100% up to €500 + 200 Bonus Spins at Excitewin Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Excitewin Casino
Player complaints and reviews about Excitewin Casino, plus its operator (Excite Affiliates), licences and welcome offers.
excitewin.com
Profile
- Website
- excitewin.com
- Established
- 2021
- Operator
- Excite Affiliatesaffiliate programme
- Company
- NovaForge Ltd
- Licences
- Languages
- English
- French
- German
- Italian
- Polish
- Norwegian
- Portuguese
- Czech
- Russian
- Hungarian
- Spanish
- Finnish
- Currencies
- Euros
- Brazilian reals
- Canadian dollars
- Chilean pesos
- Czech Republic korunas
- Hungarian forints
- Indian rupees
- New Zealand dollars
- Norwegian kroner
- Peruvian nuevos soles
- Polish zlotys
- US dollars
- Australian dollars
- Japanese yen
- South African Rand
- Colombian pesos
- Singapore dollars
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Litecoin
- Ripple Show more
About
Excitewin Casino belongs to the Excite Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, French, German, Italian. 23 account currencies are listed, including Euros, Brazilian reals, Canadian dollars, Chilean pesos. We list one welcome offer.
Excitewin Casino is listed in 23 markets, among them Canada, Germany, France and Belgium. On the Excitewin Casino site for Mexico, we found 10 promotions, 2 tournaments and a loyalty programme with 4 tiers.
Markets
This brand is listed in 23 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Promotions
10 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
100% up to €500 + 200 FS
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?€12,000,000
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?CASH BOMB
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?Lucky Number
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?€8,000
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?15% up to €3,000
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?€700 + 50 Free Spins
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?50 Free Spins
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?100 Free Spins Up For Grabs
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?25% up to €200
Registration 1 /3
Choose your bonus
Welcome Bonus
100% up to €500 + 200 FS
First Deposit Bonus
100% up to €100
I have promocode
I don't want any bonus
CHOOSE
Already have an account?
Tournaments
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
BRZY*****
225715
VVAN*****
82952
Loyalty programme
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
No limits
We offer personal VIP services with unique gaming conditions to all players in the VIP club. Now you can play without any worries! It’s very simple – play for the thrill, improve your gaming skills , enjoy your time and get no limits on your winnings opportunities!
- 2
Financial Privileges
VIP club welcomes all players who want to get high-quality VIP service. Exclusive privileges, special promotions and benefits are available for you at our Website! VIP player’s status unlocks higher withdrawal limits of funds in record-breaking short terms! Enjoy it!
- 3
Personal manager
Which of the advantages would you like to get when you become a VIP player? Share your thoughts with your personal manager and let us know what more you would be happy to see at our Website! We are always open for great suggestions!
- 4
VIP Promotions
Would you like to get more great promotions, hefty bonuses and personalised offers? Our VIP players enjoy all these and many more perks as a reward for the loyalty! Be one of them!
Player Intelligence
106 records
What players report about Excitewin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
67
97% resolved, of those with a known outcome
Total reviews
39
Across all review sites
Player rating
2.38 / 5
Trustpilot 1.8 · AskGamblers 0.65 · casino.ru 4.7
GEO markets
19
Countries stated on 72% of records
Excitewin Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Excitewin Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 67 complaints and 39 reviews about Excitewin Casino on 6 sites. In the 12 months to November 4, 2026, they filed 16 complaints and posted 6 reviews. That is 23% more complaints than in the 12 months before (13). Of the complaints with a known outcome, 100% were resolved in the last 12 months, against 100% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 55% of the 62 complaints with a labelled problem. Next come “Withdrawal refused” (15%) and “Self-exclusion” (9.7%). Complaints about “Withdrawal” make up 66% of those with a topic, against 29% across all brands.
Of the 67 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Excitewin Casino 106th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.
Reviewers give Excitewin Casino 1.84 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 72% are one or two. The review sites’ own scores average 2.38 out of 5 across 3 sites. By that score, Excitewin Casino ranks 3,342nd of 4,286 rated casinos. Reviewers most often praise “Games” (8 reviews). The most common criticism concerns “Withdrawals” (23 reviews), “Customer support” (10 reviews) and “KYC / verification” (6 reviews).
The countries players state most often are Germany (41%), Finland (14%) and Australia (6.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Excitewin Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The site functions properly without noticeable crashes or software bugs, indicating a reliable and solid infrastructure. Players appreciated the technical performance of the platform.
Users found the navigation through the menus to be clunky, leading to a less than optimal user experience. The overall experience was described as below average due to its unoptimized form.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
19
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 13 |
| 2024 | 19 |
| 2025 | 17 |
| 2026 | 11 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay55%34
- Withdrawal refused15%9
- Self-exclusion9.7%6
- Verification delay6.5%4
- Bonus not credited4.8%3
- Wrong calculation3.2%2
- Account blocked1.6%1
- Account closed1.6%1
- Other problems3.2%2
Block 03
Complaint categories
- Withdrawal66%44
- Responsible gambling9%6
- Bonus6%4
- Deposit6%4
- KYC / verification6%4
- Account3%2
- Technical3%2
- Payments & refunds1.5%1
Block 04
Complaint status
- Resolved97%65
- Unresolved3%2
Block 05
Excitewin Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Excitewin Casino | All brands |
|---|---|---|
| Complaints resolved | 97% | 59% |
| Average review rating | 1.84 | 3.44 |
| Complaints per 100 reviews | 171.8 | 26.4 |
| Share of “Withdrawal” complaints | 66% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
11
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 5 |
| 2022 | 7 |
| 2023 | 11 |
| 2024 | 6 |
| 2025 | 4 |
| 2026 | 6 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars9.4%3
- 4 stars13%4
- 3 stars6.3%2
- 1 star72%23
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games22%8
- Website & app11%4
- Withdrawals8.3%3
- Bonuses5.6%2
- Customer support5.6%2
- Deposits & payment methods2.8%1
Criticised
- Withdrawals64%23
- Customer support28%10
- KYC / verification17%6
- Bonuses14%5
- Website & app11%4
- Trust & licence11%4
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.5
2.5
1.89
0.92
1
2.5
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 2.5 |
| 2022 | 2.5 |
| 2023 | 1.89 |
| 2024 | 0.92 |
| 2025 | 1 |
| 2026 | 2.5 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany41%31
- Finland14%11
- Australia6.6%5
- Italy6.6%5
- Switzerland3.9%3
- Hungary3.9%3
- Austria2.6%2
- Brazil2.6%2
- Chile2.6%2
- Poland2.6%2
- Other countries13%10
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 11 | 100% | 6 | – |
| 2025 | 17 | 100% | 4 | – |
| 2024 | 19 | 95% | 6 | – |
| 2023 | 13 | 92% | 11 | – |
| 2022 | 5 | – | 7 | – |
| 2021 | 1 | – | 5 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 46 | 17 | – |
| AskGamblers | 20 | 3 | 0.65 / 5 |
| Trustpilot | – | 15 | 1.8 / 5 |
| latestcasinobonuses.bet | – | 3 | – |
| casino.ru | – | 1 | 4.7 / 5 |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Excitewin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Finland · Casino Guru
- Complaint
Deposit
Resolved - Complaint
Withdrawal delay
ResolvedFinland · Casino Guru
- Review
4.0 of 5 stars
Finland · Casino Guru
- Complaint
Bonus not credited
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru.
Questions about Excitewin Casino
Who owns Excitewin Casino?
Excitewin Casino is operated by NovaForge Ltd and runs under the Excite Affiliates affiliate programme.
Is Excitewin Casino licensed?
Yes. Excitewin Casino holds a licence from Anjouan Gaming Board.
When was Excitewin Casino founded?
Excitewin Casino launched in 2021.
Which currencies does Excitewin Casino accept?
Currencies listed for Excitewin Casino: Euros, Brazilian reals, Canadian dollars, Chilean pesos, Czech Republic korunas, Hungarian forints, Indian rupees, New Zealand dollars and 15 more. Its site is available in 12 languages: English, French, German, Italian and 8 more.
What welcome bonuses does Excitewin Casino offer?
One welcome offer is listed for Excitewin Casino. The first on the list is “100% up to €500 + 200 Bonus Spins at Excitewin Casino”, with a 35× wagering requirement.
Which countries is Excitewin Casino available in?
Excitewin Casino is listed in 23 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czechia and 15 more.
What bonuses and promotions does Excitewin Casino run in Mexico?
We read 10 live offers for Mexico on the Excitewin Casino site itself.
Does Excitewin Casino run tournaments and a loyalty programme in Mexico?
Yes. The Excitewin Casino site for Mexico lists 2 tournaments. Its loyalty programme for Mexico has 4 tiers.
What do players say about Excitewin Casino?
Players have filed 67 complaints and written 39 reviews about Excitewin Casino. Players rate Excitewin Casino 2.38 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Excitewin Casino?
“Withdrawal delay” – 55% of the 62 complaints about Excitewin Casino with a labelled problem. Followed by “Withdrawal refused” (15%) and “Self-exclusion” (9.7%).
Do players report withdrawal problems at Excitewin Casino?
Withdrawals are the topic of 44 complaints about Excitewin Casino: 66% of the 67 with a topic. The most common withdrawal problem is “Withdrawal delay” (77% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.
Does Excitewin Casino resolve player complaints?
97% of the 67 complaints about Excitewin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Excitewin Casino is 106th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Excitewin Casino?
Praised most: “Games”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 22% of the rated reviews give four or five stars, and 72% give one or two.
How many complaints has Excitewin Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 16 complaints about Excitewin Casino. That is 23% more than in the 12 months before, when there were 13.
Where do Excitewin Casino’s players come from?
The countries named most often in complaints and reviews about Excitewin Casino are Germany (41%), Finland (14%) and Australia (6.6%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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