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Casino profile

Bonus Boss Casino

Player complaints and reviews about Bonus Boss Casino, plus its operator (Heaven Affiliates), licences and welcome offers.

bonusboss.co.uk
bonusboss.co.uk
Capture of the Bonus Boss Casino website

Profile

Website
bonusboss.co.uk
Established
2020
Operator
Heaven Affiliatesaffiliate programme
Company
Intouch Games Ltd.
Licences
Unknown
Languages
Unknown
Currencies
Unknown

About

Bonus Boss Casino belongs to the Heaven Affiliates affiliate programme. The site launched in 2020.

Player Intelligence

62 records

What players report about Bonus Boss Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

61

Across all review sites

Player rating

1.5 / 5

Trustpilot 1.5

GEO markets

1

Countries stated on 100% of records

Bonus Boss Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Bonus Boss Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 1 complaint and 61 reviews about Bonus Boss Casino on 2 sites.

Reviewers give Bonus Boss Casino 1.61 out of 5 on average over 61 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 82% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, Bonus Boss Casino ranks 4,021st of 4,281 rated casinos. Reviewers most often praise “Withdrawals” (8 reviews). The most common criticism concerns “Withdrawals” (29 reviews), “KYC / verification” (20 reviews) and “Customer support” (20 reviews).

Every record that states a country comes from United Kingdom.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,890 brands Player Intelligence tracks.

Ask the AI analyst about Bonus Boss Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021
Complaints count

Block 02

Complaint categories

  • KYC / verification100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars8.2%5
  • 4 stars3.3%2
  • 3 stars6.6%4
  • 2 stars4.9%3
  • 1 star77%47
Share of 61 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals15%8
  • Bonuses7.3%4
  • Games7.3%4
  • KYC / verification5.5%3
  • Website & app3.6%2
  • Trust & licence3.6%2
Share of the 55 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals53%29
  • KYC / verification36%20
  • Customer support36%20
  • Trust & licence27%15
  • Fairness & RTP13%7
  • Bonuses11%6
Share of the 55 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom100%62
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20230–221.23
20220–221.64
20211–17–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–601.5 / 5
Casino Guru11–

Block 11

Latest complaints and reviews

The newest records about Bonus Boss Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Verification delay

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Bonus Boss Casino

Who owns Bonus Boss Casino?

Bonus Boss Casino is operated by Intouch Games Ltd. and runs under the Heaven Affiliates affiliate programme.

When was Bonus Boss Casino founded?

Bonus Boss Casino launched in 2020.

What do players say about Bonus Boss Casino?

Players have filed 1 complaint and written 61 reviews about Bonus Boss Casino. Players rate Bonus Boss Casino 1.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Bonus Boss Casino?

Praised most: “Withdrawals”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 11% of the rated reviews give four or five stars, and 82% give one or two.

Where do Bonus Boss Casino’s players come from?

Every complaint and review about Bonus Boss Casino that states a country comes from United Kingdom.

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