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Casino profile

HitNSpin Casino in Germany

Player complaints and reviews about HitNSpin Casino, plus its operator (V.Partners), licences and welcome offers.

hitnspin.com
hitnspin.com
Capture of the HitNSpin Casino website

Profile

Website
hitnspin.com
Established
2023
Operator
V.Partnersaffiliate programme
Company
Twicedice B.V.
Licences
Languages
  • Bulgarian
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish
Currencies
  • Binance Coin
  • Bitcoin
  • Bulgarian leva
  • Danish krone
  • Dogecoin
  • Ethereum
  • Euros
  • Hungarian forints
  • Litecoin
  • Norwegian kroner
  • Polish zlotys
  • Swedish kronor
  • Swiss francs
  • TRON
  • Tether
  • US dollars
  • USD Coin Show more

About

On the HitNSpin Casino site for Germany, we found 8 welcome bonuses.

HitNSpin Casino belongs to the V.Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including Bulgarian, English, French, German. 17 account currencies are listed, including Binance Coin, Bitcoin, Bulgarian leva, Danish krone.

Licensee

The company that holds the Curaçao licence for HitNSpin Casino, as the licence register names it.

Legal name
Twicedice B.V.
Curaçao licence reference
OGL/2024/818/0448
Registration number (Curaçao Chamber of Commerce)
154842
Incorporated
2020

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

495 records

495 of the 1,090 records about HitNSpin Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

61

93% resolved, of those with a known outcome

Total reviews

434

Across all review sites

Player rating

3.76 / 5

434 ratings by these players

Share of all records

45%

of 1,090 about HitNSpin Casino

What players in Germany say about HitNSpin Casino

Players in Germany have filed 61 complaints and written 434 reviews about HitNSpin Casino. That is 45% of the 1,090 records about it from every market. Complaints make up 12% of their records, against 13% across all markets. Their reviews rate it 3.76 out of 5 on average (434 ratings), against 3.47 across all markets. 26% of their rated reviews give one or two stars; across all markets the share is 34%.

The most common problem in their complaints is “Withdrawal delay”: 38% of 61 complaints with a labelled problem (31% across all markets). 93% of their 61 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 7 complaints and 34 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about HitNSpin Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records12%13%
Resolved, of complaints with a known outcome93%94%
Average review rating, out of 53.763.47
Reviews rated 1–2 stars26%34%
Withdrawal delay, of labelled complaints38%31%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay38%23
  • Account blocked9.8%6
  • Account closed8.2%5
  • Account not closed on request8.2%5
  • Deposit not credited8.2%5
  • Withdrawal refused8.2%5
  • Self-exclusion4.9%3
  • Source of funds checks3.3%2
  • Other problems11%7
Share of the 61 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%30
  • Account26%16
  • Deposit8.2%5
  • KYC / verification4.9%3
  • Responsible gambling4.9%3
  • Technical4.9%3
  • Bonus1.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%57
  • Unresolved6.6%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars58%250
  • 4 stars10%45
  • 3 stars5.8%25
  • 2 stars3.5%15
  • 1 star23%99
Share of 434 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games33%106
  • Bonuses25%80
  • Customer support18%58
  • Withdrawals14%46
  • Website & app11%34
  • Deposits & payment methods9.6%31
Share of the 322 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%55
  • Fairness & RTP16%50
  • Bonuses13%43
  • Customer support13%42
  • KYC / verification8.7%28
  • Trust & licence8.1%26
Share of the 322 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–241.46
20251788%352.11
20243594%3684.12
20234–7–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–431–
Casino Guru603–
AskGamblers1––

Block 11

Latest complaints and reviews

The newest records about HitNSpin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about HitNSpin Casino in Germany

What bonuses and promotions does HitNSpin Casino run in Germany?

We read 8 live offers for Germany on the HitNSpin Casino site itself.

How many complaints and reviews about HitNSpin Casino come from players in Germany?

495 of the 1,090 complaints and reviews about HitNSpin Casino come from players in Germany. Across all its markets, 139 complaints have a known outcome, and 94% of them were resolved.

Who owns HitNSpin Casino?

HitNSpin Casino is operated by Twicedice B.V. and runs under the V.Partners affiliate programme.

Is HitNSpin Casino licensed?

Yes. HitNSpin Casino holds a licence from Curacao Gaming Control Board.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with HitNSpin Casino, and ones players rate about the same.