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Casino profile

Boho Casino in Canada

Player complaints and reviews about Boho Casino, plus its operator (Boho Affiliates), licences and welcome offers.

bohocasino.com
bohocasino.com
Capture of the Boho Casino website

Profile

Website
bohocasino.com
Established
2021
Operator
Boho Affiliatesaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • Portuguese
  • German
  • French
  • Arabic
  • Norwegian
  • Russian
  • Kazakh
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • Dogecoin
  • Brazilian reals
  • Kazakhstani tenges

About

On the Boho Casino site for Canada, we found a loyalty programme with 6 tiers. The registration form for Canada has 7 fields; the required ones include e-mail, password and phone.

Boho Casino belongs to the Boho Affiliates affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 8 languages, including English, Portuguese, German, French. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 16 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

16 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Access to Exclusive Games and Events

    Unlock opportunities to play branded, exclusive games and participate in special offline events for a chance to win even bigger rewards.

  2. 2

    Customized Offers

    Receive tailored offers designed to match your gaming preferences and habits, ensuring a truly personalized journey.

  3. 3

    Exclusive Bonuses and Promotions

    Experience next-level bonuses crafted exclusively for VIP members. These unique promotions are designed to provide an unparalleled gaming experience.

  4. 4

    No Limitations

    Benefit from a flexible and personalized approach to rules and limits. Work directly with your VIP host to negotiate terms and customize your experience.

  5. 5

    Personalized Account Management

    Enjoy dedicated assistance from your exclusive VIP host, available whenever you need support. Your host ensures a seamless and personalized gaming experience.

  6. 6

    Priority Customer Support

    Gain access to 24/7 priority support. Our VIP support team redefines customer service, delivering the best experience possible.

Sign-up requirements

9 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Date of birth
  4. Date of birth
  5. Date of birth
  6. Country code
  7. Phonerequired

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Canada

86 records

86 of the 960 records about Boho Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

23

95% resolved, of those with a known outcome

Total reviews

63

Across all review sites

Player rating

3.83 / 5

63 ratings by these players

Share of all records

9%

of 960 about Boho Casino

What players in Canada say about Boho Casino

Players in Canada have filed 23 complaints and written 63 reviews about Boho Casino. That is 9% of the 960 records about it from every market. Complaints make up 27% of their records, against 8.6% across all markets. Their reviews rate it 3.83 out of 5 on average (63 ratings), against 4.26 across all markets. 22% of their rated reviews give one or two stars; across all markets the share is 12%.

The most common problem in their complaints is “Account not closed on request”: 43% of 21 complaints with a labelled problem (26% across all markets). 95% of their 21 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 16 complaints and 57 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Boho Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records27%8.6%
Resolved, of complaints with a known outcome95%94%
Average review rating, out of 53.834.26
Reviews rated 1–2 stars22%12%
Account not closed on request, of labelled complaints43%26%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account not closed on request43%9
  • Self-exclusion19%4
  • Gambling limits9.5%2
  • Withdrawal delay9.5%2
  • Withdrawal limits9.5%2
  • Account blocked4.8%1
  • Deposit not credited4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account43%10
  • Responsible gambling26%6
  • Withdrawal17%4
  • Deposit4.3%1
  • Other4.3%1
  • Payments & refunds4.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved87%20
  • Open8.7%2
  • Unresolved4.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars54%34
  • 4 stars19%12
  • 3 stars4.8%3
  • 1 star22%14
Share of 63 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support43%26
  • Games40%24
  • Withdrawals28%17
  • Bonuses13%8
  • Website & app13%8
  • KYC / verification8.3%5
Share of the 60 reviews that name at least one aspect.reviews

Criticised

  • Customer support13%8
  • Withdrawals13%8
  • Bonuses12%7
  • Trust & licence8.3%5
  • Account6.7%4
  • Fairness & RTP6.7%4
Share of the 60 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261593%544.0
20253–6–
20241–2–
20231–1–
20221–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–56–
Casino Guru187–
AskGamblers5––

Block 11

Latest complaints and reviews

The newest records about Boho Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    Canada · Casino Guru

  • Complaint

    Account not closed on request

    Open

    Canada · Casino Guru

  • Complaint

    Payments & refunds

    Resolved

    Canada · AskGamblers

14 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Boho Casino in Canada

Does Boho Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 6 tiers.

What does Boho Casino ask for at registration in Canada?

The Boho Casino registration form for Canada has 7 fields, including e-mail, password, date of birth, country code, phone. Marked as required: e-mail, password, phone.

How many complaints and reviews about Boho Casino come from players in Canada?

86 of the 960 complaints and reviews about Boho Casino come from players in Canada. Across all its markets, 80 complaints have a known outcome, and 94% of them were resolved.

Who owns Boho Casino?

Boho Casino is operated by Metlait SRL and runs under the Boho Affiliates affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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