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Casino profile

MetaWin Casino

Player complaints and reviews about MetaWin Casino, plus its operator (MetaWin Affiliates), licences and welcome offers.

metawin.com
Capture of the MetaWin Casino website

About

MetaWin Casino belongs to the MetaWin Affiliates affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is in English. 12 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Tether. We list one welcome offer.

MetaWin Casino is listed in one market, Austria. On the MetaWin Casino site for Austria, we found 2 promotions.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

533 records

What players report about MetaWin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

4

0% resolved, of those with a known outcome

Total reviews

529

Across all review sites

Player rating

4.22 / 5

Trustpilot 3.8 · AskGamblers 4.35 · Tribuna 4.5

GEO markets

70

Countries stated on 84% of records

MetaWin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MetaWin Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 4 complaints and 529 reviews about MetaWin Casino on 4 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 322 reviews. Reviews are up 190% on the 12 months before (111). The average review rating rose from 3.43 to 3.87 out of 5 year on year.

Reviewers give MetaWin Casino 3.76 out of 5 on average over 529 rated reviews, against 3.44 across all brands. 69% of the ratings are four or five stars, and 28% are one or two. The review sites’ own scores average 4.22 out of 5 across 3 sites. By that score, MetaWin Casino ranks 534th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (160 reviews), “Games” (85 reviews) and “Customer support” (79 reviews). The most common criticism concerns “Fairness & RTP” (75 reviews), “Customer support” (72 reviews) and “Trust & licence” (72 reviews).

The countries players state most often are United States (19%), Canada (6%) and France (5.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about MetaWin Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the fast and hassle-free deposit and withdrawal processes, often highlighting the instant cashouts and user-friendly interface. The wide variety of games and engaging community events, including competitions and promotions, contribute to a positive gaming experience.

Many players express frustration over the lack of timely support responses, especially regarding issues with missing Sweepstakes Coins. Additionally, there are concerns about the rewards program being less generous compared to competitors, with some players feeling that the promotions and bonuses have diminished over time.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Account50%2
  • Deposit25%1
  • Responsible gambling25%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved100%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars63%332
  • 4 stars5.9%31
  • 3 stars3.4%18
  • 2 stars2.6%14
  • 1 star25%134
Share of 529 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals36%160
  • Games19%85
  • Customer support18%79
  • Bonuses17%75
  • Website & app14%64
  • Deposits & payment methods14%61
Share of the 446 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP17%75
  • Customer support16%72
  • Trust & licence16%72
  • Bonuses10%46
  • Withdrawals7%31
  • Account4.7%21
Share of the 446 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States19%85
  • Canada6%27
  • France5.6%25
  • Philippines5.1%23
  • Switzerland3.8%17
  • United Kingdom3.4%15
  • India3.4%15
  • Australia2.9%13
  • Nigeria2.9%13
  • Netherlands2.9%13
  • Other countries45%201
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–3053.91
20250–1203.51
20240–311.31
20230–734.6

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4473.8 / 5
AskGamblers3684.35 / 5
Tribuna–144.5 / 5
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about MetaWin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account blocked

    Unresolved
  • Complaint

    Self-exclusion

    Unresolved
  • Complaint

    Account closed

    Unresolved

73 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about MetaWin Casino

Who owns MetaWin Casino?

MetaWin Casino is operated by Asobi N.V. and runs under the MetaWin Affiliates affiliate programme.

Is MetaWin Casino licensed?

Yes. MetaWin Casino holds a licence from Anjouan Gaming Board.

When was MetaWin Casino founded?

MetaWin Casino launched in 2022.

Which currencies does MetaWin Casino accept?

Currencies listed for MetaWin Casino: Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple, Binance Coin and 4 more. Its site is available in one language: English.

What welcome bonuses does MetaWin Casino offer?

One welcome offer is listed for MetaWin Casino. The first on the list is “20 Free Spins on Fridays at MetaWin Casino”.

Which countries is MetaWin Casino available in?

MetaWin Casino is listed in 1 market: Austria.

What bonuses and promotions does MetaWin Casino run in Austria?

We read 2 live offers for Austria on the MetaWin Casino site itself.

What do players say about MetaWin Casino?

Players have filed 4 complaints and written 529 reviews about MetaWin Casino. Players rate MetaWin Casino 4.22 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about MetaWin Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Fairness & RTP”, “Customer support” and “Trust & licence”. 69% of the rated reviews give four or five stars, and 28% give one or two.

How many complaints has MetaWin Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about MetaWin Casino.

Where do MetaWin Casino’s players come from?

The countries named most often in complaints and reviews about MetaWin Casino are United States (19%), Canada (6%) and France (5.6%).