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Casino profile
Jackpotter Casino
Player complaints and reviews about Jackpotter Casino, plus its operator (Jackpotter Partners), licences and welcome offers.
jackpotter.com
Profile
- Website
- jackpotter.com
- Established
- 2025
- Operator
- Jackpotter Partnersaffiliate programme
- Company
- Bravo Entertainment Ltd.
- Licences
- Languages
- English
- Turkish
- Spanish
- Portuguese
- Russian
- German
- Japanese
- Italian
- Polish
- Czech
- Korean
- Currencies
- US dollars
- Euros
- Egyptian pounds
- British pounds sterling
- Japanese yen
- Russian rubles
- Brazilian reals
- Chinese yuan
- Azerbaijani manats
- Turkish Lira
- Kazakhstani tenges
- Uzbekistan som
- Indian rupees
- UAE dirhams
- Indonesian rupiahs
- Ethereum
- Tether
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ripple
- TRON
- ADA
- Binance Coin
- Dogecoin
- USD Coin
- Canadian dollars
- Mexican pesos
- Peruvian nuevos soles
- South African Rand
- Costa Rican colóns
- New Zealand dollars Show more
About
Jackpotter Casino belongs to the Jackpotter Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, Turkish, Spanish, Portuguese. 32 account currencies are listed, including US dollars, Euros, Egyptian pounds, British pounds sterling.
Jackpotter Casino is listed in 23 markets, among them Canada, Germany, Spain and United Kingdom. On the Jackpotter Casino site for Portugal, we found 1 welcome bonus.
Markets
This brand is listed in 23 markets. Pick one to see what it offers there.
Welcome bonuses
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Player Intelligence
1,012 records
What players report about Jackpotter Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
14
57% resolved, of those with a known outcome
Total reviews
998
Across all review sites
Player rating
4.18 / 5
Trustpilot 3.8 · AskGamblers 4.55
GEO markets
60
Countries stated on 75% of records
Jackpotter Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Jackpotter Casino, the way Player Intelligence PRO computes it.
Since 2025, players have posted 14 complaints and 998 reviews about Jackpotter Casino on 6 sites. In the 12 months to November 4, 2026, they filed 9 complaints and posted 400 reviews. Reviews are down 33% on the 12 months before (598). The average review rating fell from 4.43 to 4.18 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 31% of the 13 complaints with a labelled problem. Next come “Withdrawal refused” (15%) and “Account closed” (7.7%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.
Of the 14 complaints with a known outcome, 57% were resolved, against 59% across all brands. That puts Jackpotter Casino 1,464th of 1,917 casinos with at least 10 such complaints.
Reviewers give Jackpotter Casino 4.33 out of 5 on average over 998 rated reviews, against 3.44 across all brands. 84% of the ratings are four or five stars, and 8.9% are one or two. The review sites’ own scores average 4.18 out of 5 across 2 sites. By that score, Jackpotter Casino ranks 579th of 4,286 rated casinos. Reviewers most often praise “Games” (450 reviews), “Bonuses” (397 reviews) and “Customer support” (335 reviews). The most common criticism concerns “Bonuses” (89 reviews), “Withdrawals” (64 reviews) and “Trust & licence” (42 reviews).
The countries players state most often are United States (48%), Poland (16%) and Germany (3.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Jackpotter Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the wide selection of games and providers available at Jackpotter Casino, which includes many popular titles and unique originals. Additionally, the fast withdrawal process and responsive customer support are frequently highlighted as major positives, enhancing the overall gaming experience.
Many players express frustration over the slow withdrawal process, with some reporting delays of several hours or even days. Additionally, the customer support experience is inconsistent, with some users encountering unhelpful responses or delays in assistance.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
8
20252026
| Period | Value |
|---|---|
| 2025 | 6 |
| 2026 | 8 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay31%4
- Withdrawal refused15%2
- Account closed7.7%1
- Registration7.7%1
- Bonus winnings confiscated7.7%1
- Deposit not credited7.7%1
- Missing funds7.7%1
- Self-exclusion7.7%1
- Other problems7.7%1
Block 03
Complaint categories
- Withdrawal57%8
- Account14%2
- Bonus7.1%1
- Deposit7.1%1
- Payments & refunds7.1%1
- Responsible gambling7.1%1
Block 04
Complaint status
- Resolved57%8
- Unresolved43%6
Block 05
Jackpotter Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Jackpotter Casino | All brands |
|---|---|---|
| Complaints resolved | 57% | 59% |
| Average review rating | 4.33 | 3.44 |
| Complaints per 100 reviews | 1.4 | 26.4 |
| Share of “Withdrawal” complaints | 57% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
618
20252026
| Period | Value |
|---|---|
| 2025 | 618 |
| 2026 | 380 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars68%681
- 4 stars15%153
- 3 stars7.5%75
- 2 stars1.7%17
- 1 star7.2%72
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games52%450
- Bonuses46%397
- Customer support38%335
- Withdrawals29%256
- Website & app25%216
- Deposits & payment methods22%192
Criticised
- Bonuses10%89
- Withdrawals7.3%64
- Trust & licence4.8%42
- Customer support4.5%39
- Games4.2%37
- Deposits & payment methods3.9%34
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.38
4.24
20252026
| Period | Value |
|---|---|
| 2025 | 4.38 |
| 2026 | 4.24 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States48%360
- Poland16%123
- Germany3.7%28
- Canada2.9%22
- Mexico2.7%20
- United Kingdom2.5%19
- Netherlands2.5%19
- South Africa2.3%17
- Bulgaria1.5%11
- Hungary1.3%10
- Other countries17%125
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 8 | – | 380 | 4.24 |
| 2025 | 6 | – | 618 | 4.38 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 740 | 3.8 / 5 |
| AskGamblers | 4 | 251 | 4.55 / 5 |
| Casino Guru | 7 | 6 | – |
| latestcasinobonuses.bet | 1 | 1 | – |
| Casinomeister | 1 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Jackpotter Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Romania · Trustpilot
- Review
5.0 of 5 stars
Sweden · Trustpilot
- Complaint
Account closed
ResolvedAustria · Casino Guru
- Complaint
Withdrawal
Unresolved - Complaint
Withdrawal delay
Resolved
6 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Jackpotter Casino
Who owns Jackpotter Casino?
Jackpotter Casino is operated by Bravo Entertainment Ltd. and runs under the Jackpotter Partners affiliate programme.
Is Jackpotter Casino licensed?
Yes. Jackpotter Casino holds a licence from Anjouan Gaming Board.
When was Jackpotter Casino founded?
Jackpotter Casino launched in 2025.
Which currencies does Jackpotter Casino accept?
Currencies listed for Jackpotter Casino: US dollars, Euros, Egyptian pounds, British pounds sterling, Japanese yen, Russian rubles, Brazilian reals, Chinese yuan and 24 more. Its site is available in 11 languages: English, Turkish, Spanish, Portuguese and 7 more.
Which countries is Jackpotter Casino available in?
Jackpotter Casino is listed in 23 markets: Austria, Azerbaijan, Brazil, Canada, Costa Rica, Egypt, Germany, India and 15 more.
What bonuses and promotions does Jackpotter Casino run in Portugal?
We read 1 live offer for Portugal on the Jackpotter Casino site itself.
What do players say about Jackpotter Casino?
Players have filed 14 complaints and written 998 reviews about Jackpotter Casino. Players rate Jackpotter Casino 4.18 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Jackpotter Casino?
“Withdrawal delay” – 31% of the 13 complaints about Jackpotter Casino with a labelled problem. Followed by “Withdrawal refused” (15%) and “Account closed” (7.7%).
Do players report withdrawal problems at Jackpotter Casino?
Withdrawals are the topic of 8 complaints about Jackpotter Casino: 57% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).
Does Jackpotter Casino resolve player complaints?
57% of the 14 complaints about Jackpotter Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jackpotter Casino is 1,464th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Jackpotter Casino?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Withdrawals” and “Trust & licence”. 84% of the rated reviews give four or five stars, and 8.9% give one or two.
How many complaints has Jackpotter Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 9 complaints about Jackpotter Casino.
Where do Jackpotter Casino’s players come from?
The countries named most often in complaints and reviews about Jackpotter Casino are United States (48%), Poland (16%) and Germany (3.7%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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