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iWild Casino in Germany

Player complaints and reviews about iWild Casino, plus its operator (iWild Partners), licences and welcome offers.

iwildcasino.com
Capture of the iWild Casino website

About

On the iWild Casino site for Germany, we found 5 welcome bonuses.

iWild Casino belongs to the iWild Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 24 languages, including English, Romanian, Portuguese, Spanish. 15 account currencies are listed, including Euros, Bitcoin, Ethereum, Tether.

Licensee

The company that holds the Curaçao licence for iWild Casino, as the licence register names it.

Legal name
Goodwin N.V.
Curaçao licence reference
OGL/2024/758/0228
Registration number (Curaçao Chamber of Commerce)
151353
Licence application number
OGL/2024/1660/0926

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Welcome bonuses

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

209 records

209 of the 2,396 records about iWild Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

61

97% resolved, of those with a known outcome

Total reviews

148

Across all review sites

Player rating

3.33 / 5

148 ratings by these players

Share of all records

8.7%

of 2,396 about iWild Casino

What players in Germany say about iWild Casino

Players in Germany have filed 61 complaints and written 148 reviews about iWild Casino. That is 8.7% of the 2,396 records about it from every market. Complaints make up 29% of their records, against 16% across all markets. Their reviews rate it 3.33 out of 5 on average (148 ratings), against 3.84 across all markets. 39% of their rated reviews give one or two stars; across all markets the share is 23%.

The most common problem in their complaints is “Withdrawal delay”: 36% of 61 complaints with a labelled problem (39% across all markets). 97% of their 61 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 3 complaints and 30 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about iWild Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records29%16%
Resolved, of complaints with a known outcome97%94%
Average review rating, out of 53.333.84
Reviews rated 1–2 stars39%23%
Withdrawal delay, of labelled complaints36%39%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%22
  • Bonus winnings confiscated9.8%6
  • Withdrawal limits9.8%6
  • Account closed6.6%4
  • Account not closed on request4.9%3
  • Verification delay4.9%3
  • Wagering terms3.3%2
  • Deposit not credited3.3%2
  • Other problems21%13
Share of the 61 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%31
  • Bonus15%9
  • Account13%8
  • KYC / verification8.2%5
  • Deposit4.9%3
  • Payments & refunds3.3%2
  • Other1.6%1
  • Responsible gambling1.6%1
  • Technical1.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved97%59
  • Unresolved3.3%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars47%70
  • 4 stars11%16
  • 3 stars2.7%4
  • 2 stars6.1%9
  • 1 star33%49
Share of 148 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games37%43
  • Customer support30%35
  • Bonuses23%26
  • Withdrawals17%20
  • Website & app16%18
  • KYC / verification7%8
Share of the 115 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals25%29
  • Customer support19%22
  • Fairness & RTP16%18
  • KYC / verification14%16
  • Trust & licence12%14
  • Account9.6%11
Share of the 115 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–294.52
20251894%2–
20241794%3–
20238–723.68
202216100%412.0
20210–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–106–
Casino Guru6142–

Block 11

Latest complaints and reviews

The newest records about iWild Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Deposit refund

    Resolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about iWild Casino in Germany

What bonuses and promotions does iWild Casino run in Germany?

We read 5 live offers for Germany on the iWild Casino site itself.

How many complaints and reviews about iWild Casino come from players in Germany?

209 of the 2,396 complaints and reviews about iWild Casino come from players in Germany. Across all its markets, 368 complaints have a known outcome, and 94% of them were resolved.

Who owns iWild Casino?

iWild Casino is operated by Goodwin N.V. and runs under the iWild Partners affiliate programme.

Is iWild Casino licensed?

Yes. iWild Casino holds a licence from Curacao Gaming Control Board.