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BruceBet Casino in Germany

Player complaints and reviews about BruceBet Casino, plus its operator (MB Partners), licences and welcome offers.

bruce.bet
Capture of the BruceBet Casino website

About

On the BruceBet Casino site for Germany, we found 4 welcome bonuses and 1 tournament.

BruceBet Casino belongs to the MB Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, German, Polish, Norwegian. 15 account currencies are listed, including Euros, Canadian dollars, Swiss francs, Danish krone.

Licensee

The company that holds the Curaçao licence for BruceBet Casino, as the licence register names it.

Legal name
Inextro B.V.
Curaçao licence reference
OGL/2024/1056/0702
Registration number (Curaçao Chamber of Commerce)
146616

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

635 records

635 of the 1,775 records about BruceBet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

100

99% resolved, of those with a known outcome

Total reviews

535

Across all review sites

Player rating

4.01 / 5

535 ratings by these players

Share of all records

36%

of 1,775 about BruceBet Casino

What players in Germany say about BruceBet Casino

Players in Germany have filed 100 complaints and written 535 reviews about BruceBet Casino. That is 36% of the 1,775 records about it from every market. Complaints make up 16% of their records, against 11% across all markets. Their reviews rate it 4.01 out of 5 on average (535 ratings), against 4.04 across all markets. 18% of their rated reviews give one or two stars; across all markets the share is 18%.

The most common problem in their complaints is “Withdrawal delay”: 42% of 100 complaints with a labelled problem (44% across all markets). 99% of their 99 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 38 complaints and 402 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about BruceBet Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records16%11%
Resolved, of complaints with a known outcome99%97%
Average review rating, out of 54.014.04
Reviews rated 1–2 stars18%18%
Withdrawal delay, of labelled complaints42%44%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%42
  • Documents rejected or requested again31%31
  • Verification delay7%7
  • Withdrawal refused6%6
  • Account blocked3%3
  • Bonus winnings confiscated3%3
  • Deposit not credited3%3
  • Game malfunction2%2
  • Other problems3%3
Share of the 100 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%49
  • KYC / verification38%38
  • Bonus4%4
  • Account3%3
  • Deposit3%3
  • Technical2%2
  • Customer support1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved98%98
  • Open1%1
  • Unresolved1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars60%321
  • 4 stars14%75
  • 3 stars8%43
  • 2 stars3.2%17
  • 1 star15%79
Share of 535 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games26%81
  • Bonuses23%70
  • Withdrawals19%58
  • Customer support18%55
  • Website & app10%32
  • Fairness & RTP4.8%15
Share of the 310 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%52
  • Bonuses14%42
  • KYC / verification10%32
  • Fairness & RTP6.5%20
  • Customer support6.1%19
  • Trust & licence3.5%11
Share of the 310 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263097%543.35
202536100%4514.23
202433100%301.93
20231–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–532–
Casino Guru1003–

Block 11

Latest complaints and reviews

The newest records about BruceBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    2.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about BruceBet Casino in Germany

What bonuses and promotions does BruceBet Casino run in Germany?

We read 4 live offers for Germany on the BruceBet Casino site itself.

Does BruceBet Casino run tournaments in Germany?

Yes. The BruceBet Casino site for Germany lists 1 tournament.

How many complaints and reviews about BruceBet Casino come from players in Germany?

635 of the 1,775 complaints and reviews about BruceBet Casino come from players in Germany. Across all its markets, 191 complaints have a known outcome, and 97% of them were resolved.

Who owns BruceBet Casino?

BruceBet Casino is operated by Inextro B.V. and runs under the MB Partners affiliate programme.