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Casino profile

Crusino Casino

Player complaints and reviews about Crusino Casino, plus its operator (Stay Partners), licences and welcome offers.

crusino.com
crusino.com
Capture of the Crusino Casino website

Profile

Website
crusino.com
Established
2024
Operator
Stay Partnersaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • Norwegian
  • Finnish
  • French
  • German
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Norwegian kroner
  • New Zealand dollars
  • Polish zlotys
  • Japanese yen
  • Australian dollars
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin

About

Crusino Casino belongs to the Stay Partners affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, Norwegian, Finnish, French. 14 account currencies are listed, including Euros, US dollars, Canadian dollars, Norwegian kroner. We list 10 welcome offers.

Crusino Casino is listed in 10 markets, among them Canada, Germany, France and Belgium. The registration form for Australia has 4 fields: e-mail, password, country and currency.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

6 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. Currency

Sign in

  1. E-mail
  2. Password

Player Intelligence

42 records

What players report about Crusino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

2

100% resolved, of those with a known outcome

Total reviews

40

Across all review sites

Player rating

3.93 / 5

AskGamblers 4.45 · Trustpilot 3.4

GEO markets

5

Countries stated on 38% of records

Crusino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Crusino Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 2 complaints and 40 reviews about Crusino Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 9 reviews.

Reviewers give Crusino Casino 4.11 out of 5 on average over 40 rated reviews, against 3.44 across all brands. 83% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 3.93 out of 5 across 2 sites. By that score, Crusino Casino ranks 918th of 4,286 rated casinos. Reviewers most often praise “Customer support” (25 reviews), “Bonuses” (22 reviews) and “Games” (20 reviews). The most common criticism concerns “Deposits & payment methods” (5 reviews) and “Withdrawals” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,912 brands Player Intelligence tracks.

Ask the AI analyst about Crusino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the quick payouts and user-friendly website layout, along with attractive bonuses that enhance their gaming experience. The strong game variety and reliable customer support contribute to a trustworthy and enjoyable environment for online gaming enthusiasts.

Some players feel that the site layout looks a little outdated, despite the overall positive experience. However, they still consider Crusino Casino to be one of the better options among Curacao casinos.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • KYC / verification50%1
  • Payments & refunds50%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars78%31
  • 4 stars5%2
  • 1 star18%7
Share of 40 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support64%25
  • Bonuses56%22
  • Games51%20
  • Website & app44%17
  • Withdrawals28%11
  • KYC / verification13%5
Share of the 39 reviews that name at least one aspect.reviews

Criticised

  • Deposits & payment methods13%5
  • Withdrawals13%5
  • Bonuses10%4
  • Customer support7.7%3
  • Account5.1%2
  • KYC / verification5.1%2
Share of the 39 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada44%7
  • Australia25%4
  • Norway19%3
  • Switzerland6.3%1
  • Germany6.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–9–
20252–294.33
20240–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers–264.45 / 5
Trustpilot–113.4 / 5
Casino Guru23–

Block 11

Latest complaints and reviews

The newest records about Crusino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Verification delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Double charge

    Resolved

    Australia · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Crusino Casino

Who owns Crusino Casino?

Crusino Casino is operated by Novatrix SRL and runs under the Stay Partners affiliate programme.

Is Crusino Casino licensed?

Yes. Crusino Casino holds a licence from Tobique Gaming Commission.

When was Crusino Casino founded?

Crusino Casino launched in 2024.

Which currencies does Crusino Casino accept?

Currencies listed for Crusino Casino: Euros, US dollars, Canadian dollars, Norwegian kroner, New Zealand dollars, Polish zlotys, Japanese yen, Australian dollars and 6 more. Its site is available in 5 languages: English, Norwegian, Finnish, French and 1 more.

What welcome bonuses does Crusino Casino offer?

10 welcome offers are listed for Crusino Casino. The first on the list is “100% up to C$500 and 30 extra spins”, with a 40× wagering requirement.

Which countries is Crusino Casino available in?

Crusino Casino is listed in 10 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Japan and 2 more.

What does Crusino Casino ask for at registration in Australia?

The Crusino Casino registration form for Australia has 4 fields: e-mail, password, country, currency.

What do players say about Crusino Casino?

Players have filed 2 complaints and written 40 reviews about Crusino Casino. Players rate Crusino Casino 3.93 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Crusino Casino?

Praised most: “Customer support”, “Bonuses” and “Games”. Criticised most: “Deposits & payment methods” and “Withdrawals”. 83% of the rated reviews give four or five stars, and 18% give one or two.

How many complaints has Crusino Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Crusino Casino.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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