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Casino profile

Viks Casino

Player complaints and reviews about Viks Casino, plus its operator (Viks Affiliates), licences and welcome offers.

viks.com
Capture of the Viks Casino website

About

Viks Casino belongs to the Viks Affiliates affiliate programme. The site launched in 2016. It holds licences from Curacao Gaming Control Board, UK Gambling Commission. The interface is available in 2 languages: English, German. 25 account currencies are listed, including Australian dollars, Bulgarian leva, Canadian dollars, Swiss francs.

Viks Casino is listed in 11 markets, among them Canada, Germany, Australia and United Kingdom. On the Viks Casino site for Finland, we found 5 promotions.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

43 records

What players report about Viks Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

75% resolved, of those with a known outcome

Total reviews

38

Across all review sites

Player rating

3.03 / 5

AskGamblers 3.15 · Trustpilot 2.9

GEO markets

2

Countries stated on 7% of records

Viks Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Viks Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 5 complaints and 38 reviews about Viks Casino on 4 sites.

Reviewers give Viks Casino 3.03 out of 5 on average over 38 rated reviews, against 3.44 across all brands. 53% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 3.03 out of 5 across 2 sites. By that score, Viks Casino ranks 2,404th of 4,286 rated casinos. Reviewers most often praise “Games” (28 reviews), “Customer support” (17 reviews) and “Website & app” (11 reviews). The most common criticism concerns “Bonuses” (13 reviews) and “Website & app” (8 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Viks Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201620172018
Complaints count

Block 02

Complaint categories

  • Withdrawal60%3
  • KYC / verification20%1
  • Responsible gambling20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • No status published20%1
  • Unresolved20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2016201720182019
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars37%14
  • 4 stars16%6
  • 3 stars13%5
  • 2 stars5.3%2
  • 1 star29%11
Share of 38 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games74%28
  • Customer support45%17
  • Website & app29%11
  • Withdrawals29%11
  • Bonuses24%9
  • KYC / verification13%5
Share of the 38 reviews that name at least one aspect.reviews

Criticised

  • Bonuses34%13
  • Website & app21%8
  • Customer support11%4
  • Deposits & payment methods7.9%3
  • Fairness & RTP7.9%3
  • Games7.9%3
Share of the 38 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2016201720182019
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany67%2
  • Brazil33%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20190–1–
20181–6–
20173–243.71
20161–7–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers3363.15 / 5
Trustpilot–22.9 / 5
Casinomeister1––
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Viks Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Viks Casino

Who owns Viks Casino?

Viks Casino is operated by EveryMatrix Gaming Ltd. and runs under the Viks Affiliates affiliate programme.

Is Viks Casino licensed?

Yes. Viks Casino holds 2 licences: Curacao Gaming Control Board, UK Gambling Commission.

When was Viks Casino founded?

Viks Casino launched in 2016.

Which currencies does Viks Casino accept?

Currencies listed for Viks Casino: Australian dollars, Bulgarian leva, Canadian dollars, Swiss francs, Chinese yuan, Czech Republic korunas, Danish krone, Euros and 17 more. Its site is available in 2 languages: English, German.

Which countries is Viks Casino available in?

Viks Casino is listed in 11 markets: Australia, Canada, Czechia, Germany, Mexico, Nigeria, Peru, South Africa and 3 more.

What bonuses and promotions does Viks Casino run in Finland?

We read 5 live offers for Finland on the Viks Casino site itself.

What do players say about Viks Casino?

Players have filed 5 complaints and written 38 reviews about Viks Casino. Players rate Viks Casino 3.03 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Viks Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Bonuses” and “Website & app”. 53% of the rated reviews give four or five stars, and 34% give one or two.