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Casino profile

Casinova Casino in Germany

Player complaints and reviews about Casinova Casino, plus its operator (KNG Partners), licences and welcome offers.

casinova.com
casinova.com
Capture of the Casinova Casino website

Profile

Website
casinova.com
Established
2024
Operator
KNG Partnersaffiliate programme
Company
KNG Marketing LTD
Licences
Languages
  • English
  • Spanish
  • Portuguese
  • French
  • Italian
  • Finnish
  • Norwegian
  • Polish
  • German
  • Hungarian
  • Czech
  • Greek
Currencies
  • Euros
  • Norwegian kroner
  • Hungarian forints
  • Polish zlotys
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Swiss francs
  • Bitcoin
  • Tether
  • Litecoin
  • Dogecoin Show more

About

On the Casinova Casino site for Germany, we found 5 tournaments.

Casinova Casino belongs to the KNG Partners affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, Spanish, Portuguese, French. 17 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 14 welcome offers.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

42 records

42 of the 173 records about Casinova Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

16

100% resolved, of those with a known outcome

Total reviews

26

Across all review sites

Player rating

1.0 / 5

26 ratings by these players

Share of all records

24%

of 173 about Casinova Casino

What players in Germany say about Casinova Casino

Players in Germany have filed 16 complaints and written 26 reviews about Casinova Casino. That is 24% of the 173 records about it from every market. Complaints make up 38% of their records, against 39% across all markets. Their reviews rate it 1.0 out of 5 on average (26 ratings), against 1.62 across all markets. 100% of their rated reviews give one or two stars; across all markets the share is 77%.

The most common problem in their complaints is “Withdrawal delay”: 63% of 16 complaints with a labelled problem (57% across all markets). 100% of their 16 complaints with a known outcome were resolved, against 91% across all markets. In the last 12 months: 6 complaints and 9 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casinova Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records38%39%
Resolved, of complaints with a known outcome100%91%
Average review rating, out of 51.01.62
Reviews rated 1–2 stars100%77%
Withdrawal delay, of labelled complaints63%57%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay63%10
  • Account not closed on request13%2
  • Withdrawal refused13%2
  • Account closed6.3%1
  • Support not responding6.3%1
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal75%12
  • Account19%3
  • Customer support6.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 1 star100%26
Share of 26 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games4.2%1
Share of the 24 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals63%15
  • Customer support33%8
  • Fairness & RTP25%6
  • Trust & licence25%6
  • Responsible gambling13%3
  • Account4.2%1
Share of the 24 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–9–
202511100%16–
20240–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–26–
Casino Guru16––

Block 11

Latest complaints and reviews

The newest records about Casinova Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casinova Casino in Germany

Does Casinova Casino run tournaments in Germany?

Yes. The Casinova Casino site for Germany lists 5 tournaments.

How many complaints and reviews about Casinova Casino come from players in Germany?

42 of the 173 complaints and reviews about Casinova Casino come from players in Germany. Across all its markets, 66 complaints have a known outcome, and 91% of them were resolved.

Who owns Casinova Casino?

Casinova Casino is operated by KNG Marketing LTD and runs under the KNG Partners affiliate programme.

Is Casinova Casino licensed?

Yes. Casinova Casino holds a licence from Anjouan Gaming Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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