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Casino profile

Dr Slot Casino

Player complaints and reviews about Dr Slot Casino, plus its operator (Heaven Affiliates), licences and welcome offers.

drslot.co.uk
drslot.co.uk
Capture of the Dr Slot Casino website

Profile

Website
drslot.co.uk
Established
2018
Operator
Heaven Affiliatesaffiliate programme
Company
InTouch Games Limited
Licences
Unknown
Languages
Unknown
Currencies
Unknown

About

Dr Slot Casino belongs to the Heaven Affiliates affiliate programme. The site launched in 2018.

Player Intelligence

188 records

What players report about Dr Slot Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

180

Across all review sites

Player rating

1.4 / 5

Trustpilot 1.4

GEO markets

2

Countries stated on 99% of records

Dr Slot Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Dr Slot Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 8 complaints and 180 reviews about Dr Slot Casino on 4 sites.

Reviewers give Dr Slot Casino 2.06 out of 5 on average over 180 rated reviews, against 3.44 across all brands. 26% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 1.4 out of 5 on one site. By that score, Dr Slot Casino ranks 4,090th of 4,281 rated casinos. Reviewers most often praise “Withdrawals” (20 reviews), “Games” (17 reviews) and “Bonuses” (12 reviews). The most common criticism concerns “Withdrawals” (92 reviews), “Customer support” (51 reviews) and “KYC / verification” (32 reviews).

The countries players state most often are United Kingdom (99%) and Poland (0.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,890 brands Player Intelligence tracks.

Ask the AI analyst about Dr Slot Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023
Complaints count

Block 02

Complaint categories

  • Withdrawal88%7
  • KYC / verification13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2018201920202021202220232024
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars22%39
  • 4 stars3.9%7
  • 3 stars1.7%3
  • 2 stars3.9%7
  • 1 star69%124
Share of 180 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals12%20
  • Games10%17
  • Bonuses7.1%12
  • Customer support6%10
  • KYC / verification4.2%7
  • Fairness & RTP2.4%4
Share of the 168 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals55%92
  • Customer support30%51
  • KYC / verification19%32
  • Trust & licence16%27
  • Bonuses14%24
  • Fairness & RTP13%21
Share of the 168 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2018201920202021202220232024
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom99%185
  • Poland0.5%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20240–2–
20231–241.21
20221–291.79
20215–222.45
20201–832.42
20190–18–
20180–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1781.4 / 5
Casino Guru32–
AskGamblers4––
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Dr Slot Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Winnings voided

    Unresolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Dr Slot Casino

Who owns Dr Slot Casino?

Dr Slot Casino is operated by InTouch Games Limited and runs under the Heaven Affiliates affiliate programme.

When was Dr Slot Casino founded?

Dr Slot Casino launched in 2018.

What do players say about Dr Slot Casino?

Players have filed 8 complaints and written 180 reviews about Dr Slot Casino. Players rate Dr Slot Casino 1.4 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Dr Slot Casino?

Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 26% of the rated reviews give four or five stars, and 73% give one or two.

Where do Dr Slot Casino’s players come from?

The countries named most often in complaints and reviews about Dr Slot Casino are United Kingdom (99%) and Poland (0.5%).

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