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Casino profile

HellSpin Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about HellSpin Casino and its operator (Hell Partners).

Closedhellspin.com
hellspin.com
Capture of the HellSpin Casino website

Profile

Website
hellspin.com
Established
2022
Operator
Hell Partnersaffiliate programme
Company
TechOptions Group B.V.
Licences
Languages
  • French
  • English
  • German
  • Portuguese
  • Italian
  • Polish
  • Hungarian
  • Japanese
  • Hindi
  • Greek
  • Norwegian
  • Czech
  • Spanish
  • Estonian
  • Malaysian
Currencies
  • Euros
  • Australian dollars
  • Thai baht
  • Brazilian reals
  • Bulgarian leva
  • Canadian dollars
  • Chilean pesos
  • Colombian pesos
  • Costa Rican colóns
  • Czech Republic korunas
  • Macedonian denari
  • Vietnamese dong
  • Hungarian forints
  • Hong Kong dollars
  • Ukrainian hryvnias
  • Indian rupees
  • Japanese yen
  • Georgian laris
  • Malaysian ringgits
  • Mexican pesos
  • Moldovan lei
  • New Zealand dollars
  • Norwegian kroner
  • Pakistani rupees
  • Peruvian nuevos soles
  • Philippine pesos
  • Romanian lei
  • Indonesian rupiahs
  • Russian rubles
  • Singapore dollars
  • Swiss francs
  • Bangladeshi takas
  • Kazakhstani tenges
  • US dollars
  • Uzbekistan som
  • South Korean won
  • Chinese yuan
  • Polish zlotys Show more

About

HellSpin Casino is an online casino operating under the Hell Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2022. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission. The interface is available in 15 languages, among them French, English, German, Portuguese. Accounts can be held in 38 currencies — Euros, Australian dollars, Thai baht, Brazilian reals. Our database holds 7 welcome offers.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

725 records

What players report about HellSpin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

115

93% resolved, of those with a known outcome

Total reviews

610

Across all review sites

Player rating

4.02 / 5

Trustpilot 3.0 · AskGamblers 4.55 · Tribuna 4.5

GEO markets

42

Countries stated on 72% of records

AI-generated summary of player reviews

Players appreciated the smooth navigation and quick loading times of the site, making it easy to find games and enjoy a seamless gaming experience. Many also highlighted the variety of games available and the reliable withdrawal process, which contributed to their overall satisfaction.

Players expressed frustration with the slow response times from customer support, especially when dealing with withdrawal issues. Some also found the verification process to be lengthy and complicated, which detracted from their experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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20222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal45%51
  • Bonus15%17
  • KYC / verification14%16
  • Account9.6%11
  • Technical6.1%7
  • Deposit5.3%6
  • Payments & refunds1.8%2
  • Other1.8%2
  • Responsible gambling1.8%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved93%107
  • Unresolved7%8
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.