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Casino profile

IgoBet Casino

Player complaints and reviews about IgoBet Casino, plus its operator (Stars Partners), licences and welcome offers.

igo.bet
igo.bet
Capture of the IgoBet Casino website

Profile

Website
igo.bet
Established
2025
Operator
Stars Partnersaffiliate programme
Company
Sapphire Summit
Licences
Languages
  • English
  • Italian
  • Greek
  • French
Currencies
  • Euros
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin
  • Binance Coin
  • ADA
  • TRON
  • Dash

About

IgoBet Casino belongs to the Stars Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages: English, Italian, Greek, French. 13 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Ethereum. We list 18 welcome offers.

IgoBet Casino is listed in 3 markets: France, Belgium and Italy. On the IgoBet Casino site for Belgium, we found a loyalty programme with 1 tier. The registration form for Belgium has one field, e-mail.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

18 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP CASHBACK

    Get more money back with every bet! Enjoy increased real money cashback for up to 20% without any conditions!

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail

Sign in

  1. E-mail

Player Intelligence

200 records

What players report about IgoBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

67% resolved, of those with a known outcome

Total reviews

194

Across all review sites

Player rating

3.2 / 5

Trustpilot 3.2

GEO markets

15

Countries stated on 99% of records

IgoBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about IgoBet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 6 complaints and 194 reviews about IgoBet Casino on 4 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 75 reviews. Reviews are down 37% on the 12 months before (119). The average review rating fell from 3.96 to 2.83 out of 5 year on year.

Reviewers give IgoBet Casino 3.52 out of 5 on average over 194 rated reviews, against 3.44 across all brands. 63% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 3.2 out of 5 on one site. By that score, IgoBet Casino ranks 2,033rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (53 reviews), “Games” (26 reviews) and “Withdrawals” (18 reviews). The most common criticism concerns “Withdrawals” (43 reviews), “Trust & licence” (35 reviews) and “Customer support” (22 reviews).

The countries players state most often are Netherlands (69%), France (16%) and Greece (3.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about IgoBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal33%2
  • Account17%1
  • Bonus17%1
  • KYC / verification17%1
  • Technical17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%4
  • Unresolved33%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars56%109
  • 4 stars7.2%14
  • 3 stars2.1%4
  • 2 stars1.5%3
  • 1 star33%64
Share of 194 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support35%53
  • Games17%26
  • Withdrawals12%18
  • Website & app9.9%15
  • Bonuses6.6%10
  • Trust & licence3.3%5
Share of the 152 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals28%43
  • Trust & licence23%35
  • Customer support14%22
  • Account13%19
  • Bonuses9.2%14
  • KYC / verification5.3%8
Share of the 152 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands69%136
  • France16%31
  • Greece3.6%7
  • Belgium2.5%5
  • Germany1.5%3
  • United States1.5%3
  • New Zealand1%2
  • Poland1%2
  • Portugal1%2
  • Albania0.5%1
  • Other countries2.5%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–451.69
20254–1454.12
20240–4–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1933.2 / 5
Casino Guru31–
CasinoReviews2––
AskGamblers1––

Block 11

Latest complaints and reviews

The newest records about IgoBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Game malfunction

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Wagering terms

    Unresolved

    Finland · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about IgoBet Casino

Who owns IgoBet Casino?

IgoBet Casino is operated by Sapphire Summit and runs under the Stars Partners affiliate programme.

Is IgoBet Casino licensed?

Yes. IgoBet Casino holds a licence from Costa Rica Gambling.

When was IgoBet Casino founded?

IgoBet Casino launched in 2025.

Which currencies does IgoBet Casino accept?

Currencies listed for IgoBet Casino: Euros, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple and 5 more. Its site is available in 4 languages: English, Italian, Greek, French.

What welcome bonuses does IgoBet Casino offer?

18 welcome offers are listed for IgoBet Casino. The first on the list is “100% up to €500”, with a 40× wagering requirement.

Which countries is IgoBet Casino available in?

IgoBet Casino is listed in 3 markets: Belgium, France, Italy.

Does IgoBet Casino have a loyalty programme in Belgium?

Yes. Its loyalty programme for Belgium has 1 tier.

What does IgoBet Casino ask for at registration in Belgium?

The IgoBet Casino registration form for Belgium has one field: e-mail.

What do players say about IgoBet Casino?

Players have filed 6 complaints and written 194 reviews about IgoBet Casino. Players rate IgoBet Casino 3.2 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about IgoBet Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 63% of the rated reviews give four or five stars, and 35% give one or two.

How many complaints has IgoBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about IgoBet Casino.

Where do IgoBet Casino’s players come from?

The countries named most often in complaints and reviews about IgoBet Casino are Netherlands (69%), France (16%) and Greece (3.6%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with IgoBet Casino, and ones players rate about the same.