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Casino profile
Vavada Casino
Player complaints and reviews about Vavada Casino, plus its operator (Vavada Affiliates), licences and welcome offers.
vavada.com
Profile
- Website
- vavada.com
- Established
- 2017
- Operator
- Vavada Affiliatesaffiliate programme
- Company
- Vavada B.V.
- Licences
- Languages
- English
- Russian
- Bulgarian
- German
- Kazakh
- Spanish
- Polish
- Swedish
- Portuguese
- French
- Hungarian
- Turkish
- Japanese
- Korean
- Greek
- Finnish
- Italian
- Uzbek
- Hindi
- Currencies
- Euros
- US dollars
- Russian rubles
- Kazakhstani tenges
- Brazilian reals
- Mexican pesos
- Turkish Lira
- Ukrainian hryvnias
- Bitcoin
- Ethereum
- Tether
- Hungarian forints
- Bulgarian leva
- Polish zlotys
- Swedish kronor
- Japanese yen
- South Korean won
- Australian dollars
- Norwegian kroner
- Romanian lei
- Belarusian rubles
- Canadian dollars
- Uzbekistan som
- TRON
- Litecoin
- Indian rupees
- Binance Coin Show more
About
Vavada Casino belongs to the Vavada Affiliates affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 19 languages, including English, Russian, Bulgarian, German. 27 account currencies are listed, including Euros, US dollars, Russian rubles, Kazakhstani tenges. We list 8 welcome offers.
Vavada Casino is listed in 20 markets, among them Canada, Germany, France and Belgium.
Licensee
The company that holds the Curaçao licence for Vavada Casino, as the licence register names it.
- Legal name
- Vavada B.V.
- Curaçao licence reference
- OGL/2024/252/0153
- Registration number (Curaçao Chamber of Commerce)
- 143168
Markets
This brand is listed in 20 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
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- Wagering
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- Min deposit
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- Wagering
- 10x
100% up to €1000 at Vavada Casino
- Bonus
- 100%
- Max bonus
- €1000
- Min deposit
- €1
- Wagering
- 35xb
Wagering applies to the bonus amount.
100% up to 4000 PLN at Vavada Casino
- Bonus
- 100%
- Max bonus
- 4000 PLN
- Min deposit
- 5 PLN
- Wagering
- 35xb
Wagering applies to the bonus amount.
100 Free Spins at Vavada Casino
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Player Intelligence
3,121 records
What players report about Vavada Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
1,331
67% resolved, of those with a known outcome
Total reviews
1,790
Across all review sites
Player rating
3.66 / 5
Trustpilot 1.9 · affgambler.ru 3.23 · casino.ru 4.7 · AskGamblers 3.65 · Tribuna 4.8
GEO markets
70
Countries stated on 41% of records
Vavada Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Vavada Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 1,331 complaints and 1,790 reviews about Vavada Casino on 11 sites. In the 12 months to November 5, 2026, they filed 207 complaints and posted 418 reviews. That is 49% fewer complaints than in the 12 months before (409). Reviews are level with the 12 months before (419). The average review rating rose from 2.63 to 2.97 out of 5 year on year. Of the complaints with a known outcome, 65% were resolved in the last 12 months, against 72% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 32% of the 1,200 complaints with a labelled problem. Next come “Deposit not credited” (23%) and “Account blocked” (12%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.
Of the 1,330 complaints with a known outcome, 67% were resolved, against 59% across all brands. That puts Vavada Casino 1,251st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 80%.
Reviewers give Vavada Casino 3.04 out of 5 on average over 1,645 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 3.66 out of 5 across 5 sites. By that score, Vavada Casino ranks 1,379th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (626 reviews), “Games” (587 reviews) and “Website & app” (452 reviews). The most common criticism concerns “Fairness & RTP” (370 reviews), “Bonuses” (351 reviews) and “Withdrawals” (346 reviews).
The countries players state most often are Russia (43%), Poland (11%) and India (5.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Vavada Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fast and hassle-free registration process, as well as the quick withdrawals and deposits. Many also enjoyed the wide selection of games and the attractive bonuses offered, which enhanced their overall experience.
Players expressed frustration with the lack of effective customer support, particularly during issues related to loyalty rewards and self-exclusion requests. Additionally, concerns were raised about the organization of game categories and the enforcement of responsible gaming measures.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
386
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 9 |
| 2020 | 63 |
| 2021 | 100 |
| 2022 | 100 |
| 2023 | 139 |
| 2024 | 370 |
| 2025 | 386 |
| 2026 | 163 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay32%387
- Deposit not credited23%279
- Account blocked12%142
- Withdrawal refused4.7%56
- Game malfunction3.8%45
- Missing funds3.7%44
- Bonus not credited3.3%39
- Wrong calculation2.4%29
- Other problems15%179
Block 03
Complaint categories
- Withdrawal36%480
- Deposit22%291
- Account16%208
- Payments & refunds8%106
- Technical6.8%90
- Bonus5.3%71
- Other3.1%41
- Responsible gambling1.7%22
- KYC / verification0.9%12
- Customer support0.7%9
Block 04
Complaint status
- Resolved67%897
- Unresolved33%433
- Open0.1%1
Block 05
Vavada Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Vavada Casino | All brands |
|---|---|---|
| Complaints resolved | 67% | 59% |
| Average review rating | 3.04 | 3.44 |
| Complaints per 100 reviews | 74.4 | 26.4 |
| Share of “Withdrawal” complaints | 36% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
441
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 51 |
| 2020 | 101 |
| 2021 | 89 |
| 2022 | 179 |
| 2023 | 305 |
| 2024 | 260 |
| 2025 | 441 |
| 2026 | 364 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars36%595
- 4 stars19%308
- 3 stars5.1%84
- 2 stars6.3%103
- 1 star34%555
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals37%626
- Games35%587
- Website & app27%452
- Bonuses26%439
- Customer support19%317
- Deposits & payment methods17%297
Criticised
- Fairness & RTP22%370
- Bonuses21%351
- Withdrawals20%346
- Customer support20%340
- Trust & licence12%210
- Deposits & payment methods8.7%148
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.81
3.15
3.09
3.74
3.17
3.3
2.56
3.06
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 2.81 |
| 2020 | 3.15 |
| 2021 | 3.09 |
| 2022 | 3.74 |
| 2023 | 3.17 |
| 2024 | 3.3 |
| 2025 | 2.56 |
| 2026 | 3.06 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Russia43%544
- Poland11%138
- India5.9%75
- Belarus3%38
- Sweden2.8%36
- Bulgaria2.1%27
- Ukraine2.1%26
- United States1.7%22
- Cyprus1.7%21
- Latvia1.6%20
- Other countries25%320
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 163 | 66% | 364 | 3.06 |
| 2025 | 386 | 69% | 441 | 2.56 |
| 2024 | 370 | 75% | 260 | 3.3 |
| 2023 | 139 | 56% | 305 | 3.17 |
| 2022 | 100 | 54% | 179 | 3.74 |
| 2021 | 100 | 68% | 89 | 3.09 |
| 2020 | 63 | 62% | 101 | 3.14 |
| 2019 | 9 | – | 51 | 2.81 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| latestcasinobonuses.bet | 888 | 666 | – |
| affgambler.ru | 241 | 335 | 3.23 / 5 |
| Trustpilot | – | 443 | 1.9 / 5 |
| Casino Guru | 90 | 93 | – |
| casino.ru | – | 178 | 4.7 / 5 |
| forum-casino.com | 96 | – | – |
| AskGamblers | 11 | 49 | 3.65 / 5 |
| Tribuna | – | 26 | 4.8 / 5 |
| Casinomeister | 2 | – | – |
| CasinoReviews | 2 | – | – |
| LCB | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Vavada Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Brazil · Trustpilot
- Review
4.5 of 5 stars
Russia · latestcasinobonuses.bet
- Complaint
Withdrawal delay
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Deposit not credited
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Deposit not credited
ResolvedRussia · latestcasinobonuses.bet
70 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, affgambler.ru, casino.ru, AskGamblers, Tribuna.
Questions about Vavada Casino
Who owns Vavada Casino?
Vavada Casino is operated by Vavada B.V. and runs under the Vavada Affiliates affiliate programme.
Is Vavada Casino licensed?
Yes. Vavada Casino holds a licence from Curacao Gaming Control Board.
When was Vavada Casino founded?
Vavada Casino launched in 2017.
Which currencies does Vavada Casino accept?
Currencies listed for Vavada Casino: Euros, US dollars, Russian rubles, Kazakhstani tenges, Brazilian reals, Mexican pesos, Turkish Lira, Ukrainian hryvnias and 19 more. Its site is available in 19 languages: English, Russian, Bulgarian, German and 15 more.
What welcome bonuses does Vavada Casino offer?
8 welcome offers are listed for Vavada Casino. The first on the list is “100 Free Spins at Vavada Casino”.
Which countries is Vavada Casino available in?
Vavada Casino is listed in 20 markets: Australia, Belgium, Brazil, Bulgaria, Canada, Finland, France, Germany and 12 more.
What do players say about Vavada Casino?
Players have filed 1,331 complaints and written 1,790 reviews about Vavada Casino. Players rate Vavada Casino 3.66 out of 5 on average across the 5 sites that publish one.
What do players complain about most at Vavada Casino?
“Withdrawal delay” – 32% of the 1,200 complaints about Vavada Casino with a labelled problem. Followed by “Deposit not credited” (23%) and “Account blocked” (12%).
Do players report withdrawal problems at Vavada Casino?
Withdrawals are the topic of 480 complaints about Vavada Casino: 36% of the 1,330 with a topic. The most common withdrawal problem is “Withdrawal delay” (81% of them). Of the withdrawal complaints with a known outcome, 80% were resolved.
Does Vavada Casino resolve player complaints?
67% of the 1,330 complaints about Vavada Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Vavada Casino is 1,251st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Vavada Casino?
Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Fairness & RTP”, “Bonuses” and “Withdrawals”. 55% of the rated reviews give four or five stars, and 40% give one or two.
How many complaints has Vavada Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 207 complaints about Vavada Casino. That is 49% fewer than in the 12 months before, when there were 409.
Where do Vavada Casino’s players come from?
The countries named most often in complaints and reviews about Vavada Casino are Russia (43%), Poland (11%) and India (5.9%).
Screenshots
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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