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Vavada Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Vavada Casino and its operator (Vavada Affiliates).

vavada.com
Capture of the Vavada Casino website

About

Vavada Casino is an online casino operating under the Vavada Affiliates affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 19 languages, among them English, Russian, Bulgarian, German. Accounts can be held in 27 currencies — Euros, US dollars, Russian rubles, Kazakhstani tenges. Our database holds 8 welcome offers.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

3,007 records

What players report about Vavada Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1,317

68% resolved, of those with a known outcome

Total reviews

1,690

Across all review sites

Player rating

3.64 / 5

Trustpilot 1.8 · affgambler.ru 3.23 · casino.ru 4.7 · AskGamblers 3.65 · Tribuna 4.8

GEO markets

70

Countries stated on 97% of records

AI-generated summary of player reviews

Players appreciated the fast registration process and the wide selection of games available, which made for a smooth gaming experience. Many also enjoyed the quick withdrawals and attractive bonuses, highlighting the platform's user-friendly interface and overall positive atmosphere.

Players expressed frustration with the lack of effective customer support, particularly regarding issues with loyalty rewards and complaint handling. Concerns were raised about the enforcement of self-exclusion requests and the overall transparency of the operator's processes.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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20192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal36%468
  • Deposit22%284
  • Account16%205
  • Payments & refunds8.4%110
  • Technical6.8%90
  • Bonus5.4%71
  • Other3.4%45
  • Responsible gambling1.7%23
  • KYC / verification0.8%10
  • Customer support0.7%9
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved67%888
  • Unresolved32%425
  • Open0.3%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
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20192020202120222023202420252026
Rating history

Player ratings from Trustpilot, affgambler.ru, casino.ru, AskGamblers, Tribuna.