 FS - 75 points

  5. 5

    CAPTAIN

    CAPTAIN Points 25000 - 60000 CP Withdrawal limit 2x Gift € 61.76 TIER 5 OFFER Exchange rate for $1 in cash - 90 points Exchange rate for 10 FS - 70 points

  6. 6

    ALL-STAR

    ALL-STAR Points 60000 - 150000 CP Withdrawal limit 3x Gift € 154.4 TIER 6 OFFER Exchange rate for $1 in cash - 80 points Exchange rate for 10 FS - 60 points

  7. 7

    HALL OF FAMER

    HALL OF FAMER Points 150000 - 1000000 CP Withdrawal limit 5x Gift € 308.79 TIER 7 OFFER Exchange rate for $1 in cash - 65 points Exchange rate for 10 FS - 50 points

  8. 8

    LEGENDARY

    LEGENDARY Points 1000000 + CP Withdrawal limit 10x Gift € 617.58 TIER 8 OFFER Exchange rate for $1 in cash - 50 points Exchange rate for 10 FS - 40 points

Player Intelligence

75 records

What players report about Kaulana Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

48

73% resolved, of those with a known outcome

Total reviews

27

Across all review sites

Player rating

2.2 / 5

AskGamblers 2.2

GEO markets

7

Countries stated on 44% of records

Kaulana Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Kaulana Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 48 complaints and 27 reviews about Kaulana Casino on 2 sites.

The problem players report most often is “Withdrawal delay”: 72% of the 46 complaints with a labelled problem. Next come “Bonus winnings confiscated” (8.7%) and “Withdrawal refused” (8.7%). Complaints about “Withdrawal” make up 79% of those with a topic, against 29% across all brands.

Of the 48 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Kaulana Casino 1,080th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 84%.

Reviewers give Kaulana Casino 2.31 out of 5 on average over 27 rated reviews, against 3.44 across all brands. 26% of the ratings are four or five stars, and 48% are one or two. The review sites’ own scores average 2.2 out of 5 on one site. By that score, Kaulana Casino ranks 3,496th of 4,287 rated casinos. Reviewers most often praise “Games” (17 reviews), “Deposits & payment methods” (7 reviews) and “Website & app” (7 reviews). The most common criticism concerns “Withdrawals” (13 reviews) and “Customer support” (8 reviews).

The countries players state most often are Australia (70%), Canada (12%) and Germany (6.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,913 brands Player Intelligence tracks.

Ask the AI analyst about Kaulana Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay72%33
  • Bonus winnings confiscated8.7%4
  • Withdrawal refused8.7%4
  • Account closed2.2%1
  • Verification delay2.2%1
  • Documents rejected or requested again2.2%1
  • Game malfunction2.2%1
  • Winnings voided2.2%1
Share of the 46 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal79%38
  • Bonus8.3%4
  • KYC / verification4.2%2
  • Account2.1%1
  • Other2.1%1
  • Payments & refunds2.1%1
  • Technical2.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved73%35
  • Unresolved27%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Kaulana Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Kaulana Casino against the market
MeasureKaulana CasinoAll brands
Complaints resolved73%59%
Average review rating2.313.44
Complaints per 100 reviews177.826.4
Share of “Withdrawal” complaints79%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201920202021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars15%4
  • 4 stars11%3
  • 3 stars26%7
  • 2 stars19%5
  • 1 star30%8
Share of 27 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games68%17
  • Deposits & payment methods28%7
  • Website & app28%7
  • Customer support24%6
  • Bonuses20%5
  • Withdrawals20%5
Share of the 25 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%13
  • Customer support32%8
  • Bonuses16%4
  • VIP & loyalty16%4
  • Website & app16%4
  • Deposits & payment methods12%3
Share of the 25 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201920202021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia70%23
  • Canada12%4
  • Germany6.1%2
  • Cyprus3%1
  • Ireland3%1
  • Norway3%1
  • New Zealand3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–1–
20236–3–
20211191%6–
20202580%8–
20195–9–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers31252.2 / 5
Casino Guru172–

Block 13

Latest complaints and reviews

The newest records about Kaulana Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Winnings voided

    Unresolved

    Ireland · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Australia · Casino Guru

  • Review

    3.0 of 5 stars

    Cyprus · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Norway · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Kaulana Casino

Who owns Kaulana Casino?

Kaulana Casino is operated by Starscream Limited Casinos and runs under the Kahuna Casino Affiliates affiliate programme.

Is Kaulana Casino licensed?

Yes. Kaulana Casino holds a licence from Kahnawake Gaming Commission.

When was Kaulana Casino founded?

Kaulana Casino launched in 2018. The site has since closed; its profile is kept for reference.

Which currencies does Kaulana Casino accept?

Currencies listed for Kaulana Casino: Euros, US dollars, Australian dollars, Canadian dollars. Its site is available in 3 languages: English, Finnish, French.

What welcome bonuses does Kaulana Casino offer?

One welcome offer is listed for Kaulana Casino. The first on the list is “100% up to €1000 + 20 Bonus Spins, 1st Deposit Bonus at Kaulana Casino”, with a 30× wagering requirement.

Which countries is Kaulana Casino available in?

Kaulana Casino is listed in 1 market: Austria.

What bonuses and promotions does Kaulana Casino run in Finland?

We read 5 live offers for Finland on the Kaulana Casino site itself.

Does Kaulana Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 8 tiers.

What do players say about Kaulana Casino?

Players have filed 48 complaints and written 27 reviews about Kaulana Casino. Players rate Kaulana Casino 2.2 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Kaulana Casino?

“Withdrawal delay” – 72% of the 46 complaints about Kaulana Casino with a labelled problem. Followed by “Bonus winnings confiscated” (8.7%) and “Withdrawal refused” (8.7%).

Do players report withdrawal problems at Kaulana Casino?

Withdrawals are the topic of 38 complaints about Kaulana Casino: 79% of the 48 with a topic. The most common withdrawal problem is “Withdrawal delay” (87% of them). Of the withdrawal complaints with a known outcome, 84% were resolved.

Does Kaulana Casino resolve player complaints?

73% of the 48 complaints about Kaulana Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Kaulana Casino is 1,080th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Kaulana Casino?

Praised most: “Games”, “Deposits & payment methods” and “Website & app”. Criticised most: “Withdrawals” and “Customer support”. 26% of the rated reviews give four or five stars, and 48% give one or two.

Where do Kaulana Casino’s players come from?

The countries named most often in complaints and reviews about Kaulana Casino are Australia (70%), Canada (12%) and Germany (6.1%).

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