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Casino profile

Carousel Casino

The operator behind Carousel Casino (Carousel Partners), its licences and its welcome offers.

carousel.co.za
carousel.co.za
Capture of the Carousel Casino website

Profile

Website
carousel.co.za
Established
2020
Operator
Carousel Partnersaffiliate programme
Company
Carousel Bets (Pty) Ltd
Licences
Languages
  • English
Currencies
  • South African Rand

About

Carousel Casino belongs to the Carousel Partners affiliate programme. The site launched in 2020. It holds a licence from North West Gambling Board. The interface is in English. One account currency is listed: South African Rand. We list one welcome offer.

Carousel Casino is listed in one market, South Africa. On the Carousel Casino site for South Africa, we found 6 promotions.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

25 records

What players report about Carousel Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

0

No outcome published

Total reviews

25

Across all review sites

Player rating

1.7 / 5

Trustpilot 1.7

GEO markets

2

Countries stated on 100% of records

Carousel Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Carousel Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 25 reviews about Carousel Casino on one site. In the 12 months to November 4, 2026, they filed no complaints and posted 10 reviews. Reviews are down 17% on the 12 months before (12).

Reviewers give Carousel Casino 1.4 out of 5 on average over 25 rated reviews, against 3.44 across all brands. 8% of the ratings are four or five stars, and 88% are one or two. The review sites’ own scores average 1.7 out of 5 on one site. By that score, Carousel Casino ranks 3,926th of 4,286 rated casinos. The most common criticism concerns “Fairness & RTP” (13 reviews) and “Trust & licence” (5 reviews).

The countries players state most often are Belgium (96%) and France (4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Carousel Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars4%1
  • 4 stars4%1
  • 3 stars4%1
  • 2 stars4%1
  • 1 star84%21
Share of 25 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals10%2
Share of the 20 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP65%13
  • Trust & licence25%5
  • Withdrawals20%4
  • Customer support15%3
  • Account5%1
  • Bonuses5%1
Share of the 20 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Belgium96%24
  • France4%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–9–
20250–12–
20240–2–
20230–1–
20220–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–251.7 / 5

Block 08

Latest complaints and reviews

The newest records about Carousel Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Carousel Casino

Who owns Carousel Casino?

Carousel Casino is operated by Carousel Bets (Pty) Ltd and runs under the Carousel Partners affiliate programme.

Is Carousel Casino licensed?

Yes. Carousel Casino holds a licence from North West Gambling Board.

When was Carousel Casino founded?

Carousel Casino launched in 2020.

Which currencies does Carousel Casino accept?

The one currency listed for Carousel Casino is South African Rand. Its site is available in one language: English.

What welcome bonuses does Carousel Casino offer?

One welcome offer is listed for Carousel Casino. The first on the list is “100% up to 5000 INRMexi at Carousel Casino”, with a 50× wagering requirement.

Which countries is Carousel Casino available in?

Carousel Casino is listed in 1 market: South Africa.

What bonuses and promotions does Carousel Casino run in South Africa?

We read 6 live offers for South Africa on the Carousel Casino site itself.

What do players say about Carousel Casino?

Players have written 25 reviews about Carousel Casino. Players rate Carousel Casino 1.7 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Carousel Casino?

Criticised most: “Fairness & RTP” and “Trust & licence”. 8% of the rated reviews give four or five stars, and 88% give one or two.

Where do Carousel Casino’s players come from?

The countries named most often in complaints and reviews about Carousel Casino are Belgium (96%) and France (4%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Carousel Casino, and ones players rate about the same.