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Jackpot Casino

Player complaints and reviews about Jackpot Casino, plus its operator (Ads Partners), licences and welcome offers.

jpmsk.com
Capture of the Jackpot Casino website

About

Jackpot Casino belongs to the Ads Partners affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, Russian. One account currency is listed: Russian rubles.

Player Intelligence

1,697 records

What players report about Jackpot Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

3

100% resolved, of those with a known outcome

Total reviews

1,694

Across all review sites

Player rating

4.25 / 5

Trustpilot 3.8 · casino.ru 4.7

GEO markets

32

Countries stated on 100% of records

Jackpot Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackpot Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 3 complaints and 1,694 reviews about Jackpot Casino on 5 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 592 reviews. Reviews are up 5,820% on the 12 months before (10).

Reviewers give Jackpot Casino 3.57 out of 5 on average over 1,692 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 28% are one or two. The review sites’ own scores average 4.25 out of 5 across 2 sites. By that score, Jackpot Casino ranks 502nd of 4,286 rated casinos. Reviewers most often praise “Games” (359 reviews), “Bonuses” (103 reviews) and “Website & app” (99 reviews). The most common criticism concerns “Fairness & RTP” (337 reviews), “Bonuses” (124 reviews) and “Deposits & payment methods” (116 reviews).

The countries players state most often are Germany (87%), Austria (4.7%) and United Kingdom (2.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackpot Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023
Complaints count

Block 02

Complaint categories

  • Account33%1
  • Technical33%1
  • Withdrawal33%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars46%775
  • 4 stars16%279
  • 3 stars9.7%164
  • 2 stars4.6%78
  • 1 star23%396
Share of 1,692 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games32%359
  • Bonuses9%103
  • Website & app8.7%99
  • Customer support8.4%96
  • Fairness & RTP2.4%27
  • Withdrawals1.8%21
Share of the 1,139 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP30%337
  • Bonuses11%124
  • Deposits & payment methods10%116
  • Other10%115
  • Website & app9.3%106
  • Trust & licence8.5%97
Share of the 1,139 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany87%1,468
  • Austria4.7%79
  • United Kingdom2.9%49
  • Switzerland1.8%31
  • Netherlands0.9%15
  • Spain0.5%8
  • United States0.3%5
  • Australia0.2%3
  • Czechia0.2%3
  • Hungary0.2%3
  • Other countries1.7%28
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–5784.18
20250–19–
20240–15–
20231–3383.43
20220–4023.38
20211–2343.39
20200–771.63
20190–231.39
20180–8–
20131–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,6913.8 / 5
casino.ru–34.7 / 5
Casino Guru1––
Casinomeister1––
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Jackpot Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Site or app problems

    Resolved

    Chile · Casino Guru

  • Complaint

    Account closed

    Resolved

43 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru.

Questions about Jackpot Casino

Who owns Jackpot Casino?

Jackpot Casino is operated by Media Entertainment N.V. and runs under the Ads Partners affiliate programme.

Is Jackpot Casino licensed?

Yes. Jackpot Casino holds a licence from Curacao Gaming Control Board.

When was Jackpot Casino founded?

Jackpot Casino launched in 2014.

Which currencies does Jackpot Casino accept?

The one currency listed for Jackpot Casino is Russian rubles. Its site is available in 2 languages: English, Russian.

What do players say about Jackpot Casino?

Players have filed 3 complaints and written 1,694 reviews about Jackpot Casino. Players rate Jackpot Casino 4.25 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Jackpot Casino?

Praised most: “Games”, “Bonuses” and “Website & app”. Criticised most: “Fairness & RTP”, “Bonuses” and “Deposits & payment methods”. 62% of the rated reviews give four or five stars, and 28% give one or two.

Where do Jackpot Casino’s players come from?

The countries named most often in complaints and reviews about Jackpot Casino are Germany (87%), Austria (4.7%) and United Kingdom (2.9%).