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Excitewin Casino in Germany

Player complaints and reviews about Excitewin Casino, plus its operator (Excite Affiliates), licences and welcome offers.

excitewin.com
Capture of the Excitewin Casino website

About

On the Excitewin Casino site for Germany, we found 10 promotions, 1 tournament and a loyalty programme with 4 tiers.

Excitewin Casino belongs to the Excite Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, French, German, Italian. 23 account currencies are listed, including Euros, Brazilian reals, Canadian dollars, Chilean pesos. We list one welcome offer.

Markets

This brand is listed in 23 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    No limits

    We offer personal VIP services with unique gaming conditions to all players in the VIP club. Now you can play without any worries! It’s very simple – play for the thrill, improve your gaming skills , enjoy your time and get no limits on your winnings opportunities!

  2. 2

    Financial Privileges

    VIP club welcomes all players who want to get high-quality VIP service. Exclusive privileges, special promotions and benefits are available for you at our Website! VIP player’s status unlocks higher withdrawal limits of funds in record-breaking short terms! Enjoy it!

  3. 3

    Personal manager

    Which of the advantages would you like to get when you become a VIP player? Share your thoughts with your personal manager and let us know what more you would be happy to see at our Website! We are always open for great suggestions!

  4. 4

    VIP Promotions

    Would you like to get more great promotions, hefty bonuses and personalised offers? Our VIP players enjoy all these and many more perks as a reward for the loyalty! Be one of them!

Player complaints and reviews in Germany

31 records

31 of the 106 records about Excitewin Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

25

100% resolved, of those with a known outcome

Total reviews

6

Across all review sites

Player rating

2.33 / 5

6 ratings by these players

Share of all records

29%

of 106 about Excitewin Casino

What players in Germany say about Excitewin Casino

Players in Germany have filed 25 complaints and written 6 reviews about Excitewin Casino. That is 29% of the 106 records about it from every market. Complaints make up 81% of their records, against 63% across all markets. Their reviews rate it 2.33 out of 5 on average (6 ratings), against 1.84 across all markets. 67% of their rated reviews give one or two stars; across all markets the share is 72%.

The most common problem in their complaints is “Withdrawal delay”: 52% of 25 complaints with a labelled problem (55% across all markets). Compared with all markets, players here raise “Withdrawal refused” more often: 28% of their labelled complaints against 15%. 100% of their 25 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 8 complaints and no reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Excitewin Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records81%63%
Resolved, of complaints with a known outcome100%97%
Average review rating, out of 52.331.84
Reviews rated 1–2 stars67%72%
Withdrawal delay, of labelled complaints52%55%
Withdrawal refused, of labelled complaints28%15%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay52%13
  • Withdrawal refused28%7
  • Self-exclusion8%2
  • Account blocked4%1
  • Bonus not credited4%1
  • Verification delay4%1
Share of the 25 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal80%20
  • Responsible gambling8%2
  • Account4%1
  • Bonus4%1
  • KYC / verification4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%25
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–0–
20257–0–
20246–0–
20233–3–
20223–2–
20211–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru251–
Trustpilot–5–

Block 08

Latest complaints and reviews

The newest records about Excitewin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Bonus not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Excitewin Casino in Germany

What bonuses and promotions does Excitewin Casino run in Germany?

We read 10 live offers for Germany on the Excitewin Casino site itself.

Does Excitewin Casino run tournaments and a loyalty programme in Germany?

Yes. The Excitewin Casino site for Germany lists 1 tournament. Its loyalty programme for Germany has 4 tiers.

How many complaints and reviews about Excitewin Casino come from players in Germany?

31 of the 106 complaints and reviews about Excitewin Casino come from players in Germany. Across all its markets, 67 complaints have a known outcome, and 97% of them were resolved.

Who owns Excitewin Casino?

Excitewin Casino is operated by NovaForge Ltd and runs under the Excite Affiliates affiliate programme.