igamingcpo.com

Casino profile

Moana Casino

Player complaints and reviews about Moana Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

moanacasino.com
Capture of the Moana Casino website

About

Moana Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, German, French, Italian. 14 account currencies are listed, including Euros, US dollars, Norwegian kroner, Canadian dollars. We list 17 welcome offers.

Moana Casino is listed in 13 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Moana Casino, as the licence register names it.

Legal name
Famagousta B.V
Curaçao licence reference
OGL/2023/155/0098
Registration number (Curaçao Chamber of Commerce)
152449
Incorporated
2020

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

17 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

13 records

What players report about Moana Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

25% resolved, of those with a known outcome

Total reviews

5

Across all review sites

Player rating

1.85 / 5

AskGamblers 1.85

GEO markets

5

Countries stated on 77% of records

Moana Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Moana Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 8 complaints and 5 reviews about Moana Casino on 2 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 3 reviews.

The review sites’ own scores average 1.85 out of 5 on one site. By that score, Moana Casino ranks 3,847th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Moana Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the variety of games available. They also enjoyed the numerous bonuses offered, despite some hidden conditions.

Players disliked the lack of communication regarding winnings, with some reporting refused payouts. Additionally, they found the chat support to be unreliable and the website prone to technical errors.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal75%6
  • Account13%1
  • Responsible gambling13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved75%6
  • Resolved25%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Finland40%4
  • Germany20%2
  • Sweden20%2
  • Italy10%1
  • Norway10%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–1–
20256–2–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru73–
AskGamblers121.85 / 5

Block 09

Latest complaints and reviews

The newest records about Moana Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Finland · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Finland · Casino Guru

  • Complaint

    Account not closed on request

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Finland · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Sweden · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Moana Casino

Who owns Moana Casino?

Moana Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.

Is Moana Casino licensed?

Yes. Moana Casino holds a licence from Curacao Gaming Control Board.

When was Moana Casino founded?

Moana Casino launched in 2025.

Which currencies does Moana Casino accept?

Currencies listed for Moana Casino: Euros, US dollars, Norwegian kroner, Canadian dollars, Brazilian reals, British pounds sterling, New Zealand dollars, Australian dollars and 6 more. Its site is available in 7 languages: English, German, French, Italian and 3 more.

What welcome bonuses does Moana Casino offer?

17 welcome offers are listed for Moana Casino. The first on the list is “150% up to €1000, 1st Deposit Welcome Bonus at Moana Casino”, with a 40× wagering requirement.

Which countries is Moana Casino available in?

Moana Casino is listed in 13 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 5 more.

What do players say about Moana Casino?

Players have filed 8 complaints and written 5 reviews about Moana Casino. Players rate Moana Casino 1.85 out of 5 on average on the 1 site that publishes a rating.

How many complaints has Moana Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about Moana Casino.