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Casino profile

Jozz Casino

Player complaints and reviews about Jozz Casino, plus its operator (Gambling Craft), licences and welcome offers.

jozz.com
Capture of the Jozz Casino website

About

Jozz Casino belongs to the Gambling Craft affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: Russian, English. 7 account currencies are listed, including US dollars, Russian rubles, Euros, Kazakhstani tenges. We list 2 welcome offers.

Jozz Casino is listed in 2 markets: Kazakhstan and Russia. On the Jozz Casino site for Mexico, we found 6 promotions.

Licensee

The company that holds the Curaçao licence for Jozz Casino, as the licence register names it.

Legal name
Globonet B.V.
Curaçao licence reference
OGL/2024/367/0690
Registration number (Curaçao Chamber of Commerce)
146296

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

330 records

What players report about Jozz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

47

81% resolved, of those with a known outcome

Total reviews

283

Across all review sites

Player rating

3.73 / 5

casino.ru 4.7 · affgambler.ru 2.42 · Trustpilot 3.8 · AskGamblers 4.0

GEO markets

9

Countries stated on 17% of records

Jozz Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jozz Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 47 complaints and 283 reviews about Jozz Casino on 6 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 42 reviews. Reviews are down 22% on the 12 months before (54). The average review rating fell from 4.36 to 3.99 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 33% of the 39 complaints with a labelled problem. Next come “Deposit not credited” (13%) and “Documents rejected or requested again” (10%). Complaints about “Withdrawal” make up 34% of those with a topic, against 29% across all brands.

Of the 47 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Jozz Casino 801st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.

Reviewers give Jozz Casino 4.2 out of 5 on average over 270 rated reviews, against 3.44 across all brands. 79% of the ratings are four or five stars, and 14% are one or two. The review sites’ own scores average 3.73 out of 5 across 4 sites. By that score, Jozz Casino ranks 1,220th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (79 reviews), “Bonuses” (78 reviews) and “Games” (73 reviews). The most common criticism concerns “Bonuses” (51 reviews), “Games” (32 reviews) and “Fairness & RTP” (27 reviews).

The countries players state most often are Russia (78%), Belarus (7.3%) and Finland (3.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jozz Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%13
  • Deposit not credited13%5
  • Documents rejected or requested again10%4
  • Account blocked7.7%3
  • Account closed7.7%3
  • Source of funds checks5.1%2
  • Game malfunction5.1%2
  • Winnings voided5.1%2
  • Other problems13%5
Share of the 39 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal34%16
  • Account23%11
  • KYC / verification13%6
  • Deposit11%5
  • Payments & refunds6.4%3
  • Technical6.4%3
  • Bonus4.3%2
  • Other2.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%38
  • Unresolved19%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Jozz Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Jozz Casino against the market
MeasureJozz CasinoAll brands
Complaints resolved81%59%
Average review rating4.23.44
Complaints per 100 reviews16.626.4
Share of “Withdrawal” complaints34%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars71%191
  • 4 stars8.5%23
  • 3 stars7%19
  • 2 stars5.2%14
  • 1 star8.5%23
Share of 270 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals31%79
  • Bonuses30%78
  • Games28%73
  • Customer support14%35
  • Deposits & payment methods13%33
  • Fairness & RTP12%32
Share of the 259 reviews that name at least one aspect.reviews

Criticised

  • Bonuses20%51
  • Games12%32
  • Fairness & RTP10%27
  • Website & app8.9%23
  • Withdrawals6.2%16
  • KYC / verification5.4%14
Share of the 259 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia78%43
  • Belarus7.3%4
  • Finland3.6%2
  • Bosnia & Herzegovina1.8%1
  • Canada1.8%1
  • Cyprus1.8%1
  • Kazakhstan1.8%1
  • Türkiye1.8%1
  • United States1.8%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–323.81
20251070%564.36
20248–504.92
20238–474.96
20221182%564.6
20215–272.02
20203–15–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
casino.ru–2014.7 / 5
latestcasinobonuses.bet3555–
affgambler.ru8232.42 / 5
Casino Guru31–
AskGamblers114.0 / 5
Trustpilot–23.8 / 5

Block 13

Latest complaints and reviews

The newest records about Jozz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, affgambler.ru, Trustpilot, AskGamblers.

Questions about Jozz Casino

Who owns Jozz Casino?

Jozz Casino is operated by Globonet B.V. and runs under the Gambling Craft affiliate programme.

Is Jozz Casino licensed?

Yes. Jozz Casino holds a licence from Curacao Gaming Control Board.

When was Jozz Casino founded?

Jozz Casino launched in 2020.

Which currencies does Jozz Casino accept?

Currencies listed for Jozz Casino: US dollars, Russian rubles, Euros, Kazakhstani tenges, Bitcoin, Litecoin, Ethereum. Its site is available in 2 languages: Russian, English.

What welcome bonuses does Jozz Casino offer?

2 welcome offers are listed for Jozz Casino. The first on the list is “25 FREE SPINS on Majesty of Olympus”, with a 50× wagering requirement.

Which countries is Jozz Casino available in?

Jozz Casino is listed in 2 markets: Kazakhstan, Russia.

What bonuses and promotions does Jozz Casino run in Mexico?

We read 6 live offers for Mexico on the Jozz Casino site itself.

What do players say about Jozz Casino?

Players have filed 47 complaints and written 283 reviews about Jozz Casino. Players rate Jozz Casino 3.73 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Jozz Casino?

“Withdrawal delay” – 33% of the 39 complaints about Jozz Casino with a labelled problem. Followed by “Deposit not credited” (13%) and “Documents rejected or requested again” (10%).

Do players report withdrawal problems at Jozz Casino?

Withdrawals are the topic of 16 complaints about Jozz Casino: 34% of the 47 with a topic. The most common withdrawal problem is “Withdrawal delay” (81% of them). Of the withdrawal complaints with a known outcome, 88% were resolved.

Does Jozz Casino resolve player complaints?

81% of the 47 complaints about Jozz Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jozz Casino is 801st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Jozz Casino?

Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Bonuses”, “Games” and “Fairness & RTP”. 79% of the rated reviews give four or five stars, and 14% give one or two.

How many complaints has Jozz Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about Jozz Casino.

Where do Jozz Casino’s players come from?

The countries named most often in complaints and reviews about Jozz Casino are Russia (78%), Belarus (7.3%) and Finland (3.6%).