125% up to €500 + 150 Bonus Spins, 1st Deposit Bonus at Betssen Casino
- Bonus
- 125%
- Max bonus
- €500
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Betssen Casino
Player complaints and reviews about Betssen Casino, plus its operator (Betssen Affilaites), licences and welcome offers.
betssen.com
Profile
- Website
- betssen.com
- Established
- 2022
- Operator
- Betssen Affilaitesaffiliate programme
- Company
- Great BDG Randon Entertainment N.V.
- Licences
- Languages
- English
- Russian
- Turkish
- Korean
- Japanese
- Currencies
- Euros
- Australian dollars
- Brazilian reals
- Canadian dollars
- Chinese yuan
- Indian rupees
- Indonesian rupiahs
- Japanese yen
- Malaysian ringgits
- Mexican pesos
- New Zealand dollars
- Philippine pesos
- Polish zlotys
- South Korean won
- Thai baht
- Turkish Lira
- Ukrainian hryvnias
- US dollars
- Vietnamese dong Show more
About
Betssen Casino belongs to the Betssen Affilaites affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Russian, Turkish, Korean. 19 account currencies are listed, including Euros, Australian dollars, Brazilian reals, Canadian dollars. We list 7 welcome offers.
Betssen Casino is listed in 13 markets, among them Canada, Australia, New Zealand and Austria. In New Zealand, Betssen Casino accepts 18 payment methods, among them AstroPay, Cardano(ada), Cryptocurrencies and Cryptopayv2dai. Its crypto options cover 9 coins, including Bitcoin, USDT, BNB and Ethereum. The registration form for New Zealand has 3 fields: e-mail, password and repeat password.
Licensee
The company that holds the Curaçao licence for Betssen Casino, as the licence register names it.
- Legal name
- Great BDG Randon Entertainment N.V.
- Curaçao licence reference
- OGL/2024/544/0557
- Registration number (Curaçao Chamber of Commerce)
- 146093
Markets
This brand is listed in 13 markets. Pick one to see what it offers there.
Welcome bonuses
7 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
120% up to $500
- Bonus
- 120%
- Max bonus
- $500
- Min deposit
- $20
- Wagering
- 40x bonus
- Max bet
- $10
Wagering applies to the bonus amount.
100% up to $500
- Bonus
- 100%
- Max bonus
- $500
- Min deposit
- $20
- Wagering
- 40x bonus
- Max bet
- $10
Wagering applies to the bonus amount.
100% up to €300 + 100 Bonus Spins, 3rd Deposit Bonus at Betssen Casino
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
80% up to $400
- Bonus
- 80%
- Max bonus
- $400
- Min deposit
- $20
- Wagering
- 40x bonus
- Max bet
- $10
Wagering applies to the bonus amount.
50% up to €200 + 50 Bonus Spins, 2nd Deposit Bonus at Betssen Casino
- Bonus
- 50%
- Max bonus
- €200
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
10% up to €50 Daily Cashback Bonus at Betssen Casino
- Bonus
- 10%
- Max bonus
- €50
- Wagering
- 1xb
Wagering applies to the bonus amount.
Payment methods
26 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| AstroPay | – | E-wallet | – | – | – |
| Cardano(ada) | – | Other | – | – | – |
| Bitcoin | – | Cryptocurrency | – | – | – |
| USDTERC20 | – | Cryptocurrency | – | – | – |
| BNB | – | Cryptocurrency | – | – | – |
| Ethereum | – | Cryptocurrency | – | – | – |
| XRP | – | Cryptocurrency | – | – | – |
| Litecoin | – | Cryptocurrency | – | – | – |
| Dogecoin | – | Cryptocurrency | – | – | – |
| Bitcoin Cash | – | Cryptocurrency | – | – | – |
| Tron | – | Cryptocurrency | – | – | – |
| Cryptopayv2dai | – | Other | – | – | – |
| Cryptopayv2shib | – | Other | – | – | – |
| Cryptopayv2sol | – | Other | – | – | – |
| ezeeWallet | – | E-wallet | – | – | – |
| G Cash | – | Other | – | – | – |
| Jeton | – | E-wallet | – | – | – |
| MuchBetter | – | E-wallet | – | – | – |
| Neosurf | – | Voucher | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| Rapid Transfer | – | Bank transfer | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Steller | – | Other | – | – | – |
| SticPay | – | E-wallet | – | – | – |
| Voucherry | – | Other | – | – | – |
Currency not stated on the page
AstroPay
E-wallet
–
Cardano(ada)
Other
–
Bitcoin
Cryptocurrency
–
USDTERC20
Cryptocurrency
–
BNB
Cryptocurrency
–
Ethereum
Cryptocurrency
–
XRP
Cryptocurrency
–
Litecoin
Cryptocurrency
–
Dogecoin
Cryptocurrency
–
Bitcoin Cash
Cryptocurrency
–
Tron
Cryptocurrency
–
Cryptopayv2dai
Other
–
Cryptopayv2shib
Other
–
Cryptopayv2sol
Other
–
ezeeWallet
E-wallet
–
G Cash
Other
–
Jeton
E-wallet
–
MuchBetter
E-wallet
–
Neosurf
Voucher
–
Neteller
E-wallet
–
Paysafecard
Voucher
–
Rapid Transfer
Bank transfer
–
Skrill
E-wallet
–
Steller
Other
–
SticPay
E-wallet
–
Voucherry
Other
–
Sign-up requirements
5 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- Repeat password
Sign in
- Password
Player Intelligence
91 records
What players report about Betssen Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
26
77% resolved, of those with a known outcome
Total reviews
65
Across all review sites
Player rating
2.18 / 5
Trustpilot 1.5 · AskGamblers 2.85
GEO markets
37
Countries stated on 74% of records
Betssen Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betssen Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 26 complaints and 65 reviews about Betssen Casino on 5 sites. In the 12 months to November 4, 2026, they filed 7 complaints and posted 22 reviews. Reviews are up 100% on the 12 months before (11).
The problem players report most often is “Withdrawal refused”: 24% of the 25 complaints with a labelled problem. Next come “Documents rejected or requested again” (12%) and “Withdrawal delay” (12%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.
Of the 26 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts Betssen Casino 924th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.
Reviewers give Betssen Casino 1.9 out of 5 on average over 52 rated reviews, against 3.44 across all brands. 19% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 2.18 out of 5 across 2 sites. By that score, Betssen Casino ranks 3,564th of 4,286 rated casinos. Reviewers most often praise “Games” (21 reviews), “Withdrawals” (16 reviews) and “Customer support” (15 reviews). The most common criticism concerns “Withdrawals” (26 reviews), “Trust & licence” (19 reviews) and “KYC / verification” (14 reviews).
The countries players state most often are Morocco (15%), India (7.5%) and Albania (4.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Betssen Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players disliked the difficulty in withdrawing winnings, with reports of accounts being banned and funds confiscated without clear reasons.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 6 |
| 2025 | 7 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused24%6
- Documents rejected or requested again12%3
- Withdrawal delay12%3
- Account blocked8%2
- Account closed8%2
- Bonus winnings confiscated8%2
- Unfair terms8%2
- Bonus not credited4%1
- Other problems16%4
Block 03
Complaint categories
- Withdrawal46%12
- Account15%4
- KYC / verification15%4
- Bonus12%3
- Other12%3
Block 04
Complaint status
- Resolved77%20
- Unresolved23%6
Block 05
Betssen Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betssen Casino | All brands |
|---|---|---|
| Complaints resolved | 77% | 59% |
| Average review rating | 1.9 | 3.44 |
| Complaints per 100 reviews | 40 | 26.4 |
| Share of “Withdrawal” complaints | 46% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
19
202120222023202420252026
| Period | Value |
|---|---|
| 2021 | 9 |
| 2022 | 5 |
| 2023 | 12 |
| 2024 | 5 |
| 2025 | 15 |
| 2026 | 19 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars15%8
- 4 stars3.8%2
- 3 stars7.7%4
- 2 stars9.6%5
- 1 star63%33
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games34%21
- Withdrawals26%16
- Customer support25%15
- Website & app23%14
- Bonuses16%10
- Deposits & payment methods9.8%6
Criticised
- Withdrawals43%26
- Trust & licence31%19
- KYC / verification23%14
- Customer support16%10
- Account13%8
- Deposits & payment methods13%8
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
3.29
2.3
1.23
1.34
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 4 |
| 2023 | 3.29 |
| 2024 | 2.3 |
| 2025 | 1.23 |
| 2026 | 1.34 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Morocco15%10
- India7.5%5
- Albania4.5%3
- Germany4.5%3
- Hungary4.5%3
- Ukraine4.5%3
- South Africa4.5%3
- Canada3%2
- Egypt3%2
- Greece3%2
- Other countries46%31
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 19 | – |
| 2025 | 7 | – | 15 | – |
| 2024 | 6 | – | 5 | – |
| 2023 | 4 | – | 12 | – |
| 2022 | 2 | – | 5 | – |
| 2021 | 3 | – | 9 | – |
| 2020 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 22 | 23 | – |
| Trustpilot | – | 32 | 1.5 / 5 |
| AskGamblers | 3 | 6 | 2.85 / 5 |
| latestcasinobonuses.bet | – | 4 | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Betssen Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Cyprus · Trustpilot
- Review
1.0 of 5 stars
Morocco · Trustpilot
- Complaint
Bonus winnings confiscated
ResolvedUnited States · Casino Guru
- Complaint
Bonus winnings confiscated
UnresolvedIceland · Casino Guru
- Complaint
Documents rejected or requested again
Unresolved
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Betssen Casino
Who owns Betssen Casino?
Betssen Casino is operated by Great BDG Randon Entertainment N.V. and runs under the Betssen Affilaites affiliate programme.
Is Betssen Casino licensed?
Yes. Betssen Casino holds a licence from Curacao Gaming Control Board.
When was Betssen Casino founded?
Betssen Casino launched in 2022.
Which currencies does Betssen Casino accept?
Currencies listed for Betssen Casino: Euros, Australian dollars, Brazilian reals, Canadian dollars, Chinese yuan, Indian rupees, Indonesian rupiahs, Japanese yen and 11 more. Its site is available in 5 languages: English, Russian, Turkish, Korean and 1 more.
What welcome bonuses does Betssen Casino offer?
7 welcome offers are listed for Betssen Casino. The first on the list is “125% up to €500 + 150 Bonus Spins, 1st Deposit Bonus at Betssen Casino”, with a 35× wagering requirement.
Which countries is Betssen Casino available in?
Betssen Casino is listed in 13 markets: Australia, Austria, Canada, India, Indonesia, Japan, Malaysia, Mexico and 5 more.
Which payment methods does Betssen Casino accept in New Zealand?
The Betssen Casino cashier for New Zealand lists 18 payment methods: AstroPay, Cardano(ada), Cryptocurrencies, Cryptopayv2dai, Cryptopayv2shib, Cryptopayv2sol and 12 more. For crypto, it takes 9 coins: Bitcoin, USDT, BNB, Ethereum and 5 more.
What does Betssen Casino ask for at registration in New Zealand?
The Betssen Casino registration form for New Zealand has 3 fields: e-mail, password, repeat password.
What do players say about Betssen Casino?
Players have filed 26 complaints and written 65 reviews about Betssen Casino. Players rate Betssen Casino 2.18 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Betssen Casino?
“Withdrawal refused” – 24% of the 25 complaints about Betssen Casino with a labelled problem. Followed by “Documents rejected or requested again” (12%) and “Withdrawal delay” (12%).
Do players report withdrawal problems at Betssen Casino?
Withdrawals are the topic of 12 complaints about Betssen Casino: 46% of the 26 with a topic. The most common withdrawal problem is “Withdrawal refused” (50% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.
Does Betssen Casino resolve player complaints?
77% of the 26 complaints about Betssen Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betssen Casino is 924th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betssen Casino?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “KYC / verification”. 19% of the rated reviews give four or five stars, and 73% give one or two.
How many complaints has Betssen Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 7 complaints about Betssen Casino.
Where do Betssen Casino’s players come from?
The countries named most often in complaints and reviews about Betssen Casino are Morocco (15%), India (7.5%) and Albania (4.5%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Betssen Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Betssen Casino.
