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Casino profile

Bitcasino.io in Japan

Player complaints and reviews about Bitcasino.io, plus its operator (Partners.io Affiliates), licences and welcome offers.

bitcasino.io
bitcasino.io
Capture of the Bitcasino.io website

Profile

Website
bitcasino.io
Established
2014
Operator
Partners.io Affiliatesaffiliate programme
Company
Moon Technologies B.V.
Licences
Languages
  • Chinese
  • English
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai
  • French
  • Vietnamese
  • Turkish
  • Arabic
Currencies
  • Bitcoin
  • Ethereum
  • Litecoin
  • TRON
  • Ripple
  • Tether
  • Dogecoin
  • ADA
  • Binance Coin
  • USD Coin

About

On the Bitcasino.io site for Japan, we found 7 promotions.

Bitcasino.io belongs to the Partners.io Affiliates affiliate programme. The site launched in 2014. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including Chinese, English, German, Japanese. 10 account currencies are listed, including Bitcoin, Ethereum, Litecoin, TRON. We list 2 welcome offers.

Licensee

The company that holds the Curaçao licence for Bitcasino.io, as the licence register names it.

Legal name
Moon Technologies B.V.
Curaçao licence reference
OGL/2023/111/0069
Registration number (Curaçao Chamber of Commerce)
152185
Incorporated
2019

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Japan

14 records

14 of the 462 records about Bitcasino.io come from players who state they are in Japan. The figures below are theirs alone; the casino page covers every market.

Total complaints

8

88% resolved, of those with a known outcome

Total reviews

6

Across all review sites

Player rating

2.33 / 5

6 ratings by these players

Share of all records

3%

of 462 about Bitcasino.io

What players in Japan say about Bitcasino.io

Players in Japan have filed 8 complaints and written 6 reviews about Bitcasino.io. That is 3% of the 462 records about it from every market. Complaints make up 57% of their records, against 14% across all markets. Their reviews rate it 2.33 out of 5 on average (6 ratings), against 3.8 across all markets. 67% of their rated reviews give one or two stars; across all markets the share is 26%.

The most common problem in their complaints is “Withdrawal refused”: 38% of 8 complaints with a labelled problem (22% across all markets). 88% of their 8 complaints with a known outcome were resolved, against 69% across all markets. In the last 12 months: 3 complaints and no reviews.

A player counts as being in Japan when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Bitcasino.io in Japan, or compare the market with another one.

What the assistant can do
Japan and all markets
FigureJapanAll markets
Complaints among all records57%14%
Resolved, of complaints with a known outcome88%69%
Average review rating, out of 52.333.8
Reviews rated 1–2 stars67%26%
Withdrawal refused, of labelled complaints38%22%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%4
  • Bonus25%2
  • Account13%1
  • Payments & refunds13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Unresolved13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022202320242025
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–0–
20252–1–
20242–0–
20231–2–
20220–3–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru83–
Trustpilot–3–

Block 07

Latest complaints and reviews

The newest records about Bitcasino.io as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Resolved

    Japan · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Japan · Casino Guru

  • Complaint

    Missing funds

    Resolved

    Japan · Casino Guru

  • Review

    1.0 of 5 stars

    Japan · Trustpilot

  • Review

    1.0 of 5 stars

    Japan · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Bitcasino.io in Japan

What bonuses and promotions does Bitcasino.io run in Japan?

We read 7 live offers for Japan on the Bitcasino.io site itself.

How many complaints and reviews about Bitcasino.io come from players in Japan?

14 of the 462 complaints and reviews about Bitcasino.io come from players in Japan. Across all its markets, 64 complaints have a known outcome, and 69% of them were resolved.

Who owns Bitcasino.io?

Bitcasino.io is operated by Moon Technologies B.V. and runs under the Partners.io Affiliates affiliate programme.

Is Bitcasino.io licensed?

Yes. Bitcasino.io holds a licence from Curacao Gaming Control Board.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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