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DuckDice Casino

Player complaints and reviews about DuckDice Casino, plus its operator (DuckDice Affilaites), licences and welcome offers.

duckdice.io
Capture of the DuckDice Casino website

About

DuckDice Casino belongs to the DuckDice Affilaites affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is in English. 33 account currencies are listed, including Euros, US dollars, Bitcoin, Bitcoin Cash. We list 4 welcome offers.

DuckDice Casino is listed in 16 markets, among them Canada, Australia, India and Chile. On the DuckDice Casino site for Nigeria, we found 40 tournaments and a loyalty programme with 8 tiers. The registration form for Nigeria has 2 fields: e-mail and promo code.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

40 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    How to become a VIP player?

    Level up by increasing your wagering amount. Reach an absolute level of 40 to start unlocking VIP features.

  2. 2

    What benefits does VIP status offer?

    VIP benefits depend on your level. There are two VIP levels, each offering a unique set of exclusive perks. The main benefits include cash prizes, lossback, priority support, privacy features, design customization, and more.

  3. 3

    Can I lose my VIP status?

    No, once you achieve VIP status, it is permanent.

  4. 4

    How can I check my level?

    You can view your current level in your profile.

  5. 5

    What is a VIP bonus?

    There are two types of one-time VIP bonuses when you become a VIP: Flat Bonus: A set amount of money credited directly to your main balance. Extended VIP Bonus: A larger bonus with a 30x wagering requirement and a 3% house edge. Winnings are capped at 300% of the initial bonus amount, meaning the maximum possible cashout is three times the bonus amount.

  6. 6

    What are special gift codes?

    Special gift codes are exclusive codes distributed either via Telegram or personally to VIP players. These codes offer bonuses that may or may not have specific requirements, but they are reserved for VIP members only.

  7. 7

    Where can I check for VIP bonuses?

    You can find your VIP and DuckDice bonuses by looking for the gift icon above your game field. All available bonuses and boosters can be claimed there.

  8. 8

    What is Lossback?

    Lossback is a percentage of your losses returned to you, excluding bonuses already received. DuckDice offers both weekly and monthly lossbacks, with the percentage based on your VIP level. The Lossback bonus has a maximum cap, which can be doubled with a special code distributed via our Telegram bot. If you have no losses during the week or month, the Lossback bonus will be 0 for that period.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Promo code

Sign in

  1. E-mail
  2. Password

Player Intelligence

342 records

What players report about DuckDice Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

50% resolved, of those with a known outcome

Total reviews

332

Across all review sites

Player rating

2.98 / 5

Trustpilot 3.2 · AskGamblers 2.75

GEO markets

59

Countries stated on 98% of records

DuckDice Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about DuckDice Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 10 complaints and 332 reviews about DuckDice Casino on 6 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 58 reviews. Reviews are down 36% on the 12 months before (91). The average review rating fell from 3.73 to 2.91 out of 5 year on year.

Complaints about “Account” make up 30% of those with a topic, against 15% across all brands.

Of the 10 complaints with a known outcome, 50% were resolved, against 59% across all brands. That puts DuckDice Casino 1,572nd of 1,917 casinos with at least 10 such complaints.

Reviewers give DuckDice Casino 3.89 out of 5 on average over 332 rated reviews, against 3.44 across all brands. 70% of the ratings are four or five stars, and 25% are one or two. The review sites’ own scores average 2.98 out of 5 across 2 sites. By that score, DuckDice Casino ranks 2,531st of 4,286 rated casinos. Reviewers most often praise “Customer support” (102 reviews), “Withdrawals” (81 reviews) and “Website & app” (49 reviews). The most common criticism concerns “Trust & licence” (36 reviews), “Customer support” (34 reviews) and “Withdrawals” (31 reviews).

The countries players state most often are United States (25%), Philippines (8.1%) and Pakistan (5.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about DuckDice Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players strongly dislike the confiscation of winnings without proof, claiming that the sportsbook unfairly locks accounts and seizes profits. Many express frustration over the lack of transparency and support when trying to resolve issues with their accounts.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Account30%3
  • Withdrawal30%3
  • Bonus10%1
  • Other10%1
  • Responsible gambling10%1
  • Technical10%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%5
  • Unresolved50%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

DuckDice Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

DuckDice Casino against the market
MeasureDuckDice CasinoAll brands
Complaints resolved50%59%
Average review rating3.893.44
Complaints per 100 reviews326.4
Share of “Account” complaints30%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars67%221
  • 4 stars3.9%13
  • 3 stars4.2%14
  • 2 stars2.4%8
  • 1 star23%76
Share of 332 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support36%102
  • Withdrawals28%81
  • Website & app17%49
  • Bonuses17%48
  • Fairness & RTP16%47
  • Deposits & payment methods12%34
Share of the 287 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence13%36
  • Customer support12%34
  • Withdrawals11%31
  • Account8%23
  • Fairness & RTP7.7%22
  • Bonuses7%20
Share of the 287 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States25%84
  • Philippines8.1%27
  • Pakistan5.7%19
  • Canada4.5%15
  • India4.5%15
  • Russia4.2%14
  • United Kingdom3%10
  • Australia2.7%9
  • Netherlands2.4%8
  • Ukraine2.4%8
  • Other countries38%126
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–502.81
20255–983.73
20240–13–
20233–10–
20220–314.81
20210–293.72
20200–284.18
20190–674.66
20180–2–
20170–4–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3273.2 / 5
Casino Guru52–
AskGamblers122.75 / 5
latestcasinobonuses.bet21–
Casinomeister1––
LCB1––

Block 12

Latest complaints and reviews

The newest records about DuckDice Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Türkiye · Trustpilot

  • Review

    5.0 of 5 stars

    Philippines · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Complaint

    Other

    Resolved
  • Complaint

    Winnings voided

    Unresolved

    Nigeria · Casino Guru

11 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about DuckDice Casino

Who owns DuckDice Casino?

DuckDice Casino is operated by Sabant B.V. and runs under the DuckDice Affilaites affiliate programme.

Is DuckDice Casino licensed?

Yes. DuckDice Casino holds a licence from Curacao Gaming Control Board.

When was DuckDice Casino founded?

DuckDice Casino launched in 2016.

Which currencies does DuckDice Casino accept?

Currencies listed for DuckDice Casino: Euros, US dollars, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Ripple and 25 more. Its site is available in one language: English.

What welcome bonuses does DuckDice Casino offer?

4 welcome offers are listed for DuckDice Casino. The first on the list is “200% up to $5,000”, with a 40× wagering requirement.

Which countries is DuckDice Casino available in?

DuckDice Casino is listed in 16 markets: Argentina, Australia, Azerbaijan, Bangladesh, Canada, Chile, Ghana, India and 8 more.

Does DuckDice Casino run tournaments and a loyalty programme in Nigeria?

Yes. The DuckDice Casino site for Nigeria lists 40 tournaments. Its loyalty programme for Nigeria has 8 tiers.

What does DuckDice Casino ask for at registration in Nigeria?

The DuckDice Casino registration form for Nigeria has 2 fields: e-mail, promo code.

What do players say about DuckDice Casino?

Players have filed 10 complaints and written 332 reviews about DuckDice Casino. Players rate DuckDice Casino 2.98 out of 5 on average across the 2 sites that publish one.

Do players report withdrawal problems at DuckDice Casino?

Withdrawals are the topic of 3 complaints about DuckDice Casino: 30% of the 10 with a topic. The most common withdrawal problem is “Winnings voided” (67% of them).

Does DuckDice Casino resolve player complaints?

50% of the 10 complaints about DuckDice Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, DuckDice Casino is 1,572nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about DuckDice Casino?

Praised most: “Customer support”, “Withdrawals” and “Website & app”. Criticised most: “Trust & licence”, “Customer support” and “Withdrawals”. 70% of the rated reviews give four or five stars, and 25% give one or two.

How many complaints has DuckDice Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about DuckDice Casino.

Where do DuckDice Casino’s players come from?

The countries named most often in complaints and reviews about DuckDice Casino are United States (25%), Philippines (8.1%) and Pakistan (5.7%).