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Casino profile

Cipherwins Casino

Player complaints and reviews about Cipherwins Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

cipherwins.com
cipherwins.com
Capture of the Cipherwins Casino website

Profile

Website
cipherwins.com
Established
2025
Operator
Infinity Stars Partnersaffiliate programme
Company
Famagousta B.V.
Licences
Languages
  • English
  • German
  • French
  • Italian
  • Norwegian
  • Portuguese
  • Finnish
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Norwegian kroner
  • British pounds sterling
  • New Zealand dollars
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin

About

Cipherwins Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, German, French, Italian. 14 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 14 welcome offers.

Cipherwins Casino is listed in 13 markets, among them Canada, Germany, France and Belgium. On the Cipherwins Casino site for Netherlands, we found 34 promotions.

Licensee

The company that holds the Curaçao licence for Cipherwins Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

34 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

24 records

What players report about Cipherwins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

17% resolved, of those with a known outcome

Total reviews

18

Across all review sites

Player rating

1.25 / 5

Trustpilot 2.0 · AskGamblers 0.5

GEO markets

9

Countries stated on 92% of records

Cipherwins Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cipherwins Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 6 complaints and 18 reviews about Cipherwins Casino on 3 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 7 reviews. Reviews are down 36% on the 12 months before (11).

The review sites’ own scores average 1.25 out of 5 across 2 sites. By that score, Cipherwins Casino ranks 4,164th of 4,286 rated casinos.

The countries players state most often are United Kingdom (27%), Germany (14%) and Netherlands (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Cipherwins Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the vague reasons given for withdrawal cancellations and the lack of transparency regarding account violations. Many expressed frustration over the inability to withdraw funds and the perception of being misled by the casino's bonus structure.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Bonus50%3
  • Withdrawal33%2
  • Account17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved83%5
  • Resolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom27%6
  • Germany14%3
  • Netherlands14%3
  • Sweden14%3
  • Austria9.1%2
  • Finland9.1%2
  • Canada4.5%1
  • Czechia4.5%1
  • France4.5%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–6–
20255–12–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–152.0 / 5
Casino Guru61–
AskGamblers–20.5 / 5

Block 09

Latest complaints and reviews

The newest records about Cipherwins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Austria · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Germany · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Cipherwins Casino

Who owns Cipherwins Casino?

Cipherwins Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.

Is Cipherwins Casino licensed?

Yes. Cipherwins Casino holds a licence from Curacao Gaming Control Board.

When was Cipherwins Casino founded?

Cipherwins Casino launched in 2025.

Which currencies does Cipherwins Casino accept?

Currencies listed for Cipherwins Casino: Euros, US dollars, Australian dollars, Canadian dollars, Norwegian kroner, British pounds sterling, New Zealand dollars, Brazilian reals and 6 more. Its site is available in 7 languages: English, German, French, Italian and 3 more.

What welcome bonuses does Cipherwins Casino offer?

14 welcome offers are listed for Cipherwins Casino. The first on the list is “150% up to 1 BTC + 150 Free Spins at Cipherwins Casino”, with a 40× wagering requirement.

Which countries is Cipherwins Casino available in?

Cipherwins Casino is listed in 13 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 5 more.

What bonuses and promotions does Cipherwins Casino run in Netherlands?

We read 34 live offers for Netherlands on the Cipherwins Casino site itself.

What do players say about Cipherwins Casino?

Players have filed 6 complaints and written 18 reviews about Cipherwins Casino. Players rate Cipherwins Casino 1.25 out of 5 on average across the 2 sites that publish one.

How many complaints has Cipherwins Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Cipherwins Casino.

Where do Cipherwins Casino’s players come from?

The countries named most often in complaints and reviews about Cipherwins Casino are United Kingdom (27%), Germany (14%) and Netherlands (14%).

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