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Casinozer Casino

Player complaints and reviews about Casinozer Casino, plus its operator (Casinozer Affiliates), licences and welcome offers.

casinozer.com
Capture of the Casinozer Casino website

About

Casinozer Casino belongs to the Casinozer Affiliates affiliate programme. The site launched in 2021. It holds a licence from Anjouan Gaming Board. The interface is available in 7 languages, including English, Finnish, French, German. 6 account currencies are listed, including Russian rubles, Euros, Canadian dollars, Brazilian reals. We list one welcome offer.

Casinozer Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Casinozer Casino site for Finland, we found 3 promotions and a loyalty programme with 4 tiers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

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  2. 2

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  3. 3

    Talouden etuoikeudet

    VIP-jäsenenä nautit erityisistä etuoikeuksista. VIP-pelaajamme nauttivat korkeammista nostorajoista ja saavat joka maanantai jopa 12 % käteispalautuksen edellisen viikon nettotappioista sekä joka keskiviikko ilmaiskierroksia.

  4. 4

    VIP Tarjoukset

    Säännöllisten bonusten ja kampanjoiden lisäksi saat VIP-asiakkaana eksklusiivisia tarjouksia ja erikoisoikeuksia. Loppujen lopuksi sinä olet todellinen kuningas!

Player Intelligence

2,619 records

What players report about Casinozer Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

25

84% resolved, of those with a known outcome

Total reviews

2,594

Across all review sites

Player rating

4.35 / 5

Trustpilot 4.5 · AskGamblers 4.2

GEO markets

54

Countries stated on 100% of records

Casinozer Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casinozer Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 25 complaints and 2,594 reviews about Casinozer Casino on 4 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 198 reviews. Reviews are down 11% on the 12 months before (223). The average review rating rose from 4.47 to 4.52 out of 5 year on year.

The problem players report most often is “Self-exclusion”: 21% of the 24 complaints with a labelled problem. Next come “Withdrawal delay” (17%) and “Account closed” (13%). Complaints about “Account” make up 29% of those with a topic, against 15% across all brands.

Of the 25 complaints with a known outcome, 84% were resolved, against 59% across all brands. That puts Casinozer Casino 645th of 1,916 casinos with at least 10 such complaints.

Reviewers give Casinozer Casino 4.58 out of 5 on average over 2,594 rated reviews, against 3.44 across all brands. 92% of the ratings are four or five stars, and 7% are one or two. The review sites’ own scores average 4.35 out of 5 across 2 sites. By that score, Casinozer Casino ranks 406th of 4,287 rated casinos. Reviewers most often praise “Customer support” (1,304 reviews), “Games” (615 reviews) and “Withdrawals” (493 reviews). The most common criticism concerns “Withdrawals” (81 reviews), “Customer support” (65 reviews) and “Bonuses” (62 reviews).

The countries players state most often are France (72%), Germany (5.6%) and Belgium (3.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Casinozer Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Few areas receive substantial praise, though some users mention the game selection. Payments and customer support appear to be significant pain points based on feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion21%5
  • Withdrawal delay17%4
  • Account closed13%3
  • Account blocked8.3%2
  • Account not closed on request8.3%2
  • Documents rejected or requested again8.3%2
  • Game malfunction8.3%2
  • Deposit not credited4.2%1
  • Other problems13%3
Share of the 24 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account29%7
  • Responsible gambling21%5
  • Withdrawal21%5
  • KYC / verification13%3
  • Deposit8.3%2
  • Technical8.3%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved84%21
  • Unresolved16%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casinozer Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casinozer Casino against the market
MeasureCasinozer CasinoAll brands
Complaints resolved84%59%
Average review rating4.583.44
Complaints per 100 reviews126.4
Share of “Account” complaints29%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars80%2,068
  • 4 stars12%316
  • 3 stars1.1%28
  • 2 stars0.5%12
  • 1 star6.6%170
Share of 2,594 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support60%1,304
  • Games28%615
  • Withdrawals23%493
  • Sportsbook16%352
  • Bonuses15%322
  • Trust & licence13%290
Share of the 2,161 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals3.7%81
  • Customer support3%65
  • Bonuses2.9%62
  • Trust & licence2.4%52
  • Account1.9%41
  • Fairness & RTP1.8%38
Share of the 2,161 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • France72%1,893
  • Germany5.6%147
  • Belgium3.6%94
  • Italy3.1%82
  • Réunion2%53
  • Brazil1.9%49
  • Switzerland1.9%49
  • Canada1.6%43
  • Portugal1.2%32
  • Austria1.1%30
  • Other countries5.4%140
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–1704.51
20251–2184.42
20245–6874.62
20238–6414.57
20227–6884.62
20210–1904.59

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,5624.5 / 5
Casino Guru2327–
AskGamblers154.2 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Casinozer Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    Canada · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Austria · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Casinozer Casino

Who owns Casinozer Casino?

Casinozer Casino is operated by Buscarar SRL and runs under the Casinozer Affiliates affiliate programme.

Is Casinozer Casino licensed?

Yes. Casinozer Casino holds a licence from Anjouan Gaming Board.

When was Casinozer Casino founded?

Casinozer Casino launched in 2021.

Which currencies does Casinozer Casino accept?

Currencies listed for Casinozer Casino: Russian rubles, Euros, Canadian dollars, Brazilian reals, Belarusian rubles, US dollars. Its site is available in 7 languages: English, Finnish, French, German and 3 more.

What welcome bonuses does Casinozer Casino offer?

One welcome offer is listed for Casinozer Casino. The first on the list is “Up to 100 Free Spins at Casinozer Casino”, with a 1× wagering requirement.

Which countries is Casinozer Casino available in?

Casinozer Casino is listed in 9 markets: Austria, Belgium, Brazil, Canada, Finland, France, Germany, Italy and 1 more.

What bonuses and promotions does Casinozer Casino run in Finland?

We read 3 live offers for Finland on the Casinozer Casino site itself.

Does Casinozer Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 4 tiers.

What do players say about Casinozer Casino?

Players have filed 25 complaints and written 2,594 reviews about Casinozer Casino. Players rate Casinozer Casino 4.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Casinozer Casino?

“Self-exclusion” – 21% of the 24 complaints about Casinozer Casino with a labelled problem. Followed by “Withdrawal delay” (17%) and “Account closed” (13%).

Do players report withdrawal problems at Casinozer Casino?

Withdrawals are the topic of 5 complaints about Casinozer Casino: 21% of the 24 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them).

Does Casinozer Casino resolve player complaints?

84% of the 25 complaints about Casinozer Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Casinozer Casino is 645th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casinozer Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 92% of the rated reviews give four or five stars, and 7% give one or two.

How many complaints has Casinozer Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 4 complaints about Casinozer Casino.

Where do Casinozer Casino’s players come from?

The countries named most often in complaints and reviews about Casinozer Casino are France (72%), Germany (5.6%) and Belgium (3.6%).