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Bankonbet Casino in Germany

Player complaints and reviews about Bankonbet Casino, plus its operator (WOW Partners), licences and welcome offers.

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Capture of the Bankonbet Casino website

About

On the Bankonbet Casino site for Germany, we found 5 tournaments.

Bankonbet Casino belongs to the WOW Partners affiliate programme. The site launched in 2022. It holds licences from Anjouan Gaming Board, Estonian Tax and Customs Board. The interface is available in 11 languages, including English, French, German, Finnish. 17 account currencies are listed, including Euros, US dollars, Hungarian forints, Norwegian kroner. We list 8 welcome offers.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

55 records

55 of the 547 records about Bankonbet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

40

98% resolved, of those with a known outcome

Total reviews

15

Across all review sites

Player rating

2.13 / 5

15 ratings by these players

Share of all records

10%

of 547 about Bankonbet Casino

What players in Germany say about Bankonbet Casino

Players in Germany have filed 40 complaints and written 15 reviews about Bankonbet Casino. That is 10% of the 547 records about it from every market. Complaints make up 73% of their records, against 33% across all markets. Their reviews rate it 2.13 out of 5 on average (15 ratings), against 2.14 across all markets. 67% of their rated reviews give one or two stars; across all markets the share is 68%.

The most common problem in their complaints is “Withdrawal delay”: 55% of 40 complaints with a labelled problem (55% across all markets). 98% of their 40 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 9 complaints and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Bankonbet Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records73%33%
Resolved, of complaints with a known outcome98%96%
Average review rating, out of 52.132.14
Reviews rated 1–2 stars67%68%
Withdrawal delay, of labelled complaints55%55%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%22
  • Self-exclusion13%5
  • Withdrawal refused7.5%3
  • Account closed5%2
  • Verification delay5%2
  • Documents rejected or requested again5%2
  • Account blocked2.5%1
  • Account not closed on request2.5%1
  • Other problems5%2
Share of the 40 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal65%26
  • Account13%5
  • Responsible gambling13%5
  • KYC / verification10%4
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved98%39
  • Unresolved2.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–0–
202516100%4–
20249–1–
20236–10–
20221–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru401–
Trustpilot–14–

Block 08

Latest complaints and reviews

The newest records about Bankonbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Review

    3.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Bankonbet Casino in Germany

Does Bankonbet Casino run tournaments in Germany?

Yes. The Bankonbet Casino site for Germany lists 5 tournaments.

How many complaints and reviews about Bankonbet Casino come from players in Germany?

55 of the 547 complaints and reviews about Bankonbet Casino come from players in Germany. Across all its markets, 179 complaints have a known outcome, and 96% of them were resolved.

Who owns Bankonbet Casino?

Bankonbet Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is Bankonbet Casino licensed?

Yes. Bankonbet Casino holds 2 licences: Anjouan Gaming Board, Estonian Tax and Customs Board.