igamingcpo.com

Casino profile

Betandyou Casino in Portugal

Player complaints and reviews about Betandyou Casino, plus its operator (Betandyou Partners), licences and welcome offers.

betandyou.com
Capture of the Betandyou Casino website

About

On the Betandyou Casino site for Portugal, we found 22 welcome bonuses.

Betandyou Casino belongs to the Betandyou Partners affiliate programme. The site launched in 2010. It holds a licence from Curacao Gaming Control Board. The interface is available in 48 languages, including Albanian, English, Arabic, Azerbaijani. 91 account currencies are listed, including Serbian dinars, US dollars, Euros, Albanian lekë.

Licensee

The company that holds the Curaçao licence for Betandyou Casino, as the licence register names it.

Legal name
Tixi Multimedia B.V.
Curaçao licence reference
OGL/2024/1164/0643
Registration number (Curaçao Chamber of Commerce)
161662

Markets

This brand is listed in 57 markets. Pick one to see what it offers there.

Welcome bonuses

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in Portugal

49 records

49 of the 556 records about Betandyou Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

7

100% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

4.45 / 5

42 ratings by these players

Share of all records

8.8%

of 556 about Betandyou Casino

What players in Portugal say about Betandyou Casino

Players in Portugal have filed 7 complaints and written 42 reviews about Betandyou Casino. That is 8.8% of the 556 records about it from every market. Complaints make up 14% of their records, against 11% across all markets. Their reviews rate it 4.45 out of 5 on average (42 ratings), against 3.76 across all markets. 12% of their rated reviews give one or two stars; across all markets the share is 26%.

The most common problem in their complaints is “Self-exclusion”: 29% of 7 complaints with a labelled problem (10% across all markets). 100% of their 7 complaints with a known outcome were resolved, against 85% across all markets. In the last 12 months: 1 complaint and 19 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Betandyou Casino in Portugal, or compare the market with another one.

Portugal and all markets
FigurePortugalAll markets
Complaints among all records14%11%
Resolved, of complaints with a known outcome100%85%
Average review rating, out of 54.453.76
Reviews rated 1–2 stars12%26%
Self-exclusion, of labelled complaints29%10%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal43%3
  • Responsible gambling29%2
  • Account14%1
  • Technical14%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars81%34
  • 4 stars7.1%3
  • 1 star12%5
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals56%19
  • Customer support53%18
  • Sportsbook47%16
  • Bonuses44%15
  • Games26%9
  • Website & app26%9
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Bonuses8.8%3
  • Customer support8.8%3
  • Account5.9%2
  • Deposits & payment methods2.9%1
  • KYC / verification2.9%1
  • Trust & licence2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–19–
20251–10–
20243–8–
20231–4–
20220–1–
20201–0–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–32–
Casino Guru710–

Block 10

Latest complaints and reviews

The newest records about Betandyou Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Portugal · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Portugal · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Betandyou Casino in Portugal

What bonuses and promotions does Betandyou Casino run in Portugal?

We read 22 live offers for Portugal on the Betandyou Casino site itself.

How many complaints and reviews about Betandyou Casino come from players in Portugal?

49 of the 556 complaints and reviews about Betandyou Casino come from players in Portugal. Across all its markets, 60 complaints have a known outcome, and 85% of them were resolved.

Who owns Betandyou Casino?

Betandyou Casino is operated by Tixi Multimedia B.V. and runs under the Betandyou Partners affiliate programme.

Is Betandyou Casino licensed?

Yes. Betandyou Casino holds a licence from Curacao Gaming Control Board.