Casino profile
Casino Cruise
Player reviews and complaints from independent sites, alongside the facts we have recorded about Casino Cruise and its operator (Genesis Affiliate).

Profile
- Website
- casinocruise.com
- Established
- 2014
- Operator
- Genesis Affiliateaffiliate programme
- Company
- Genesis Global Limited
- Languages
- Arabic
- English
- Finnish
- German
- Norwegian
- Swedish
- Russian
- Currencies
- Bulgarian leva
- Canadian dollars
- Swiss francs
- Czech Republic korunas
- Danish krone
- Euros
- British pounds sterling
- Croatian kunas
- Mexican pesos
- Norwegian kroner
- Peruvian nuevos soles
- Polish zlotys
- Romanian lei
- Russian rubles
- Swedish kronor
- US dollars
- Venezuelan bolívars
- South African Rand Show more
About
Casino Cruise is an online casino operating under the Genesis Affiliate affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2014. It holds licences from Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 7 languages, among them Arabic, English, Finnish, German. Accounts can be held in 18 currencies — Bulgarian leva, Canadian dollars, Swiss francs, Czech Republic korunas.
Player Intelligence
226 records
What players report about Casino Cruise on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
159
76% resolved, of those with a known outcome
Total reviews
67
Across all review sites
Player rating
2.8 / 5
AskGamblers 2.8
GEO markets
11
Countries stated on 19% of records
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Block 02
Complaint categories
- Withdrawal58%91
- Bonus15%23
- KYC / verification11%17
- Account6.3%10
- Payments & refunds5.1%8
- Other3.2%5
- Responsible gambling1.9%3
- Deposit0.6%1
Block 03
Complaint status
- Resolved70%112
- Unresolved22%35
- No status published6.3%10
- Status we do not recognise yet1.3%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from AskGamblers.
















