Casino profile

Cashmo Casino

Player complaints and reviews about Cashmo Casino, plus its operator (Heaven Affiliates), licences and welcome offers.

Closedcashmo.co.uk

cashmo.co.uk

About

Cashmo Casino belongs to the Heaven Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2019.

Player Intelligence

150 records

What players report about Cashmo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

67% resolved, of those with a known outcome

Total reviews

144

Across all review sites

Player rating

1.7 / 5

Trustpilot 1.7

GEO markets

Countries stated on 98% of records

Cashmo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cashmo Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 6 complaints and 144 reviews about Cashmo Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 1 review.

Reviewers give Cashmo Casino 2.24 out of 5 on average over 144 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 67% are one or two. The review sites’ own scores average 1.7 out of 5 on one site. By that score, Cashmo Casino ranks 3,926th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (24 reviews), “Bonuses” (14 reviews) and “Customer support” (11 reviews). The most common criticism concerns “Withdrawals” (57 reviews), “KYC / verification” (39 reviews) and “Customer support” (33 reviews).

The countries players state most often are United Kingdom (97%), United States (2%) and Ireland (0.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Cashmo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

202020212022

Complaints count

Period	Value
2020	1
2021	4
2022	1

Block 02

Complaint categories

Withdrawal67%4
KYC / verification17%1
Responsible gambling17%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved67%4
Unresolved33%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20192020202120222023202420252026

Reviews count

Period	Value
2019	21
2020	48
2021	29
2022	37
2023	6
2024	0
2025	2
2026	1

Block 05

Review stars

How the rated reviews split by star.

5 stars27%39
4 stars0.7%1
3 stars5.6%8
2 stars2.8%4
1 star64%92

Share of 144 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals18%24
Bonuses11%14
Customer support8.5%11
Games7.7%10
KYC / verification6.2%8
Fairness & RTP3.8%5

Share of the 130 reviews that name at least one aspect.reviews

Criticised

Withdrawals44%57
KYC / verification30%39
Customer support25%33
Trust & licence17%22
Bonuses14%18
Fairness & RTP14%18

Share of the 130 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.86

2.1

3.03

2.19

1.17

20192020202120222023202420252026

Rating history

Period	Value
2019	1.86
2020	2.1
2021	3.03
2022	2.19
2023	1.17
2024	0
2025	3
2026	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom97%143
United States2%3
Ireland0.7%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	1	–
2025	0	–	2	–
2023	0	–	6	–
2022	1	–	37	2.19
2021	4	–	29	3.03
2020	1	–	48	2.1
2019	0	–	21	1.86

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	144	1.7 / 5
AskGamblers	3	–	–
Casino Guru	2	–	–
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about Cashmo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewMay 29, 2026
1.0 of 5 stars
United States · Trustpilot
ReviewFeb 2, 2025
1.0 of 5 stars
United States · Trustpilot
ComplaintJul 28, 2021
Withdrawal refused
Resolved
United Kingdom · Casino Guru
ComplaintFeb 10, 2021
Documents rejected or requested again
Resolved
CasinoReviews
ComplaintApr 10, 2020
Self-exclusion
Resolved
United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Cashmo Casino

Who owns Cashmo Casino?

Cashmo Casino is operated by Intouch Games Ltd. and runs under the Heaven Affiliates affiliate programme.

When was Cashmo Casino founded?

Cashmo Casino launched in 2019. The site has since closed; its profile is kept for reference.

What do players say about Cashmo Casino?

Players have filed 6 complaints and written 144 reviews about Cashmo Casino. Players rate Cashmo Casino 1.7 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Cashmo Casino?

Praised most: “Withdrawals”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 28% of the rated reviews give four or five stars, and 67% give one or two.