Casino profile

Joker8 Casino in Germany

Player complaints and reviews about Joker8 Casino, plus its operator (Mate Affiliates), licences and welcome offers.

About

On the Joker8 Casino site for Germany, we found 2 tournaments and a loyalty programme with 4 tiers.

Joker8 Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2023. It holds a licence from The Philippine Amusement and Gaming Corporation (PAGCOR). The interface is available in 9 languages, including English, German, Spanish, French. 12 account currencies are listed, including US dollars, Euros, Brazilian reals, Canadian dollars. We list 7 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to €500, 1st Deposit Bonus at Joker8 Casino
Bonus
100%
Max bonus
€500
Min deposit
€20
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
75% up to €300, 2nd Deposit Bonus at Joker8 Casino
Bonus
75%
Max bonus
€300
Min deposit
€20
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
50% up to €1000 at Joker8 Casino
Bonus
50%
Max bonus
€1000
Min deposit
€20
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
50% up to €200, 3rd Deposit Bonus at Joker8 Casino
Bonus
50%
Max bonus
€200
Min deposit
€20
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
50% up to €700 + 50 Bonus Spins, Weekend Reload Bonus at Joker8 Casino
Bonus
50%
Max bonus
€700
Min deposit
€50
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
Up to 15% Cashback Bonus at Joker8 Casino
Bonus
15%
Wagering
1x
50 Bonus Spins at Joker8 Casino
Min deposit
€20
Wagering
40x

Tournaments

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Welcome to Joker8 - home of fantastic Tournament opportunities
At Joker8, you will find all your favorite casino games and the offers to complement them. Here, you may also discover that the games are just a training ground for your true calling – a Joker8 Casino Tournament. Enter a tournament for more thrills and…
Read in full
Welcome to Joker8 - home of fantastic Tournament opportunities
At Joker8, you will find all your favorite casino games and the offers to complement them. Here, you may also discover that the games are just a training ground for your true calling – a Joker8 Casino Tournament. Enter a tournament for more thrills and enticing benefits. A casino tournament can also be a springboard to improving your gaming knowledge and Joker8 VIP status. Win a Joker8 tournament and claim fantastic prizes!
Joker8 Tournaments
At Joker8, you can play all your favorite games and join incredible tournaments to boost your potential winnings. Play a daily tournament for the experience and jackpots – or go for a long-term tournament for massive prizes. Come to Joker8 for amazing…
Read in full
Joker8 Tournaments
At Joker8, you can play all your favorite games and join incredible tournaments to boost your potential winnings. Play a daily tournament for the experience and jackpots – or go for a long-term tournament for massive prizes. Come to Joker8 for amazing tournaments like: Live Casino Tournament Slots of the Week Monthly Race Drops & Wins Live Casino Tournament Players compete for a share in a 110-coin prize pool. To qualify for this tournament, however, a Joker8 user must deposit at the live casino. Then, when you join the Live Casino tournament, keep playing until you make it into the top ten. The rules are simple – each bet earns you one point on the leaderboard. The player with the most points wins the top prize of 20 casino coins. There is no time limit on this weekly tournament, and there are prizes for all top contestants. Slots of Week Players can join this weekly tournament each Monday with a wager on qualifying games at the casino. Each bet counts as one point on the leaderboard. Players continue for a week until they become one of the top 10 qualifiers. The Prize Pool of 110 coins will be shared among the ten finalists, with the winner earning 20 coins to use at the casino. Monthly Race Players can join the Monthly Race on the first day of each month to win a share of the 250-coin prize pool. To enter, each player must deposit some amount at the casino. A bet equates to one point on the leaderboard. Only the top 10 on the leaderboard will get a share of the prize pool, with the winner earning the top prize of 45 coins.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
No limits
We grant our most active players a special personalised VIP service. VIP members enjoy additional perks, so play your favorite games, improve your strategy and have fun! The better you get, the bigger the winnings, there are no limits!
2
Financial Privileges
As a VIP member, you will get special privileges. Our VIP players enjoy higher withdrawal limits and cashback percentages, as well as better exchange rates depending on the VIP level.
3
Personal manager
Depending on your level, you will get a personal manager who will treat you like a real VIP. Feel free to ask questions, give feedback and share all your thoughts with us via our 24/7 VIP Live Chat.
4
VIP promotions
On the top of our regular bonuses and promotions, as a VIP you will get exclusive offers and special privileges. After all, you are the real king!

Player complaints and reviews in Germany

13 records

13 of the 93 records about Joker8 Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.75 / 5

8 ratings by these players

Share of all records

14%

of 93 about Joker8 Casino

What players in Germany say about Joker8 Casino

Players in Germany have filed 5 complaints and written 8 reviews about Joker8 Casino. That is 14% of the 93 records about it from every market. Complaints make up 38% of their records, against 41% across all markets. Their reviews rate it 1.75 out of 5 on average (8 ratings), against 2.58 across all markets. 75% of their rated reviews give one or two stars; across all markets the share is 49%.

The most common problem in their complaints is “Self-exclusion”: 40% of 5 complaints with a labelled problem (11% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: no complaints and 3 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Joker8 Casino in Germany, or compare the market with another one.

What the assistant can do

Germany and all markets
Figure	Germany	All markets
Complaints among all records	38%	41%
Resolved, of complaints with a known outcome	100%	97%
Average review rating, out of 5	1.75	2.58
Reviews rated 1–2 stars	75%	49%
Self-exclusion, of labelled complaints	40%	11%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20242025

Complaints count

Period	Value
2024	4
2025	1

Block 02

Complaint categories

Responsible gambling40%2
Account20%1
Payments & refunds20%1
Withdrawal20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%5

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202420252026

Reviews count

Period	Value
2024	3
2025	2
2026	3

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	3	–
2025	1	–	2	–
2024	4	–	3	–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	5	2	–
Trustpilot	–	6	–

Block 07

Latest complaints and reviews

The newest records about Joker8 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 4, 2026
1.0 of 5 stars
Germany · Trustpilot
ReviewApr 16, 2026
1.0 of 5 stars
Germany · Trustpilot
ComplaintMay 8, 2025
Self-exclusion
Resolved
Germany · Casino Guru
ComplaintJul 23, 2024
Account closed
Resolved
Germany · Casino Guru
ComplaintApr 4, 2024
Withdrawal delay
Resolved
Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

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Questions about Joker8 Casino in Germany

Does Joker8 Casino run tournaments and a loyalty programme in Germany?

Yes. The Joker8 Casino site for Germany lists 2 tournaments. Its loyalty programme for Germany has 4 tiers.

How many complaints and reviews about Joker8 Casino come from players in Germany?

13 of the 93 complaints and reviews about Joker8 Casino come from players in Germany. Across all its markets, 38 complaints have a known outcome, and 97% of them were resolved.

Who owns Joker8 Casino?

Joker8 Casino is operated by Liernin Enterprises LTD and runs under the Mate Affiliates affiliate programme.

Is Joker8 Casino licensed?

Yes. Joker8 Casino holds a licence from The Philippine Amusement and Gaming Corporation (PAGCOR).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.