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Vulkan Casino

Player complaints and reviews about Vulkan Casino, plus its operator (Ads Partners), licences and welcome offers.

ikvulkan.com
Capture of the Vulkan Casino website

About

Vulkan Casino belongs to the Ads Partners affiliate programme. The site launched in 2012. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, Russian. One account currency is listed: Russian rubles.

Player Intelligence

45 records

What players report about Vulkan Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

16

75% resolved, of those with a known outcome

Total reviews

29

Across all review sites

Player rating

2.6 / 5

Trustpilot 1.6 · AskGamblers 3.6

GEO markets

18

Countries stated on 84% of records

Vulkan Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vulkan Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 16 complaints and 29 reviews about Vulkan Casino on 6 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 4 reviews.

The problem players report most often is “Withdrawal delay”: 53% of the 15 complaints with a labelled problem. Next come “Withdrawal refused” (13%) and “Verification delay” (6.7%). Complaints about “Withdrawal” make up 80% of those with a topic, against 29% across all brands.

Of the 16 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Vulkan Casino 996th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.

Reviewers give Vulkan Casino 1.59 out of 5 on average over 28 rated reviews, against 3.44 across all brands. 14% of the ratings are four or five stars, and 79% are one or two. The review sites’ own scores average 2.6 out of 5 across 2 sites. By that score, Vulkan Casino ranks 3,018th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (5 reviews) and “Games” (5 reviews). The most common criticism concerns “Withdrawals” (16 reviews), “Account” (8 reviews) and “Customer support” (8 reviews).

The countries players state most often are Germany (13%), Ukraine (13%) and Russia (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vulkan Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay53%8
  • Withdrawal refused13%2
  • Verification delay6.7%1
  • Self-exclusion6.7%1
  • Game malfunction6.7%1
  • Withdrawal fees6.7%1
  • Withdrawal limits6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal80%12
  • KYC / verification6.7%1
  • Responsible gambling6.7%1
  • Technical6.7%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved75%12
  • Unresolved25%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vulkan Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vulkan Casino against the market
MeasureVulkan CasinoAll brands
Complaints resolved75%59%
Average review rating1.593.44
Complaints per 100 reviews55.226.4
Share of “Withdrawal” complaints80%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars3.6%1
  • 4 stars11%3
  • 3 stars7.1%2
  • 2 stars3.6%1
  • 1 star75%21
Share of 28 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses19%5
  • Games19%5
  • Customer support7.7%2
  • Trust & licence3.8%1
Share of the 26 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals62%16
  • Account31%8
  • Customer support31%8
  • Trust & licence31%8
  • Bonuses19%5
  • KYC / verification15%4
Share of the 26 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany13%5
  • Ukraine13%5
  • Russia11%4
  • Finland7.9%3
  • Brazil5.3%2
  • Czechia5.3%2
  • United Kingdom5.3%2
  • India5.3%2
  • Latvia5.3%2
  • Poland5.3%2
  • Other countries24%9
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–4–
20252–6–
20240–3–
20234–5–
20223–5–
20212–0–
20202–0–
20180–1–
20160–1–
20150–4–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–211.6 / 5
Casino Guru121–
AskGamblers–63.6 / 5
forum-casino.com3––
Casinomeister1––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about Vulkan Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Vulkan Casino

Who owns Vulkan Casino?

Vulkan Casino is operated by Media Entertainment N.V. and runs under the Ads Partners affiliate programme.

Is Vulkan Casino licensed?

Yes. Vulkan Casino holds a licence from Curacao Gaming Control Board.

When was Vulkan Casino founded?

Vulkan Casino launched in 2012.

Which currencies does Vulkan Casino accept?

The one currency listed for Vulkan Casino is Russian rubles. Its site is available in 2 languages: English, Russian.

What do players say about Vulkan Casino?

Players have filed 16 complaints and written 29 reviews about Vulkan Casino. Players rate Vulkan Casino 2.6 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Vulkan Casino?

“Withdrawal delay” – 53% of the 15 complaints about Vulkan Casino with a labelled problem. Followed by “Withdrawal refused” (13%) and “Verification delay” (6.7%).

Do players report withdrawal problems at Vulkan Casino?

Withdrawals are the topic of 12 complaints about Vulkan Casino: 80% of the 15 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.

Does Vulkan Casino resolve player complaints?

75% of the 16 complaints about Vulkan Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vulkan Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vulkan Casino?

Praised most: “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Account” and “Customer support”. 14% of the rated reviews give four or five stars, and 79% give one or two.

How many complaints has Vulkan Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Vulkan Casino.

Where do Vulkan Casino’s players come from?

The countries named most often in complaints and reviews about Vulkan Casino are Germany (13%), Ukraine (13%) and Russia (11%).