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iWild Casino

Player complaints and reviews about iWild Casino, plus its operator (iWild Partners), licences and welcome offers.

iwildcasino.com
Capture of the iWild Casino website

About

iWild Casino belongs to the iWild Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 24 languages, including English, Romanian, Portuguese, Spanish. 15 account currencies are listed, including Euros, Bitcoin, Ethereum, Tether.

iWild Casino is listed in 21 markets, among them Germany, France, Belgium and Spain. On the iWild Casino site for Bulgaria, we found 6 welcome bonuses. The registration form for Bulgaria has 2 fields: e-mail and password.

Licensee

The company that holds the Curaçao licence for iWild Casino, as the licence register names it.

Legal name
Goodwin N.V.
Curaçao licence reference
OGL/2024/758/0228
Registration number (Curaçao Chamber of Commerce)
151353
Licence application number
OGL/2024/1660/0926

Markets

This brand is listed in 21 markets. Pick one to see what it offers there.

Welcome bonuses

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password

Sign in

  1. E-mail
  2. Password

Player Intelligence

2,395 records

What players report about iWild Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

373

94% resolved, of those with a known outcome

Total reviews

2,022

Across all review sites

Player rating

4.05 / 5

AskGamblers 4.5 · Trustpilot 2.0 · casino.ru 4.7 · Tribuna 5.0

GEO markets

66

Countries stated on 52% of records

iWild Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about iWild Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 373 complaints and 2,022 reviews about iWild Casino on 8 sites. In the 12 months to November 4, 2026, they filed 69 complaints and posted 648 reviews. That is 23% fewer complaints than in the 12 months before (90). Reviews are up 293% on the 12 months before (165). The average review rating rose from 2.32 to 4.16 out of 5 year on year. Of the complaints with a known outcome, 94% were resolved in the last 12 months, against 96% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 39% of the 359 complaints with a labelled problem. Next come “Verification delay” (8.9%) and “Documents rejected or requested again” (8.1%). Complaints about “Withdrawal” make up 55% of those with a topic, against 29% across all brands.

Of the 368 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts iWild Casino 196th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

Reviewers give iWild Casino 3.84 out of 5 on average over 2,017 rated reviews, against 3.44 across all brands. 73% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 4.05 out of 5 across 4 sites. By that score, iWild Casino ranks 717th of 4,286 rated casinos. Reviewers most often praise “Games” (1,082 reviews), “Customer support” (721 reviews) and “Bonuses” (710 reviews). The most common criticism concerns “Withdrawals” (410 reviews), “Customer support” (283 reviews) and “Bonuses” (278 reviews).

The countries players state most often are Germany (17%), United Kingdom (10%) and Canada (9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about iWild Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide selection of games and the user-friendly interface, making navigation easy and enjoyable. Many also highlight the fast payouts and responsive customer support as significant advantages of the casino.

Common complaints include slow withdrawal processing times and the high wagering requirements for bonuses, which many players find frustrating. Additionally, some users reported issues with customer support being unresponsive or providing unclear answers.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay39%140
  • Verification delay8.9%32
  • Documents rejected or requested again8.1%29
  • Withdrawal refused7.8%28
  • Withdrawal limits6.4%23
  • Bonus winnings confiscated5.6%20
  • Account closed5.3%19
  • Account blocked3.1%11
  • Other problems16%57
Share of the 359 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal55%203
  • KYC / verification17%63
  • Account9.9%37
  • Bonus7.5%28
  • Deposit3.2%12
  • Responsible gambling3%11
  • Payments & refunds1.9%7
  • Technical1.3%5
  • Other1.1%4
  • Customer support0.5%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved93%347
  • Unresolved5.6%21
  • Open1.3%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

iWild Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

iWild Casino against the market
MeasureiWild CasinoAll brands
Complaints resolved94%59%
Average review rating3.843.44
Complaints per 100 reviews18.426.4
Share of “Withdrawal” complaints55%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars61%1,221
  • 4 stars13%258
  • 3 stars4.1%82
  • 2 stars2.3%47
  • 1 star20%409
Share of 2,017 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games58%1,082
  • Customer support39%721
  • Bonuses38%710
  • Website & app34%642
  • Withdrawals25%472
  • Deposits & payment methods19%352
Share of the 1,865 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals22%410
  • Customer support15%283
  • Bonuses15%278
  • KYC / verification12%215
  • Trust & licence7.7%143
  • Deposits & payment methods5%93
Share of the 1,865 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany17%209
  • United Kingdom10%127
  • Canada9%113
  • Sweden5.5%69
  • Austria5.4%68
  • Australia3.3%42
  • Italy3.2%40
  • Ireland2.9%36
  • Brazil2.8%35
  • Poland2.6%33
  • Other countries38%483
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265392%6244.22
202511597%3973.68
20249293%1792.74
20235294%3363.54
20225094%4834.12
20213–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers741,0354.5 / 5
Trustpilot–7232.0 / 5
Casino Guru275219–
latestcasinobonuses.bet1921–
Tribuna–165.0 / 5
casino.ru–84.7 / 5
Casinomeister3––
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about iWild Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Brazil · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Bulgaria · Casino Guru

  • Complaint

    Withdrawal delay

    Open

    Sweden · Casino Guru

  • Review

    4.0 of 5 stars

    Indonesia · Casino Guru

  • Review

    2.0 of 5 stars

19 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru, Tribuna.

Questions about iWild Casino

Who owns iWild Casino?

iWild Casino is operated by Goodwin N.V. and runs under the iWild Partners affiliate programme.

Is iWild Casino licensed?

Yes. iWild Casino holds a licence from Curacao Gaming Control Board.

When was iWild Casino founded?

iWild Casino launched in 2021.

Which currencies does iWild Casino accept?

Currencies listed for iWild Casino: Euros, Bitcoin, Ethereum, Tether, Dogecoin, TRON, Litecoin, Czech Republic korunas and 7 more. Its site is available in 24 languages: English, Romanian, Portuguese, Spanish and 20 more.

Which countries is iWild Casino available in?

iWild Casino is listed in 21 markets: Belgium, Bulgaria, Croatia, Czechia, Finland, France, Germany, India and 13 more.

What bonuses and promotions does iWild Casino run in Bulgaria?

We read 6 live offers for Bulgaria on the iWild Casino site itself.

What does iWild Casino ask for at registration in Bulgaria?

The iWild Casino registration form for Bulgaria has 2 fields: e-mail, password.

What do players say about iWild Casino?

Players have filed 373 complaints and written 2,022 reviews about iWild Casino. Players rate iWild Casino 4.05 out of 5 on average across the 4 sites that publish one.

What do players complain about most at iWild Casino?

“Withdrawal delay” – 39% of the 359 complaints about iWild Casino with a labelled problem. Followed by “Verification delay” (8.9%) and “Documents rejected or requested again” (8.1%).

Do players report withdrawal problems at iWild Casino?

Withdrawals are the topic of 203 complaints about iWild Casino: 55% of the 372 with a topic. The most common withdrawal problem is “Withdrawal delay” (69% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does iWild Casino resolve player complaints?

94% of the 368 complaints about iWild Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, iWild Casino is 196th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about iWild Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 73% of the rated reviews give four or five stars, and 23% give one or two.

How many complaints has iWild Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 69 complaints about iWild Casino. That is 23% fewer than in the 12 months before, when there were 90.

Where do iWild Casino’s players come from?

The countries named most often in complaints and reviews about iWild Casino are Germany (17%), United Kingdom (10%) and Canada (9%).