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Casino profile

Boho Casino

Player complaints and reviews about Boho Casino, plus its operator (Boho Affiliates), licences and welcome offers.

bohocasino.com
bohocasino.com
Capture of the Boho Casino website

Profile

Website
bohocasino.com
Established
2021
Operator
Boho Affiliatesaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • Portuguese
  • German
  • French
  • Arabic
  • Norwegian
  • Russian
  • Kazakh
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • Dogecoin
  • Brazilian reals
  • Kazakhstani tenges

About

Boho Casino belongs to the Boho Affiliates affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 8 languages, including English, Portuguese, German, French. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 16 welcome offers.

Boho Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Boho Casino site for Germany, we found 4 promotions and a loyalty programme with 6 tiers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

16 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Personalisierte Kontoverwaltung

    Genießen Sie die exklusive Betreuung durch Ihren persönlichen VIP-Host, der jederzeit für Sie da ist. Ihr Host sorgt für ein reibungsloses und individuelles Spielerlebnis.

  2. 2

    Exklusive Boni und Aktionen

    Erleben Sie Bonusangebote der nächsten Stufe, die exklusiv für VIP-Mitglieder entwickelt wurden. Diese einzigartigen Aktionen bieten ein unvergleichliches Spielerlebnis.

  3. 3

    Keine Einschränkungen

    Profitieren Sie von einem flexiblen und persönlichen Ansatz bei Regeln und Limits. Arbeiten Sie direkt mit Ihrem VIP-Host zusammen, um Bedingungen zu verhandeln und Ihr Erlebnis anzupassen.

  4. 4

    Individuelle Angebote

    Erhalten Sie maßgeschneiderte Angebote, die Ihren Spielvorlieben und Gewohnheiten entsprechen – für eine wirklich persönliche Reise.

  5. 5

    Priorisierter Kundensupport

    Erhalten Sie Zugang zu einem 24/7-Support mit höchster Priorität. Unser VIP-Support-Team setzt neue Maßstäbe im Kundenservice und bietet Ihnen das bestmögliche Erlebnis.

  6. 6

    Zugang zu exklusiven Spielen und Events

    Entsperren Sie die Möglichkeit, gebrandete exklusive Spiele zu spielen und an besonderen Offline-Events teilzunehmen – für die Chance auf noch größere Gewinne.

Player Intelligence

960 records

What players report about Boho Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

83

94% resolved, of those with a known outcome

Total reviews

877

Across all review sites

Player rating

4.35 / 5

AskGamblers 4.6 · Trustpilot 4.1

GEO markets

28

Countries stated on 44% of records

Boho Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Boho Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 83 complaints and 877 reviews about Boho Casino on 4 sites. In the 12 months to November 5, 2026, they filed 51 complaints and posted 433 reviews. Reviews are up 2,447% on the 12 months before (17).

The problem players report most often is “Self-exclusion”: 27% of the 81 complaints with a labelled problem. Next come “Account not closed on request” (26%) and “Withdrawal delay” (19%). Complaints about “Responsible gambling” make up 33% of those with a topic, against 1.7% across all brands.

Of the 80 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Boho Casino 221st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Boho Casino 4.26 out of 5 on average over 871 rated reviews, against 3.44 across all brands. 85% of the ratings are four or five stars, and 12% are one or two. The review sites’ own scores average 4.35 out of 5 across 2 sites. By that score, Boho Casino ranks 407th of 4,286 rated casinos. Reviewers most often praise “Games” (506 reviews), “Customer support” (370 reviews) and “Website & app” (287 reviews). The most common criticism concerns “Bonuses” (114 reviews), “Withdrawals” (81 reviews) and “Customer support” (70 reviews).

The countries players state most often are Australia (27%), Canada (20%) and Austria (13%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Boho Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciate the vast selection of games and the user-friendly design of the platform, making it easy to find new titles. Additionally, many have praised the responsive customer support and the quick processing of withdrawals.

Players have expressed frustration with slow withdrawal times, often taking longer than the promised 48 hours. There are also complaints about poor customer service and issues with verification processes that lead to delays in accessing funds.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion27%22
  • Account not closed on request26%21
  • Withdrawal delay19%15
  • Gambling limits6.2%5
  • Account blocked4.9%4
  • Withdrawal refused4.9%4
  • Deposit not credited3.7%3
  • Deposit refund2.5%2
  • Other problems6.2%5
Share of the 81 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Responsible gambling33%27
  • Account31%26
  • Withdrawal25%21
  • Deposit6%5
  • Bonus1.2%1
  • KYC / verification1.2%1
  • Other1.2%1
  • Payments & refunds1.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%75
  • Unresolved6%5
  • Open2.4%2
  • Closed without an outcome1.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Boho Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Boho Casino against the market
MeasureBoho CasinoAll brands
Complaints resolved94%59%
Average review rating4.263.44
Complaints per 100 reviews9.526.4
Share of “Responsible gambling” complaints33%1.7%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars71%615
  • 4 stars15%127
  • 3 stars2.6%23
  • 2 stars0.9%8
  • 1 star11%98
Share of 871 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games61%506
  • Customer support45%370
  • Website & app35%287
  • Bonuses31%253
  • Withdrawals25%210
  • Deposits & payment methods16%133
Share of the 828 reviews that name at least one aspect.reviews

Criticised

  • Bonuses14%114
  • Withdrawals9.8%81
  • Customer support8.5%70
  • Website & app6.6%55
  • Deposits & payment methods5.9%49
  • Trust & licence4.8%40
Share of the 828 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia27%113
  • Canada20%86
  • Austria13%56
  • Germany9.6%41
  • Spain5.4%23
  • Ireland4.9%21
  • New Zealand3.8%16
  • Switzerland2.8%12
  • Slovenia2.8%12
  • Norway2.1%9
  • Other countries8.7%37
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265094%4034.16
20258–524.03
20246–2444.55
20237–1314.42
20228–473.48

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers215184.6 / 5
Trustpilot–3154.1 / 5
Casino Guru5840–
latestcasinobonuses.bet44–

Block 13

Latest complaints and reviews

The newest records about Boho Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Austria · Casino Guru

  • Review

    1.0 of 5 stars

    Ireland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

  • Complaint

    Self-exclusion

    Resolved

    AskGamblers

65 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Boho Casino

Who owns Boho Casino?

Boho Casino is operated by Metlait SRL and runs under the Boho Affiliates affiliate programme.

Is Boho Casino licensed?

Yes. Boho Casino holds a licence from Tobique Gaming Commission.

When was Boho Casino founded?

Boho Casino launched in 2021.

Which currencies does Boho Casino accept?

Currencies listed for Boho Casino: Euros, US dollars, Canadian dollars, Australian dollars, New Zealand dollars, Norwegian kroner, Bitcoin, Bitcoin Cash and 7 more. Its site is available in 8 languages: English, Portuguese, German, French and 4 more.

What welcome bonuses does Boho Casino offer?

16 welcome offers are listed for Boho Casino. The first on the list is “150% up to €777 + 100 Free Spins at Boho Casino”, with a 40× wagering requirement.

Which countries is Boho Casino available in?

Boho Casino is listed in 12 markets: Australia, Austria, Belgium, Brazil, Canada, France, Germany, Kazakhstan and 4 more.

What bonuses and promotions does Boho Casino run in Germany?

We read 4 live offers for Germany on the Boho Casino site itself.

Does Boho Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 6 tiers.

What do players say about Boho Casino?

Players have filed 83 complaints and written 877 reviews about Boho Casino. Players rate Boho Casino 4.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Boho Casino?

“Self-exclusion” – 27% of the 81 complaints about Boho Casino with a labelled problem. Followed by “Account not closed on request” (26%) and “Withdrawal delay” (19%).

Do players report withdrawal problems at Boho Casino?

Withdrawals are the topic of 21 complaints about Boho Casino: 25% of the 83 with a topic. The most common withdrawal problem is “Withdrawal delay” (71% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Boho Casino resolve player complaints?

94% of the 80 complaints about Boho Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Boho Casino is 221st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Boho Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 85% of the rated reviews give four or five stars, and 12% give one or two.

How many complaints has Boho Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 51 complaints about Boho Casino.

Where do Boho Casino’s players come from?

The countries named most often in complaints and reviews about Boho Casino are Australia (27%), Canada (20%) and Austria (13%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Boho Casino, and ones players rate about the same.