igamingcpo.com

Casino profile

Jackpotter Casino

Player complaints and reviews about Jackpotter Casino, plus its operator (Jackpotter Partners), licences and welcome offers.

jackpotter.com
Capture of the Jackpotter Casino website

About

Jackpotter Casino belongs to the Jackpotter Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, Turkish, Spanish, Portuguese. 32 account currencies are listed, including US dollars, Euros, Egyptian pounds, British pounds sterling.

Jackpotter Casino is listed in 23 markets, among them Canada, Germany, Spain and United Kingdom. On the Jackpotter Casino site for Italy, we found 1 welcome bonus.

Markets

This brand is listed in 23 markets. Pick one to see what it offers there.

Welcome bonuses

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

1,012 records

What players report about Jackpotter Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

14

57% resolved, of those with a known outcome

Total reviews

998

Across all review sites

Player rating

4.18 / 5

Trustpilot 3.8 · AskGamblers 4.55

GEO markets

60

Countries stated on 75% of records

Jackpotter Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpotter Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 14 complaints and 998 reviews about Jackpotter Casino on 6 sites. In the 12 months to November 4, 2026, they filed 9 complaints and posted 400 reviews. Reviews are down 33% on the 12 months before (598). The average review rating fell from 4.43 to 4.18 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 31% of the 13 complaints with a labelled problem. Next come “Withdrawal refused” (15%) and “Account closed” (7.7%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.

Of the 14 complaints with a known outcome, 57% were resolved, against 59% across all brands. That puts Jackpotter Casino 1,464th of 1,917 casinos with at least 10 such complaints.

Reviewers give Jackpotter Casino 4.33 out of 5 on average over 998 rated reviews, against 3.44 across all brands. 84% of the ratings are four or five stars, and 8.9% are one or two. The review sites’ own scores average 4.18 out of 5 across 2 sites. By that score, Jackpotter Casino ranks 579th of 4,286 rated casinos. Reviewers most often praise “Games” (450 reviews), “Bonuses” (397 reviews) and “Customer support” (335 reviews). The most common criticism concerns “Bonuses” (89 reviews), “Withdrawals” (64 reviews) and “Trust & licence” (42 reviews).

The countries players state most often are United States (48%), Poland (16%) and Germany (3.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpotter Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide selection of games and providers available at Jackpotter Casino, which includes many popular titles and unique originals. Additionally, the fast withdrawal process and responsive customer support are frequently highlighted as major positives, enhancing the overall gaming experience.

Many players express frustration over the slow withdrawal process, with some reporting delays of several hours or even days. Additionally, the customer support experience is inconsistent, with some users encountering unhelpful responses or delays in assistance.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%4
  • Withdrawal refused15%2
  • Account closed7.7%1
  • Registration7.7%1
  • Bonus winnings confiscated7.7%1
  • Deposit not credited7.7%1
  • Missing funds7.7%1
  • Self-exclusion7.7%1
  • Other problems7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal57%8
  • Account14%2
  • Bonus7.1%1
  • Deposit7.1%1
  • Payments & refunds7.1%1
  • Responsible gambling7.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved57%8
  • Unresolved43%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Jackpotter Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Jackpotter Casino against the market
MeasureJackpotter CasinoAll brands
Complaints resolved57%59%
Average review rating4.333.44
Complaints per 100 reviews1.426.4
Share of “Withdrawal” complaints57%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars68%681
  • 4 stars15%153
  • 3 stars7.5%75
  • 2 stars1.7%17
  • 1 star7.2%72
Share of 998 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games52%450
  • Bonuses46%397
  • Customer support38%335
  • Withdrawals29%256
  • Website & app25%216
  • Deposits & payment methods22%192
Share of the 872 reviews that name at least one aspect.reviews

Criticised

  • Bonuses10%89
  • Withdrawals7.3%64
  • Trust & licence4.8%42
  • Customer support4.5%39
  • Games4.2%37
  • Deposits & payment methods3.9%34
Share of the 872 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States48%360
  • Poland16%123
  • Germany3.7%28
  • Canada2.9%22
  • Mexico2.7%20
  • United Kingdom2.5%19
  • Netherlands2.5%19
  • South Africa2.3%17
  • Bulgaria1.5%11
  • Hungary1.3%10
  • Other countries17%125
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–3804.24
20256–6184.38

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–7403.8 / 5
AskGamblers42514.55 / 5
Casino Guru76–
latestcasinobonuses.bet11–
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Jackpotter Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Romania · Trustpilot

  • Review

    5.0 of 5 stars

    Sweden · Trustpilot

  • Complaint

    Account closed

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal

    Unresolved
  • Complaint

    Withdrawal delay

    Resolved

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Jackpotter Casino

Who owns Jackpotter Casino?

Jackpotter Casino is operated by Bravo Entertainment Ltd. and runs under the Jackpotter Partners affiliate programme.

Is Jackpotter Casino licensed?

Yes. Jackpotter Casino holds a licence from Anjouan Gaming Board.

When was Jackpotter Casino founded?

Jackpotter Casino launched in 2025.

Which currencies does Jackpotter Casino accept?

Currencies listed for Jackpotter Casino: US dollars, Euros, Egyptian pounds, British pounds sterling, Japanese yen, Russian rubles, Brazilian reals, Chinese yuan and 24 more. Its site is available in 11 languages: English, Turkish, Spanish, Portuguese and 7 more.

Which countries is Jackpotter Casino available in?

Jackpotter Casino is listed in 23 markets: Austria, Azerbaijan, Brazil, Canada, Costa Rica, Egypt, Germany, India and 15 more.

What bonuses and promotions does Jackpotter Casino run in Italy?

We read 1 live offer for Italy on the Jackpotter Casino site itself.

What do players say about Jackpotter Casino?

Players have filed 14 complaints and written 998 reviews about Jackpotter Casino. Players rate Jackpotter Casino 4.18 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Jackpotter Casino?

“Withdrawal delay” – 31% of the 13 complaints about Jackpotter Casino with a labelled problem. Followed by “Withdrawal refused” (15%) and “Account closed” (7.7%).

Do players report withdrawal problems at Jackpotter Casino?

Withdrawals are the topic of 8 complaints about Jackpotter Casino: 57% of the 14 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does Jackpotter Casino resolve player complaints?

57% of the 14 complaints about Jackpotter Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jackpotter Casino is 1,464th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Jackpotter Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Withdrawals” and “Trust & licence”. 84% of the rated reviews give four or five stars, and 8.9% give one or two.

How many complaints has Jackpotter Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 9 complaints about Jackpotter Casino.

Where do Jackpotter Casino’s players come from?

The countries named most often in complaints and reviews about Jackpotter Casino are United States (48%), Poland (16%) and Germany (3.7%).