Casino profile

HeySpin Casino in United Kingdom

Q: What does HeySpin Casino ask for at registration in United Kingdom?

The HeySpin Casino registration form for United Kingdom has 10 fields, including first name, last name, date of birth, e-mail, phone, country, username, password.

Player complaints and reviews about HeySpin Casino, plus its operator (Chilli Partners), licences and welcome offers.

heyspin.com

About

On the HeySpin Casino site for United Kingdom, we found 9 welcome bonuses. The registration form for United Kingdom has 10 fields, including first name, last name, date of birth, e-mail, phone and country.

HeySpin Casino belongs to the Chilli Partners affiliate programme. The site launched in 2020. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 3 languages: English, German, Portuguese. 3 account currencies are listed: Euros, British pounds sterling, US dollars.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Bonus Enabled Games
Max bonus conversion to real funds equal to lifetime deposits (up to £250), 10x wagering on Bonus Cash apply and full T&Cs apply
Cash Giveaway
Win 1 Of 5 Cash Prizes Worth £400 This August!
August has arrived, and so has another Cash Giveaway. This month, we're featuring The Racaroon 2, with 5 winners taking home £400 cash each. That's £2,000 in prizes, with even bigger rewards up for grabs for each…
Read in full
Cash Giveaway
Win 1 Of 5 Cash Prizes Worth £400 This August!
August has arrived, and so has another Cash Giveaway. This month, we're featuring The Racaroon 2, with 5 winners taking home £400 cash each. That's £2,000 in prizes, with even bigger rewards up for grabs for each lucky winner.
The Racaroon 2 delivers fast-paced fun, colourful characters, and exciting features that keep the action rolling. Every qualifying wager gives you the chance to race your way into the draw and get closer to one of our £400 cash prizes.
How to Enter:
🎰 Wager £10 on The Racaroon 2 between 1st & 31st August to secure your spot in the draw.
➕ For every additional £10 wagered during the month, you’ll earn extra entries. The more you play, the more chances to win!
Five winners. £400 each. £2,000 in cash prizes waiting to be won. Enjoy your session, and take it at your own pace.
All players who wager £10 on The Racaroon 2 between the 1st - 31st August 2026 will be entered into the prize draw and can collect one further entry into the prize draw for every extra £10 wagered on the game during the promotional dates. The prize draw is held across all Jumpman UK gaming sites. The winning prizes for this promotion are: 5x £400 Cash Prizes. The winning players will be contacted by email within 7 days of the promotion ending. All promotional prizes must be claimed within 7 days of the winning notification being sent to you; failure to do so will result in the prize being forfeited. Any prizes not claimed within 7 days may be withdrawn and reallocated to future promotional activities The winners will get their prizes credited to their accounts as Real Cash. Your account must be active when claiming prizes in order for the winnings/prizes to be valid.
Last Updated: 01/08/2026
Daily Wheel
The Daily Wheel can be played once per day and is available each day for a period of 24 hours (as stated in the daily spins tab). Click ‘read more’ for full T&Cs.
Say hello to our Daily Wheel feature!
Go to the Daily Wheel page
Spin the Daily Spins reel
See…
Terms
Daily Wheel
The Daily Wheel can be played once per day and is available each day for a period of 24 hours (as stated in the daily spins tab). Click ‘read more’ for full T&Cs.
Say hello to our Daily Wheel feature!
Go to the Daily Wheel page
Spin the Daily Spins reel
See if you've been awarded Free Spins – no deposit needed
Each day brings a new chance to unlock Free Spins on some of our most popular slot games.
SPIN NOW
Visit the Daily Wheel page to begin – it's quick, easy, and ready when you are.
Whether you’re dropping in for a quick spin or just exploring what’s new, there’s always something to enjoy.
The Daily Wheel is available all registered players.
Winnings will be awarded as Free Spins on Jungle Jim and the Lost Sphinx, Sweet Bonanza or Gold Factory.
Free Spins obtained through the Daily Wheel can only be played on specific games. The games are subject to change at any time at the discretion of the Company.
Winning will be paid as bonus and are subject to 10x Wagering Requirements; max bonus conversion to real funds equal to lifetime deposits (£250 max).
Daily Wheel is a game of chance and by playing it you acknowledge that winning a prize is not guaranteed.
Daily Wheel can be played once per day and reset at 00:00.
Any spins of the Daily Wheel which are not claimed between the hours stated above (for any reason whatsoever) will expire at 23:59 and cannot be claimed later on.
You can track your claimed Free Spins in the “Free Spins” section.
Any Free Spin winnings awarded but not used will expire 7 days after they have been awarded.
If you choose to leave the Daily Wheel game at the point of being prompted to claim Free Spins then they will be forfeited, and it will not be possible to try to claim them again.
Accounts which are frozen, self-excluded, closed or on take a break cannot play Daily Wheel
We reserve the right to modify or cancel Daily Wheel at any time without prior notice.
All users must adhere to the website’s terms of service in order to participate in the Daily Wheel promotion.
Any attempts at fraud or manipulation of the promotion will result in immediate disqualification and potential account suspension.
For any questions or concerns regarding the Daily Wheel promotion, please contact the customer support team via the “Contact Us” page.
The Daily Wheel promotion is solely for entertainment purposes and users participate at their own discretion.
By participating in the Daily Wheel promotion, you acknowledge that you have read, understood and agreed to abide by these rules. We reserve the right to interpret and enforce these rules as we deem fit to ensure fair play and a positive gaming experience for all users.
Drops & Wins
50,000 Weekly Prizes 🎁
The 2026 edition of Drops & Wins is back for another exciting year! Running from 4 March 2026 to 3 March 2027, the campaign features a £25,000,000 prize pool. Throughout the promotion, 50,000 weekly prizes will be awarded across Daily…
Terms
Drops & Wins
50,000 Weekly Prizes 🎁
The 2026 edition of Drops & Wins is back for another exciting year! Running from 4 March 2026 to 3 March 2027, the campaign features a £25,000,000 prize pool. Throughout the promotion, 50,000 weekly prizes will be awarded across Daily Tournaments and Weekly Wheel Drops.
Which games do I need to wager on? Only selected Pragmatic Play slots qualify for this promotion, the Drops & Wins pop up will appear when you open a qualifying game. The full list of eligible games is below and is updated monthly per stage.
When will the prizes be credited? If you receive a winning notification or finish in the prize positions on the leaderboard, all prizes will be credited within 72 hours.
Is there a minimum wager? Players need to choose to play with real money in any of the participating games with NO minimum bet requirement. Any wager on one of the eligible games could prompt a Drop & Wins prize.
Offer Terms:
Promotion Period - 4th June 2025 to 19th November divided into 6 stages listed below:
Stage 1: 4th March at 17:01 CET to 1st April at 16:59 CET - Completed
Stage 2: 1st April at 17:01 CET to 29th April at 16:59 CET - Completed
Stage 3: 29th April at 17:01 CET to 27th May at 16:59 CET - Completed
Stage 4: 27th May at 17:01 CET to 24th June at 16:59 CET - Completed
Stage 5: 24th June at 17:01 CET to 22nd July at 16:59 CET - Upcoming
Stage 6: 22nd July at 17:01 CET to 19th August at 16:59 CET - Upcoming
Qualifying games:
data-gameCategory="2026-drops-and-wins" data-gameCount="23"
Gates of Olympus Super Scatter, Gates of Olympus 1000, Sweet Bonanza 2500, Sugar Rush 1000, Sweet Bonanza 1000, Gates of Olympus, Sweet Bonanza, Starlight Princess 1000, Sugar Rush Super Scatter, Big Bass Splash, Sweet Rush Bonanza, Starlight Princess Super Scatter, Fortune of Olympus, 5 Lions Megaways, Big Bass Bonanza, Sugar Rush, Sweet Bonanza Super Scatter, Zeus vs Hades – Gods of War 250, Zeus vs Hades – Gods of War, Big Bass Bonanza 1000, Bigger Bass Bonanza, The Dog House Megaways, Starlight Princess, The Dog House, Big Bass Vegas Double Down Deluxe, Big Bass Trophy Catch, Big Bass – Secrets of the Golden Lake, Big Bass Splash 1000, Great Ghosts!, Wisdom of Athena 1000, Fruit Party, 5 Lions Megaways 2, Wild West Gold, Big Bass Floats my Boat, Big Bass Boxing Bonus Round, Book of Fallen, The Big Dog House, Bigger Bass Splash, Triple Pot Plinko – Hercules, Dragon’s Gate – Bonus Choice, Big Bass Football Bonanza, Candy Rush, Sanatorium Secrets, Caishen’s Cash Pots, Mahjong Wins Triple Pot, Better Barn House Bonanza
Place your bet: A real money spin of any bet stake on any participating game qualifies.
How to win: Collect all 3 random wheel pieces to win a prize.
What to win: Win up to 100,000X, or Free Spins prizes! Max 2 prizes per player.
Weekly Wheel Drops Schedule & Participation Requirements:
The Drops & Wins Weekly Wheel Drops are available in selected slot games from 4th March 2026 at 18:01 GMT+0 (19:01 CET) until 3rd March 2027 at 17:59 GMT+0 (18:59 CET), from Wednesday to the following Wednesday (the “Promotional Term”). This is a network-wide promotion operated by Pragmatic Play, with prize pools shared across multiple participating operators.
To take part in a Weekly Wheel Drop, you are required to join or opt-in every week in any of the participating games through the promotional welcome pop-up. Once opted in, you will qualify for the entire week.
If you choose to opt out, you will be excluded only from that week’s Weekly Wheel Drop and may opt in again for subsequent Weekly Wheel Drops.
By opting in for the Weekly Wheel Drops, you hereby agree to abide by these Terms and Conditions.
How to win in a Weekly Wheel Drop:
To qualify for a random prize, you must place a real-money spin of any bet stake (subject to game-specific minimum bet requirements) (a “Qualifying Bet”) on a participating game and collect all three (3) wheel pieces.
Wheel pieces are solely used to qualify for a random prize and do not award any other reward(s) until the wheel is complete.
If you collect only one (1) or two (2) wheel pieces without completing the wheel, you do not qualify for a random prize.
Wheel pieces are randomly triggered on any Qualifying Bet, with only one (1) piece awarded at a time. This is a progression collection mechanic, whereby once the first wheel piece is collected, you become eligible to collect the remaining pieces until all three (3) are obtained.
Once all three (3) wheel pieces are collected, the full-screen vertical wheel will be displayed. You can spin the wheel by tapping or swiping downward to receive your prize.
Example for illustrative purposes:
First piece: You place a bet of £0.20 and win the first wheel piece. No prize is awarded yet.
Second piece: You place a bet of £0.50 and trigger the second wheel piece. Still no prize; you remain eligible for the third piece.
Third piece: You place a bet of £0.20 and trigger the third wheel piece. The wheel is now complete.
Spin the wheel: You tap the screen to spin and are awarded one (1) random prize.
You can track the wheel piece collection via the promotional in-game interface. The number of pieces is displayed visually on the top-left corner promotional ear, indicating how many pieces have been collected compared to the total required to complete the wheel.
Wheel pieces collected but not completed by the end of a Weekly Wheel Drop period will not be carried over into the following week and will reset at the start of the next Weekly Wheel Drop.
What you can win in a Weekly Wheel Drop:
There is a total of ninety-six thousand and nine hundred (96,900) weekly prizes available during the Promotion. These prizes are awarded as predetermined multipliers of your winning bet stake ([multiplier received multiplied by (x) bet stake], where the bet stake cannot exceed £1 for prize payout), or as Free Spins (as detailed below).
Multiplier prizes are applied to the Qualifying Bet up to £1 that triggered the final wheel piece (“Qualifying Bet”).
Quantity
Prize
1
100,000X
3
10,000X
6
5,000X
10
1,000X
30
500X
50
100X
300
50X
7,500
10X
69,000
5X
5,000
20 Free Spins
15,000
10 Free Spins
Free Spins prizes (“Free Spins”) are awarded as twenty (20) or ten (10) free spins in the same game in which the prize was won, at the same bet stake used to win the prize.
If the bet stake exceeds the £1 value, the Free Spins will be awarded at the £1 value (or the next higher available bet stake).
Free Spins must be claimed and used within seven (7) days from the time you receive them.
Pragmatic Play may modify how Free Spins are awarded during the Promotion, including assigning them to a single designated game instead of the game where they were won.
Free Spins will become available to play shortly after the prize is awarded. If the bonus does not appear, you may need to refresh the game.
Winnings from Free Spins are credited only after all Free Spins have been played and are paid as cash amounts (in your local currency) without any wagering requirements.
If you purchase an in-game bonus feature (Bonus / Free Spins) in any participating game (“Bonus Buy”), your prize will be awarded before you enter the Bonus / Free Spins feature mode and will be based on the £1 Bonus Buy availability depends on your jurisdiction.
If you place a Super Spin, Double Chance Bet, or Triple Chance Bet (“Ante Bet”), your prize will be awarded at the same bet level or at the £1 value if your bet stake exceeds the maximum amount. Ante Bet availability depends on your jurisdiction.
You can track your progress in collecting wheel pieces, along with your wins and other players’ wins, in real time within the promotional interface of each participating game.
You must complete all steps described above to receive a prize. You may win a maximum of two (2) prizes during each Weekly Wheel Drop.
There is no additional cost required to participate.
Any cash prizes won have no wagering requirements or withdrawal restrictions.
For the avoidance of doubt, any undistributed portion of the prize pool at the end of any specific Wheel Drop shall be carried forward into subsequent stages or intothe next Network Promotion.
The advertised currency conversion rate is determined solely by Pragmatic Play and is calculated using a Euro (£) currency multiplier applied to the player’s local currency.
The Weekly Wheel Drops are available on selected participating slots, including mini-game versions in Bingo rooms, as well as other available versions, and can be played on any device.
The list of participating games can be found in the Promotions section of the Pragmatic Play lobby, as well as in the promotional or any other dedicated category on the operator platform.
In the event of technical issues, interruptions, or game malfunctions, affected spins, wheel pieces, or prize outcomes may be voided or restored in accordance with the operator’s standard procedures.
Pragmatic Play is not responsible for delays, connectivity issues, device malfunctions, or operator platform outages affecting participation or prize awards.
Pragmatic Play reserves the right to amend, suspend, or cancel the Weekly Wheel Drops, including any related terms and conditions, at any time. Any such amendments will not affect players who have opted in unless necessary to manage or prevent fraud and other unlawful behavior.
Pragmatic Play reserves the right to review players' activities to detect any potential abuse. Should such a review uncover abusive or unlawful behaviour, Pragmatic Play may forfeit winnings and restrict the player's participation in future promotions. Furthermore, Pragmatic Play and the platform owner where the player is registered may take legal action to uphold the fairness of the promotion for all participants.
Fluffy Fridays
Fluffy Friday
Fluffy Fridays are back, bringing a little extra to your Friday night play.
Every Friday between 8pm and 11pm, selected Fluffy games will feature a live tournament with a £250 real cash prize pool up for grabs.
If you’re playing during the…
Read in full
Fluffy Fridays
Fluffy Friday
Fluffy Fridays are back, bringing a little extra to your Friday night play.
Every Friday between 8pm and 11pm, selected Fluffy games will feature a live tournament with a £250 real cash prize pool up for grabs.
If you’re playing during the promotional window, your position on the leaderboard will be based on the points you collect in-game. In general, bigger wins award more points, so the leaderboard can shift quickly as play unfolds.
The Fluffy range is known for its light-hearted style, colourful presentation, and easy-to-pick-up gameplay, which makes it a good fit for a more relaxed Friday evening session.
How it works:
🐘 Play selected Fluffy games every Friday from 8pm to 11pm
🐢 Earn points and move up the in-game leaderboard
🐠 Compete for a share of the £250 real cash prize pool
Some of our Favourite Fluffy Games:
data-gameCategory="fluffy-fridays" data-gameCount="6"
Ranking
Prize
No. of Prizes
Prize Value
1st
£100 Cash
£100
2nd
£50 Cash
£50
3rd
£25 Cash
£25
4th
£15 Cash
£15
5th to 10th
£10 Cash
6
£10
ENTER NOW
All Players who wager on any of the participating games between 8pm - 11pm on a Friday participate in this tournament. Max bonus conversion to real funds equal to lifetime deposits (up to £250). T&Cs apply. No minimum bet. The prize draw is held across all Jumpman UK gaming sites. The top 10 Players will receive a prize based on their ranking and according to the Prize table. All promotional prizes must be claimed within 7 days of the winning notification being sent to you. Your account must be active when claiming prizes in order for the winnings to be valid.
Free No Deposit Spins
20 Free Spins No Deposit
20 Free Spins on Starburst - No Deposit Required!
New on Hey Spin, join today and get 20 completely free spins on the amazing slot game, Starburst!
To claim this Exclusive NEW player offer, just hit Join Now, register an account and…
Terms
Free No Deposit Spins
20 Free Spins No Deposit
20 Free Spins on Starburst - No Deposit Required!
New on Hey Spin, join today and get 20 completely free spins on the amazing slot game, Starburst!
To claim this Exclusive NEW player offer, just hit Join Now, register an account and add a valid debit card and you will receive your completely free spins - and no deposit required.
This promotion is only valid ONCE per player, so grab your 20 free spins now!
JOIN TODAY
You must be a new player, with no previous accounts on Hey Spin to be eligible to receive this promotion. This promotion can only be used ONCE per player.
The No Deposit Offer: You will receive 20 Free Spins on Starburst only after registration once a valid debit card has been added.
20 Free Spins only valid once per debit card.
20 Free spins offer is only eligible on Starburst.
Maximum bonus win of £8 per 10 free spins credited.
If you choose to close the 'Add a Card' pop-up upon completing registration, this is your choice and the 20 free spins no deposit promotion will not be made available or be re-credited to your account.
If you are a unique new player and you experience any issues claiming this free offer, please get in touch with the support team who will look at your request.
Wins resulting from Free Spins are credited to your account as ‘Bonus’ cash. Winnings from Free Spins are subject to a maximum win amount of £8 per 10 free spins. For example, the maximum amount of bonus cash that can be won from 20 free spins is £16. Due to maximum win amounts, you may not receive all the spins which are displayed as remaining to play.
The following applies to all Bonus funds obtained on the site: the wagering requirement is 10 x bonus won + any remaining wagering requirement. If you decide to cash-out (withdraw) before fulfilling the wagering requirement, you will forfeit all remaining bonus funds, free spins, Loot Chest plays and Mega Reel spins. For example, if you win £10 bonus from free spins from a £20 deposit and your current wagering requirement is £100, this will result in a wagering requirement of £10 X 10 + £100 = £200. If there is no existing bonus in your balance or wagering requirement and you win £10 bonus from free spins from a £20 deposit, the wagering requirement is calculated as £10 x 10 = £100.
Only bonus wagers contribute towards fulfilling the wagering requirement. Real money wagers do not contribute.
You can withdraw your real money balance (subject to withdrawal policy) but Bonus funds can never be withdrawn.
The maximum amount (for accounts that have made a deposit) which can be converted to your Real Money (withdrawable) balance as a result of fulfilling the bonus wagering requirement, is the value of your lifetime deposits on this website, up to a maximum of £250. For example, if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled and your total lifetime deposits are £50, then £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
The maximum amount (for accounts that have NOT made a deposit) which can be converted to your Real Money (withdrawable) balance as a result of fulfilling the bonus wagering requirement, is up to a maximum of £50.
Winnings generated from your bonus balance will be accumulated to the bonus balance bankroll. Once the wagering requirements (10x) have been met, the remaining bonus (maximum £50 for non-funded players) (maximum bonus conversion equal to lifetime deposits, up to a maximum £250 for funded players) will be transferred to your real (withdrawable) bankroll. All withdrawals are subject to the banking policy included in these terms and conditions.
Winnings are credited to the balance from where the wager was taken. If in a single transaction you wager 50% with real money and 50% with bonus funds, any winnings will be credited to match the proportion of the original wager. E.g. A £3 total wager (£1.50 Real and £1.50 Bonus balance) results in a £10 win, this means £5 will be credited to each balance.
Real funds will always be used to wager before bonus funds. You will only use your bonus balance when you do not have enough real money to place the wager.
The following games do not contribute towards fulfilling the wagering requirement: Blackjack (all variants), Roulette (all variants), any other casino style games and progressive jackpot slots. The company reserves the right to alter this at any time and without notice. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Bonus money wagering is not available on progressive jackpot slots, including (but not limited to): ‘Fluffy Favourites Jackpot’ and ‘Fluffy Too Jackpot’.
You can track your remaining wagering requirement on the withdrawal page of the website.
The company reserves the right to amend the wagering requirements on bonus funds at its sole discretion. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Regular site T&Cs apply
PRO Free Spins
Use code PRO to win 50-500 Free Spins on top slots including Starburst, Irish Pot Luck, Fluffy Favourites and Chilli Heat!
Simply deposit £20 or more, enter code PRO, and claim the amazing Mega Reel.
What's more- you can use this code every week!
We hope you…
Read in full
PRO Free Spins
Use code PRO to win 50-500 Free Spins on top slots including Starburst, Irish Pot Luck, Fluffy Favourites and Chilli Heat!
Simply deposit £20 or more, enter code PRO, and claim the amazing Mega Reel.
What's more- you can use this code every week!
We hope you enjoy your Free Spins!
A ‘Mega Reel’ with winning prizes of 50+ Free Spins will be credit to your account automatically on a deposit of £20 or more if no other offer is available to claim in your on-site inbox, and you have no pending withdrawal.
The promo code is only valid once per week: Monday - Sunday
The ‘Mega Reel’ is valid for 1x use per 7 days, funded players only
The 50+ Free Spins credited via the ‘Mega Reel’ are on one top games chosen by the company.
max bonus conversion equal to lifetime deposits (up to £250).
Free Spins’ refers to spins on regular slot games.
Free Spins obtained through the ‘Mega Reel’ can only be played on specific games – chosen by the company.
If you chose to close the ‘Mega Reel’ pop-up, this is your choice and the game will not be made available or be re-credited to your account until the next claim.
Wins resulting from Free Spins are credited to your account as ‘Bonus’ cash. Winnings from Free Spins are subject to a maximum amount set by the company at its sole discretion, regardless of the accumulative winnings amount displayed. Due to maximum win amounts, you may not receive all the spins which are displayed as remaining to play.
The following applies to all Bonus funds obtained on the site, unless otherwise stated in the specific terms and conditions for a promotion. You agree by accepting the terms and conditions to wager 10x the amount of bonus won + any remaining wagering requirement prior to cashing out. If you decide to cash-out (withdraw) before fulfilling the wagering requirement, you will forfeit all remaining bonus funds, and outstanding promotions. For example, if you win £10 bonus from free spins and your current wagering requirement is £100, this will result in a wagering requirement of £10 X 10 + £100 = £200. If there is no existing bonus in your balance or wagering requirement, the wagering requirement is calculated as £10 x 10 = £100.
Only bonus wagers contribute towards fulfilling the wagering requirement. Real money wagers do not contribute.
You can withdraw your real money balance (subject to withdrawal policy) but Bonus funds can never be withdrawn.
The maximum amount (for accounts that have made a deposit) which can be converted to your Real Money (withdrawable) balance as a result of fulfilling the bonus wagering requirement, is the value of your lifetime deposits on this website, up to a maximum of £250. For example, if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled and your total lifetime deposits are £50, then £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
The maximum bonus conversion for accounts that have not made a deposit is £50. E.g. if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled, £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
Winnings generated from your bonus balance will be accumulated to the bonus balance bankroll. Once the wagering requirements (10x) have been met, the remaining bonus (maximum £250) will be transferred to your real (withdrawable) bankroll. All withdrawals are subject to the banking policy included in these terms and conditions.
Winnings are credited to the balance from where the wager was taken. If in a single transaction you wager 50% with real money and 50% with bonus funds, any winnings will be credited to match the proportion of the original wager. E.g. A £3 total wager (£1.50 Real and £1.50 Bonus balance) results in a £10 win, this means £5 will be credited to each balance.
Real funds will always be used to wager before bonus funds. You will only use your bonus balance when you do not have enough real money to place the wager.
The following games do not contribute towards fulfilling the wagering requirement: Blackjack (all variants), Roulette (all variants), any other casino style games, Hi Lo games, Video Poker, Keno, progressive jackpot slots. The company reserves the right to alter this at any time and without notice. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Bonus money wagering is not available on progressive jackpot slots, including (but not limited to): ‘Fluffy Favourites Jackpot’ and ‘Fluffy Too Jackpot’.
You can track your remaining wagering requirement on the withdrawal page of the website.
The company reserves the right to amend the wagering requirements on bonus funds at its sole discretion. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Regular site T&Cs apply
Turbo Reel
Unlock the amazing Turbo Reel and spin to win incredible prizes: all of the winning segments have been boosted to 50 or 500 Free Spins!
Every deposit of £100 or more gives you a chance to unlock the Turbo Reel. Good luck!
Turbo Reel T&Cs
Every deposit of £100…
Read in full
Turbo Reel
Unlock the amazing Turbo Reel and spin to win incredible prizes: all of the winning segments have been boosted to 50 or 500 Free Spins!
Every deposit of £100 or more gives you a chance to unlock the Turbo Reel. Good luck!
Turbo Reel T&Cs
Every deposit of £100 or more has a chance of unlocking the Turbo Reel
The Turbo Reel awarding is random
max bonus conversion equal to lifetime deposits (up to £250)
Free Spins’ refers to spins on regular slot games.
Free Spins obtained through the ‘Mega Reel’ can only be played on specific games – chosen by the company.
You will not receive the ‘Mega Reel’ when depositing via the ‘Quick deposit’ option.
If you chose to close the ‘Mega Reel’ pop-up, this is your choice and the game will not be made available or be re-credited to your account until the next claim.
Wins resulting from Free Spins are credited to your account as ‘Bonus’ cash. Winnings from Free Spins are subject to a maximum amount set by the company at its sole discretion, regardless of the accumulative winnings amount displayed. Due to maximum win amounts, you may not receive all the spins which are displayed as remaining to play.
The following applies to all Bonus funds obtained on the site, unless otherwise stated in the specific terms and conditions for a promotion. You agree by accepting the terms and conditions to wager 10x the amount of bonus won + any remaining wagering requirement prior to cashing out. If you decide to cash-out (withdraw) before fulfilling the wagering requirement, you will forfeit all remaining bonus funds, and outstanding promotions. For example, if you win £10 bonus from free spins and your current wagering requirement is £100, this will result in a wagering requirement of £10 X 10 + £100 = £200. If there is no existing bonus in your balance or wagering requirement, the wagering requirement is calculated as £10 x 10 = £100.
Only bonus wagers contribute towards fulfilling the wagering requirement. Real money wagers do not contribute.
You can withdraw your real money balance (subject to withdrawal policy) but Bonus funds can never be withdrawn.
The maximum amount (for accounts that have made a deposit) which can be converted to your Real Money (withdrawable) balance as a result of fulfilling the bonus wagering requirement, is the value of your lifetime deposits on this website, up to a maximum of £250. For example, if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled and your total lifetime deposits are £50, then £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
The maximum bonus conversion for accounts that have not made a deposit is £50. E.g. if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled, £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
Winnings generated from your bonus balance will be accumulated to the bonus balance bankroll. Once the wagering requirements (10x) have been met, the remaining bonus (maximum £250) will be transferred to your real (withdrawable) bankroll. All withdrawals are subject to the banking policy included in these terms and conditions.
Winnings are credited to the balance from where the wager was taken. If in a single transaction you wager 50% with real money and 50% with bonus funds, any winnings will be credited to match the proportion of the original wager. E.g. A £3 total wager (£1.50 Real and £1.50 Bonus balance) results in a £10 win, this means £5 will be credited to each balance.
Real funds will always be used to wager before bonus funds. You will only use your bonus balance when you do not have enough real money to place the wager.
The following games do not contribute towards fulfilling the wagering requirement: Blackjack (all variants), Roulette (all variants), any other casino style games, Hi Lo games, Video Poker, Keno, progressive jackpot slots. The company reserves the right to alter this at any time and without notice. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Bonus money wagering is not available on progressive jackpot slots, including (but not limited to): ‘Fluffy Favourites Jackpot’ and ‘Fluffy Too Jackpot’.
You can track your remaining wagering requirement on the withdrawal page of the website.
The company reserves the right to amend the wagering requirements on bonus funds at its sole discretion. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Regular site T&Cs apply
Welcome Offer
Welcome to HeySpin, we offer a wide range of thrilling slot games that have unique themes, excellent bonus rounds and large jackpots.
If you are looking to experience slot games that are more than fruit machines, you have come to the right place. Start gaming…
Terms
Welcome Offer
Welcome to HeySpin, we offer a wide range of thrilling slot games that have unique themes, excellent bonus rounds and large jackpots.
If you are looking to experience slot games that are more than fruit machines, you have come to the right place. Start gaming today with our exclusive welcome offer:
50 Free Spins on Starburst when you deposit £10+
With a top selection of games like Big Bass Splash, Fluffy Too and Gonzo’s Quest you are guaranteed to have the best gaming experience online.
HeySpin is sure to please!
‘Free Spins’ refers to spins on regular slot games.
Wins resulting from Free Spins are credited to your account as Bonus Cash. Winnings from Free Spins are subject to a maximum amount set by the company at its sole discretion, regardless of the accumulative winnings amount displayed. Due to maximum win amounts, you may not receive all the spins which are displayed as remaining to play.
The following applies to all Bonus funds obtained on the site, unless otherwise stated in the specific terms and conditions for a promotion.
You agree by accepting the terms and conditions to wager 10x the amount of bonus won + any remaining wagering requirement prior to cashing out. If you decide to cash-out (withdraw) before fulfilling the wagering requirement, you will forfeit all remaining bonus funds, and outstanding promotions. For example, if you win £10 bonus from free spins and your current wagering requirement is £100, this will result in a wagering requirement of £10 X 10 + £100 = £200. If there is no existing bonus in your balance or wagering requirement, the wagering requirement is calculated as £10 x 10 = £100.
Only bonus wagers contribute towards fulfilling the wagering requirement. Real money wagers do not contribute.
You can withdraw your real money balance (subject to withdrawal policy) but Bonus funds can never be withdrawn.
The maximum amount (for accounts that have made a deposit) which can be converted to your Real Money (withdrawable) balance as a result of fulfilling the bonus wagering requirement, is the value of your lifetime deposits on this website, up to a maximum of £250. For example, if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled and your total lifetime deposits are £50, then £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
The maximum bonus conversion for accounts that have not made a deposit is £50.
E.g. if you have accumulated bonus funds of £400 once the wagering requirement has been fulfilled, £50 will be transferred to your real money bankroll. The remaining bonus balance will be removed permanently.
Winnings generated from your bonus balance will be accumulated to the bonus balance bankroll. Once the wagering requirements (10x) have been met, the remaining bonus (maximum £250) will be transferred to your real (withdrawable) bankroll. All withdrawals are subject to the banking policy included in these terms and conditions.
Winnings are credited to the balance from where the wager was taken. If in a single transaction you wager 50% with real money and 50% with bonus funds, any winnings will be credited to match the proportion of the original wager.
E.g. A £3 total wager (£1.50 Real and £1.50 Bonus balance) results in a £10 win, this means £5 will be credited to each balance.
Real funds will always be used to wager before bonus funds. You will only use your bonus balance when you do not have enough real money to place the wager.
The following games do not contribute towards fulfilling the wagering requirement: Blackjack (all variants), Roulette (all variants), any other casino style games, Hi Lo games, Video Poker, Keno, progressive jackpot slots. The company reserves the right to alter this at any time and without notice. Any changes in this regard will not impact any existing bonus or offers which have been offered to you, or have been already claimed.
Bonus money wagering is not available on progressive jackpot slots, including (but not limited to): ‘Fluffy Favourites Jackpot’ and ‘Fluffy Too Jackpot’.
You can track your remaining wagering requirement on the withdrawal page of the website.
The company reserves the right to amend the wagering requirements on bonus funds at its sole discretion.
Regular site T&Cs apply

12 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

First name
Last name
Date of birthDay · 1 · 2 · 3 … +8
Date of birthMonth · January · February · March … +8
Date of birthYear · 2008 · 2007 · 2006 … +8
E-mail
Phone
CountryUnited Kingdom
Username
Password

Sign in

Username
Password

Read on August 11, 2026

Player complaints and reviews in United Kingdom

343 records

343 of the 409 records about HeySpin Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

80% resolved, of those with a known outcome

Total reviews

338

Across all review sites

Player rating

1.91 / 5

338 ratings by these players

Share of all records

84%

of 409 about HeySpin Casino

What players in United Kingdom say about HeySpin Casino

Players in United Kingdom have filed 5 complaints and written 338 reviews about HeySpin Casino. That is 84% of the 409 records about it from every market. Complaints make up 1.5% of their records, against 4.6% across all markets. Their reviews rate it 1.91 out of 5 on average (338 ratings), against 2.02 across all markets. 75% of their rated reviews give one or two stars; across all markets the share is 73%.

The most common problem in their complaints is “Account blocked”: 40% of 5 complaints with a labelled problem (17% across all markets). 80% of their 5 complaints with a known outcome were resolved, against 68% across all markets. In the last 12 months: no complaints and 1 review.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about HeySpin Casino in United Kingdom, or compare the market with another one.

What the assistant can do

United Kingdom and all markets
Figure	United Kingdom	All markets
Complaints among all records	1.5%	4.6%
Resolved, of complaints with a known outcome	80%	68%
Average review rating, out of 5	1.91	2.02
Reviews rated 1–2 stars	75%	73%
Account blocked, of labelled complaints	40%	17%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

202220232024

Complaints count

Period	Value
2022	1
2023	2
2024	2

Block 02

Complaint categories

Account40%2
Withdrawal40%2
Technical20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved80%4
Unresolved20%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

170

202120222023202420252026

Reviews count

Period	Value
2021	4
2022	102
2023	170
2024	41
2025	20
2026	1

Block 05

Review stars

How the rated reviews split by star.

5 stars17%59
4 stars4.4%15
3 stars2.7%9
2 stars3%10
1 star72%245

Share of 338 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals20%65
KYC / verification7.9%26
Games7.6%25
Customer support4.9%16
Trust & licence3.6%12
Bonuses1.5%5

Share of the 329 reviews that name at least one aspect.reviews

Criticised

Withdrawals40%131
Customer support27%89
Bonuses21%69
Fairness & RTP21%69
Trust & licence16%54
Deposits & payment methods16%51

Share of the 329 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.69

2.05

1.35

2.5

2022202320242025

Rating history

Period	Value
2022	1.69
2023	2.05
2024	1.35
2025	2.5

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	1	–
2025	0	–	20	1.8
2024	2	–	41	1.76
2023	2	–	170	2.07
2022	1	–	102	1.66
2021	0	–	4	–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	337	–
Casino Guru	5	1	–

Block 10

Latest complaints and reviews

The newest records about HeySpin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewFeb 28, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewSep 15, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintNov 1, 2024
Account blocked
Resolved
United Kingdom · Casino Guru
ComplaintOct 7, 2024
Withdrawal delay
Resolved
United Kingdom · Casino Guru
ComplaintMar 20, 2023
Withdrawal delay
Resolved
United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Questions about HeySpin Casino in United Kingdom

What bonuses and promotions does HeySpin Casino run in United Kingdom?

We read 9 live offers for United Kingdom on the HeySpin Casino site itself.

How many complaints and reviews about HeySpin Casino come from players in United Kingdom?

343 of the 409 complaints and reviews about HeySpin Casino come from players in United Kingdom. Across all its markets, 19 complaints have a known outcome, and 68% of them were resolved.

Who owns HeySpin Casino?

HeySpin Casino is operated by Aspire Global International Ltd. and runs under the Chilli Partners affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.