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Casino profile
Booi Casino
Player complaints and reviews about Booi Casino, plus its operator (Gambling Craft), licences and welcome offers.
booi.com
Profile
- Website
- booi.com
- Established
- 2019
- Operator
- Gambling Craftaffiliate programme
- Company
- Globonet B.V.
- Licences
- Languages
- English
- Russian
- Polish
- French
- Portuguese
- Spanish
- Kazakh
- Currencies
- Euros
- US dollars
- Russian rubles
- Canadian dollars
- Polish zlotys
- Indian rupees
- Brazilian reals
- New Zealand dollars
- Kazakhstani tenges
- Chilean pesos
About
Booi Casino belongs to the Gambling Craft affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, Russian, Polish, French. 10 account currencies are listed, including Euros, US dollars, Russian rubles, Canadian dollars. We list 4 welcome offers.
Booi Casino is listed in 12 markets, among them Canada, France, Belgium and Spain.
Licensee
The company that holds the Curaçao licence for Booi Casino, as the licence register names it.
- Legal name
- Globonet B.V.
- Curaçao licence reference
- OGL/2024/367/0690
- Registration number (Curaçao Chamber of Commerce)
- 146296
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to $500 + 100 Free Spins, 1st Deposit Welcome Bonus at Booi Casino
- Bonus
- 100%
- Max bonus
- $500
- Free spins
- 100
- Min deposit
- $10
- Wagering
- 40xb
- Max bet
- $20
Wagering applies to the bonus amount.
75% up to $500, 2nd Deposit Bonus at Booi Casino
- Bonus
- 75%
- Max bonus
- $500
- Min deposit
- $5
- Wagering
- 40xb
- Max bet
- $20
Wagering applies to the bonus amount.
50% up to $500, 3rd Deposit Bonus at Booi Casino
- Bonus
- 50%
- Max bonus
- $500
- Min deposit
- $10
- Wagering
- 40xb
- Max bet
- $20
Wagering applies to the bonus amount.
Player Intelligence
580 records
What players report about Booi Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
257
69% resolved, of those with a known outcome
Total reviews
323
Across all review sites
Player rating
3.2 / 5
affgambler.ru 3.0 · AskGamblers 3.9 · Trustpilot 2.7
GEO markets
34
Countries stated on 41% of records
Booi Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Booi Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 257 complaints and 323 reviews about Booi Casino on 6 sites. In the 12 months to November 5, 2026, they filed 29 complaints and posted 67 reviews. That is 12% fewer complaints than in the 12 months before (33). Reviews are down 3% on the 12 months before (69). The average review rating fell from 3.28 to 3.2 out of 5 year on year. Of the complaints with a known outcome, 69% were resolved in the last 12 months, against 67% in the 12 months before.
The problem players report most often is “Deposit not credited”: 16% of the 236 complaints with a labelled problem. Next come “Documents rejected or requested again” (16%) and “Withdrawal delay” (14%). Complaints about “Withdrawal” make up 23% of those with a topic, against 29% across all brands.
Of the 257 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Booi Casino 1,202nd of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 71%.
Reviewers give Booi Casino 3.25 out of 5 on average over 265 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 3.2 out of 5 across 3 sites. By that score, Booi Casino ranks 2,041st of 4,287 rated casinos. Reviewers most often praise “Games” (138 reviews), “Withdrawals” (115 reviews) and “Website & app” (98 reviews). The most common criticism concerns “Bonuses” (91 reviews), “Fairness & RTP” (58 reviews) and “Website & app” (58 reviews).
The countries players state most often are Russia (65%), Brazil (6.8%) and United Arab Emirates (3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Booi Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players frequently praise the diverse game selection and efficient payments, with both areas drawing significantly more positive than negative feedback. Customer support and the bonus program appear to be areas for potential improvement, as reviews lean slightly negative.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
57
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 6 |
| 2020 | 22 |
| 2021 | 38 |
| 2022 | 38 |
| 2023 | 43 |
| 2024 | 57 |
| 2025 | 29 |
| 2026 | 24 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Deposit not credited16%37
- Documents rejected or requested again16%37
- Withdrawal delay14%34
- Account blocked14%33
- Bonus not credited9.3%22
- Withdrawal refused5.1%12
- Bonus winnings confiscated4.2%10
- Verification delay4.2%10
- Other problems17%41
Block 03
Complaint categories
- Withdrawal23%58
- KYC / verification19%49
- Account18%47
- Deposit15%39
- Bonus14%37
- Technical4.7%12
- Payments & refunds4.3%11
- Other1.2%3
- Customer support0.4%1
Block 04
Complaint status
- Resolved69%177
- Unresolved31%80
Block 05
Booi Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Booi Casino | All brands |
|---|---|---|
| Complaints resolved | 69% | 59% |
| Average review rating | 3.25 | 3.44 |
| Complaints per 100 reviews | 79.6 | 26.4 |
| Share of “Withdrawal” complaints | 23% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
69
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 26 |
| 2020 | 24 |
| 2021 | 50 |
| 2022 | 32 |
| 2023 | 35 |
| 2024 | 27 |
| 2025 | 69 |
| 2026 | 60 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars26%69
- 4 stars29%78
- 3 stars22%58
- 2 stars8.3%22
- 1 star14%38
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games47%138
- Withdrawals39%115
- Website & app34%98
- Bonuses33%97
- Customer support23%66
- Deposits & payment methods22%65
Criticised
- Bonuses31%91
- Fairness & RTP20%58
- Website & app20%58
- Customer support20%57
- Withdrawals18%54
- KYC / verification16%47
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.93
4.43
3.08
3.32
2.74
3.5
3.26
3.2
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 3.93 |
| 2020 | 4.43 |
| 2021 | 3.08 |
| 2022 | 3.32 |
| 2023 | 2.74 |
| 2024 | 3.5 |
| 2025 | 3.26 |
| 2026 | 3.2 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Russia65%154
- Brazil6.8%16
- United Arab Emirates3%7
- Greece2.5%6
- Poland2.1%5
- Austria1.7%4
- Belarus1.7%4
- Canada1.3%3
- India1.3%3
- Slovakia1.3%3
- Other countries14%32
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 24 | 67% | 60 | 3.19 |
| 2025 | 29 | 72% | 69 | 3.27 |
| 2024 | 57 | 65% | 27 | 3.5 |
| 2023 | 43 | 81% | 35 | 2.73 |
| 2022 | 38 | 68% | 32 | – |
| 2021 | 38 | 68% | 50 | 3.08 |
| 2020 | 22 | 55% | 24 | – |
| 2019 | 6 | – | 26 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| latestcasinobonuses.bet | 158 | 199 | – |
| affgambler.ru | 54 | 69 | 3.0 / 5 |
| Casino Guru | 35 | 22 | – |
| AskGamblers | 8 | 17 | 3.9 / 5 |
| Trustpilot | – | 16 | 2.7 / 5 |
| CasinoReviews | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Booi Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
3.5 of 5 stars
Russia · latestcasinobonuses.bet
- Review
3.0 of 5 stars
Russia · latestcasinobonuses.bet
- Complaint
Deposit not credited
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Account not closed on request
ResolvedRussia · latestcasinobonuses.bet
- Complaint
Withdrawal delay
ResolvedRussia · latestcasinobonuses.bet
15 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from affgambler.ru, AskGamblers, Trustpilot.
Questions about Booi Casino
Who owns Booi Casino?
Booi Casino is operated by Globonet B.V. and runs under the Gambling Craft affiliate programme.
Is Booi Casino licensed?
Yes. Booi Casino holds a licence from Curacao Gaming Control Board.
When was Booi Casino founded?
Booi Casino launched in 2019.
Which currencies does Booi Casino accept?
Currencies listed for Booi Casino: Euros, US dollars, Russian rubles, Canadian dollars, Polish zlotys, Indian rupees, Brazilian reals, New Zealand dollars and 2 more. Its site is available in 7 languages: English, Russian, Polish, French and 3 more.
What welcome bonuses does Booi Casino offer?
4 welcome offers are listed for Booi Casino. The first on the list is “25 FREE SPINS on Wrath of the Ronin”, with a 50× wagering requirement.
Which countries is Booi Casino available in?
Booi Casino is listed in 12 markets: Belgium, Brazil, Canada, Chile, France, India, Kazakhstan, New Zealand and 4 more.
What do players say about Booi Casino?
Players have filed 257 complaints and written 323 reviews about Booi Casino. Players rate Booi Casino 3.2 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Booi Casino?
“Deposit not credited” – 16% of the 236 complaints about Booi Casino with a labelled problem. Followed by “Documents rejected or requested again” (16%) and “Withdrawal delay” (14%).
Do players report withdrawal problems at Booi Casino?
Withdrawals are the topic of 58 complaints about Booi Casino: 23% of the 257 with a topic. The most common withdrawal problem is “Withdrawal delay” (59% of them). Of the withdrawal complaints with a known outcome, 71% were resolved.
Does Booi Casino resolve player complaints?
69% of the 257 complaints about Booi Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Booi Casino is 1,202nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Booi Casino?
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Bonuses”, “Fairness & RTP” and “Website & app”. 55% of the rated reviews give four or five stars, and 23% give one or two.
How many complaints has Booi Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 29 complaints about Booi Casino. That is 12% fewer than in the 12 months before, when there were 33.
Where do Booi Casino’s players come from?
The countries named most often in complaints and reviews about Booi Casino are Russia (65%), Brazil (6.8%) and United Arab Emirates (3%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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